Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated February 17, 2017
300 reviews

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Pros
Cons
  • Lean resources so low work life balance (in 33 reviews)

  • Most departments work in silos and senior management does not respond very positively to requests/ suggestions (in 28 reviews)

More Pros and Cons

  1. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern - Hourly in O'Fallon, MO
    Current Intern - Intern - Hourly in O'Fallon, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard as an intern (Less than a year)

    Pros

    The people at Mastercard are extremely nice and they care a lot about their employees. They make sure that interns have a fun time outside of work while interning there by suggesting all of the interns to spend time together outside of work.

    Cons

    I have not found any downsides. I think that they have a great balance between work and play and I look forward to working with them in the future.

    Advice to Management

    Keep doing what you are doing. You guys are doing a great job and I think that you should continue on the path that you are on.


  2. Helpful (24)

    "Be ready to give up your social life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant, Systems Analysis in O'Fallon, MO
    Current Employee - Consultant, Systems Analysis in O'Fallon, MO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    Good pay, great benefits, but I work 60 to 70 hours a week because of the lack of knowledge of so many new people. In order to become more global they open new offices and let go of a lot of knowledge before its was transferred.

    Cons

    I have a large paycheck but not enough time to enjoy it. The company relies heavily on contractors and off shoring. It's very annoying to see citizens of the U.S. losing their jobs to people that are not citizens here.

    Advice to Management

    Make sure the knowledge is transferred before letting go of it. New offices are nice, but not if you're in the old office stuck working all hours of the night fixing all the new teams mistakes (and getting blamed for them). Over worked is what everyone feels.


  3. Helpful (2)

    "Business Leader, Global Products & Solutions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY
    Recommends
    Positive Outlook

    Pros

    Continued growth, dynamic organization, lots of opportunities to take on new roles.

    Cons

    The transition to a technology company is not fully completed and there are some staffers who seem ill-prepared for the new paradigm.


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  5. "Business Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    Friendly, competent staff with very little "deadwood". Excellent benefits with pay and bonus. Normally flexible hours for those that need it. Work from home is typically available if the position allows.

    Cons

    Senior management appears to be shifting many of the technical job positions overseas to India. There is an annual layoff period during the first part of each year and it's anybody's guess who gets cut. Very understaffed in many departments and management is very tight with labor dollars.

    Advice to Management

    Shifting high-paying technical jobs overseas is a great expense-saving strategy. Consider the human as well as country cost as our young adults struggle to find good paying positions.


  6. "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Contractor in Saint Peters, MO
    Former Contractor - Contractor in Saint Peters, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard as a contractor (More than a year)

    Pros

    Absolutely fantastic place to work. Relaxed atmosphere, knowledgeable people to work with and wonderful campus. Lots of fast paced changes.

    Cons

    Contractors are released without notice.

    Advice to Management

    Give contractors at least the consideration of notice before contract terminations.


  7. "Good place"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Chatham, NJ
    Current Employee - Anonymous Employee in Chatham, NJ

    I have been working at Mastercard (More than 3 years)

    Pros

    Good benefits, strong brand, good team environment

    Cons

    Limited mobility, big company problems with a small company budget


  8. Helpful (1)

    "A leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President and Business Leader in Purchase, NY
    Former Employee - Vice President and Business Leader in Purchase, NY
    Recommends
    Positive Outlook

    I worked at Mastercard full-time (More than 8 years)

    Pros

    Incredible brand, technology, people, leadership, resources, offices, priceless, etc.

    Cons

    Politics galore, top heavy, reorgs constantly, passive aggressive at times

    Advice to Management

    Lessen the constant rearguing


  9. "Business Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Leader in Purchase, NY
    Former Employee - Business Leader in Purchase, NY
    Recommends
    Approves of CEO

    Pros

    Ability to manage work-life balance, flexibility to work from home (depends on group), collaborative work environment, good benefits,

    Cons

    depending on group - inability to work from home when needed


  10. "Vice President, Strategic Account Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Mastercard full-time

    Pros

    Fast paced, growing company, global

    Cons

    Diversity and inclusion efforts could be improved

    Advice to Management

    Stay the course


  11. Helpful (3)

    "Sr Analyst Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in O'Fallon, MO
    Current Employee - Senior Analyst in O'Fallon, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard (More than 3 years)

    Pros

    Tons of Technology, you can learn almost any technology you want to.
    (SQL, Unix, Windows, Oracle, Chef, Perl, C#, C++, VBA, Java, etc)
    Tons of career growth opportunities.

    Cons

    Feels more like an accounting firm than a technology company (St Louis/OFallon office).
    Segregation of duties makes things take longer than they should.

    Advice to Management

    Great company to work for. I'd advise management to be open with business discussions going on behind the scenes. A lot of people who aren't in management could add a lot of value in some of the decisions being made.



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