Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated March 3, 2017
195 reviews

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195 Employee Reviews

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Pros
Cons
  • Work life balance need to improve (in 33 reviews)

  • Most departments work in silos and senior management does not respond very positively to requests/ suggestions (in 28 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Purchase, NY
    Former Employee - Director in Purchase, NY
    Recommends
    Disapproves of CEO

    I worked at Mastercard full-time (More than a year)

    Pros

    good benefits, nice profit sharing plan

    Cons

    ineffective managers, requires face time

    Advice to Management

    listen


  2. Helpful (1)

    "MC Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Saint Louis, MO
    Current Employee - Project Manager in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Pay and benefits are amazing but it comes at a cost. The culture isn't for everyone.

    Cons

    Culture can be extremely fast paced & cut-throat. Also a very cold place to work focused on results only.

    Advice to Management

    Take care of your people


  3. "Great benefits!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 5 years)

    Pros

    The company has very good benefits. With the new CEO, the culture within the organization has been changing for the good.

    Cons

    Any ideas suggested usually goes through all levels for approval which could be hindrance at times. Incompetent leadership in some roles are stagnating the growth in their areas.

    Advice to Management

    Continue to embrace an open culture by giving opportunities to high performers.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Very mature company that strives to grow market share using innovative products and solutions."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in O'Fallon, MO
    Current Employee - Director in O'Fallon, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Excellent benefits package. Good product leadership team.

    Cons

    Slow speed to market, but things might change in a few years

    Advice to Management

    Reduce red tape barriers. IT and products need to work more as a team.

    Mastercard Response

    Sep 29, 2014 – VP, Employer Brand Marketing

    Thanks for your comments..leading with great people and benefits drive our success now and in the future!


  6. Helpful (6)

    "Profitable company, unpleasant environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good bonuses
    Attractive grounds
    Good health benefits

    Cons

    Lots of nepotism
    Unpleasant atmosphere
    Unprofessional behavior


  7. Helpful (2)

    "It's a company to work for, good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Saint Louis, MO
    Current Employee - Analyst in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Good People, I would recommend a friend to work here

    Cons

    You will notice that some of the senior management don't really care aout their people

    Advice to Management

    Pay attention


  8. "Technology company with many changes up front and adjusting in a high pace market"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The future looks bright! the amount of investment (M&A) in order to keep up with the Digital Convergence race tells allot!

    Cons

    Many org changes are happening now!


  9. "Summer Intern Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Purchase, NY
    Former Intern - Anonymous Intern in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard as an intern (Less than a year)

    Pros

    Open to discussion, "the largest start-up in the world", trying hard to have cultural transformation, casual working environment, everyone is friendly

    Cons

    a little laid-back for younger generation, organization is a little unorganized

    Advice to Management

    Entry level could be offered higher salary


  10. Helpful (3)

    "Good pay, nice hard-working people, consensus based, lots of change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    The CEO and CFO are good visionary people. They work hard and are great motivators. St. Louis has a nice campus for employees. The environment is very pleasant and professional. For a small company in terms of employees they are doing quite well financially and have room to grow. The NY office is high energy and houses most of the senior leaders. NY is definitely the place to consider working if you want a long-term career at MasterCard and like the area.

    Cons

    Compensation and raises could be more generous for the worker bees at lower and middle management levels. Work life balance could be better with long days and/or regular evening and weekend work. Many people at all levels are under a lot of stress and carry heavy work loads. Managers could benefit from learning to say "no" and receive more training on managing people and employee coaching. Skip level meetings and 360 feedback are very informal if at all. Having worked in larger corporate environments there is definitely room for improvement in management training. It is also common for promotions and position changes to be announced and employees may not have had an opportunity to apply internally.

    Advice to Management

    Systems could be improved and several are dated. Trust your people and move forward with new ideas and encourage leaders to think strategically and then act tactically as opposed to acting first and changing direction multiple times during implementation. Keep it simple and execute on fewer key initiatives. Strive for a more positive work-life balance to keep people refreshed and encourage senior leaders to respect and expect this type of culture.

    Mastercard Response

    Nov 24, 2014 – VP, Employer Brand Marketing

    Thanks for your comprehensive and candid review.


  11. "review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    Pros

    work-life balance based on position.

    Cons

    lots of politics. lots of meetings and not a lot of progress



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