Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated April 24, 2017
199 reviews

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199 Employee Reviews

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Pros
  • Great work life balance and office location; company truly cares about employee career development (in 145 reviews)

  • Good labs and healthy work environment (in 44 reviews)

Cons
  • Work life balance need to improve (in 33 reviews)

  • Any negative feedback for senior management considered as immaturity of individual instead of positively receiving feedback for improvisation (in 29 reviews)

More Pros and Cons

  1. "Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Mastercard as a contractor (More than 3 years)

    Pros

    Cutting edge work in the payments industry

    Cons

    management not open to ideas especially in certain teams


  2. Helpful (2)

    "Company has changed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in O'Fallon, MO
    Current Employee - Vice President in O'Fallon, MO
    Doesn't Recommend
    Positive Outlook

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    Great benefits, great pay, flexible work schedule, telecommuting, stock, bonuses, profit sharing, 401K match is 125%

    Cons

    Culture has changed drastically in the last 8 years. Seniority is no longer relevant. Diversity is preached but remains an issue


  3. "Consultancy assignment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mastercard as a contractor (Less than a year)

    Pros

    Dynamic, international, fast-paced environment. A company in transition (lots of consultants on site for short- and long-term assignments). Good learning opportunities.

    Cons

    A finance organization in transition, poor knowledge transfer from one person to another. Hopefully the team will stabilize soon. Stressful environment.

    Advice to Management

    Create stability.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Research Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Analyst in Purchase, NY
    Former Employee - Research Analyst in Purchase, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mastercard full-time (Less than a year)

    Pros

    -Good pay
    -Good benefits
    -CEO is inspiring

    Cons

    -HR disorganized during interview process
    -"Clicky" and mean-girl mentality

    Advice to Management

    -Set the foundation right and train your employees properly
    -Take your ego out of the game and treat others respectfully
    -Bring your heart to work


  6. "Vice President, Senior Business Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Senior Business Leader in Purchase, NY
    Former Employee - Vice President, Senior Business Leader in Purchase, NY
    Recommends
    Positive Outlook

    I worked at Mastercard (More than 10 years)

    Pros

    Profitable business model and a good compensation package that includes annual bonuses

    Cons

    Too many business priorities which leads to the lack of allocation of skilled resource to key initiatives


  7. Helpful (4)

    "Senior Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    • Growing industry
    • Work-life balance (for some departments)
    • Opportunities to move across functions within the company
    • Cool innovative products and solutions

    Cons

    • A lot of bureaucracy and politics. You have to "rub" shoulders with the right people to get ahead.
    • Underpaid across all functions, especially tech... It brands itself as a technology company but doesn't pay like one.
    • Risk averse. The company needs to take on more risks if it wants to become the leader in payments.
    • Management needs to become more accountable and make more decisions instead of depending on their subordinates.

    Advice to Management

    Get rid of the dinosaurs, both in Management and non-management roles, so you can move to the next level. Pay accordingly to keep and attract new talent. You can't compete with Silicon Valley, so don't compare yourself to one.


  8. Helpful (3)

    "Growth rate is very slow.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    Good working environment
    Company Higher management is thinking about Employee's happiness but at ground People managers are not following,
    Domain is best.
    Working on Unique Domain in the world is very nice.

    Cons

    People managers are only Just position not even doing People managerial things.
    Don't have Idea about other countries but in India People manager are not mean for their job. They are only Managers associated with Project only.
    Even People manager server is also not worthy.
    Not focusing to Employee's Growth and Aspirations all things are only Show off and on Paper.
    Even not doing one-on-one regularly. And doing One-on-one at the end of year.
    No motivation factor coming from People managers always makes you feel down.
    When you complain about it then definitely your are gone as full hierarchy of People managers are doing this job.

    Advice to Management

    No Advice as we know nothing will change. We cannot change mindset.


  9. Helpful (4)

    "My overview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Purchase, NY
    Current Employee - Vice President in Purchase, NY
    Recommends
    Positive Outlook

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    Technology driven in growth sector

    Cons

    Lacks diversity in senior management


  10. Helpful (1)

    "OK kind"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Pune (India)
    Former Employee - Senior Software Engineer in Pune (India)
    Positive Outlook
    Approves of CEO

    Pros

    New technology learning.
    flexible work timings.
    work from home.

    Cons

    Was working with loyalty solution with pinpoint bad management don't know can be good in mastercard.

    Advice to Management

    Developers are also human being.


  11. "More of C-sam then Mastercard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Vadodara (India)
    Former Employee - Software Engineer in Vadodara (India)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 5 years)

    Pros

    Pros are -
    1) Flexible timing
    2) New Technologies being used
    3) Free snacks
    4) Being in Vadodara have its own benefits - lesser travel, no traffic,etc.

    Cons

    1) Inefficient managers
    2) Partiality being done
    3) People can't stop talking in Gujarati
    4) Managers don't have proper insight of projects...they always put things they will do when we achieve a milestone but never fulfil their promises

    Advice to Management

    * Keep good watch over Project Manager. Have project manager surveys as well.If possible atleast twice in a year.(if employees can undergo quarterly performance meeting same goes for Managers).
    * Skip level meetings should be often.


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