Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated November 21, 2017
228 reviews

Filter

Filter


228 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work life balance can be a challenge (in 40 reviews)

  • Communication from senior management regarding changes to company structure aren't always timely, or the information changes every few months (in 33 reviews)

More Pros and Cons

  1. Helpful (8)

    "No room for advancement, poor compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Everyone loves the CEO, he is very focused on diversity and making the world a better place.

    Cons

    The company doesn't give raises every year (cost of living) so basically you earn less every year because of inflation. Very small stock awards even for good performers at VP level. You need to be SVP or higher for good comp, and there aren't many of those jobs.

    Advice to Management

    Compensate your employees well. We're doing a great job and the company performs well. Please at least increase our salaries annually in keeping with the cost of living. Thanks.


  2. "Sr. Systems Administrator\Project Coordinator"

    StarStarStarStarStar
    Current Employee - Systems Administrator in Creve Coeur, MO
    Current Employee - Systems Administrator in Creve Coeur, MO

    I have been working at Mastercard full-time (More than a year)

    Pros

    Great people to work with and the ability to learn a little of everything

    Cons

    Better Communication and team players

    Advice to Management

    Would rather not say

  3. Helpful (1)

    "Strong Brand that could do better"

    StarStarStarStarStar
    Former Employee - Director in Toronto, ON (Canada)
    Former Employee - Director in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than a year)

    Pros

    1. Strong brand offering powerful learning platforms.
    2. Very talented and capable workforce.
    3. Offers good monetary and non-monetary benefits

    Cons

    1. Focused more on strategic planning than execution
    2. Lot of effort put into optics than getting things done/ solving real problems
    3. Most departments work in silos and senior management does not respond very positively to requests/ suggestions.

    Advice to Management

    Make people accountable for quality of work by using KPIs such as Turn Around Time and End of Year Peer Evaluation


  4. Helpful (6)

    "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Leader in Purchase, NY
    Former Employee - Business Leader in Purchase, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 5 years)

    Pros

    Great company benefits and competitive salary

    Cons

    CFO talk about movement within the company but there is really no opportunity for advancement. Too much politics and nepotism, no opportunity to move up in this fraternity like infrastructure.

    Advice to Management

    If you really want movement stop asking good people to apply for jobs within, just move them. What good does it do to ask people to interview for a job, if you didn't see talent you wouldn't have hire them in the first place.


  5. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great employee benefits and very positive culture.

    Strong drive to empower people to follow their ideas and pioneer projects

    Very high margin business, not too hard to succeed in sales jobs

    Cons

    Very complex and layered organisation, everyone is stepping on each other's toes and this create huge friction and dog-eat-dog mentality

    There is a vision to be a tech company, and a lot of money thrown at it, but no one is looking at execution and most things don't get done

    Advice to Management

    Focus on execution, not just great vision


  6. Helpful (3)

    "Associate Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Analyst in Purchase, NY
    Former Employee - Associate Analyst in Purchase, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than a year)

    Pros

    Flexible WFH options, people are genuinely kind and care about your work life balance

    Cons

    Don't know how to utilize young talent and keep them in the company, no sense of direction or purpose within the marketing organization especially since the business model doesn't directly tie marketing to revenue

    Advice to Management

    Figure out how to keep young talent within the company and give them opportunities to grow


  7. Helpful (1)

    "Trying Hard, but Still To Bureaucratic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in O'Fallon, MO
    Former Intern - Intern in O'Fallon, MO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mastercard as an intern (Less than a year)

    Pros

    -The actual product developed by the company is excellent and they are providing a fundamental service to promote the cashless economy.
    -The people are very nice and very helpful.
    -Very good work-life balance, at least for an intern.
    -Given a lot of autonomy right of the bat as an intern.

    Cons

    -Way too bureaucratic.
    -Too much of a non-maker culture. There are too many platforms that are mocked up by "software engineers" in Missouri and then outsourced to Pune. It is difficult to justify employing so many people in the O'Fallon office if they aren't building enough technology.
    -Too much of a focus of using enterprise out-of-the-box software and not enough building stuff on our own. If the company is focused on financial well-being, it would build more of its stuff on its own.

    Advice to Management

    Do more to streamline processes to reduce bureaucracy. While bureaucracy exists at many locations, there are many software development paradigms that focus on reducing said bureaucracy.

  8. Helpful (2)

    "can do a lot better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in Brussels (Belgium)
    Current Employee - Business Leader in Brussels (Belgium)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    Very evolving environmet with cont. dynamic nature. it helps in acquiring the knowledge you need.

    Cons

    career path is not clear and some times the management is not appreciating the back office work

    Advice to Management

    HR rules and attitude is not motivating at all. you have to promote better ways to recognize people


  9. "Nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Nice people and flexible working from home

    Cons

    Very low salaries and promotions are decided in USA


  10. Helpful (1)

    "Product Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Mexico City (Mexico)
    Current Employee - Manager in Mexico City (Mexico)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    very good company in terms of curriculum value. form product leader and above they offer as a benefit a car company that is really good. Good opportunity to share experience with other cultures

    Cons

    really hard to get better job or to jump / lateral positions. Very vertical company with multiple bosses that makes really hard be aligned. I dont see good leaders in the company.. they need to start training good leader

    Advice to Management

    I dont see good leaders in the company.. they need to start training good leader. they need to get better or get best practices from other companies like GE in this item


Showing 228 of 1,062 reviews
Reset Filters