Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated May 29, 2017
802 reviews

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802 Employee Reviews

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Pros
Cons
  • Work life balance need to improve (in 34 reviews)

  • Most departments work in silos and senior management does not respond very positively to requests/ suggestions (in 27 reviews)

More Pros and Cons

  1. Helpful (8)

    "It's High School"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Level Employee in Saint Louis, MO
    Former Employee - Senior Level Employee in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great facilities, very social, good equipment, encourage collaboration and innovation. Constantly changing technology so there's plenty to learn and play with, but solid ground is hard to find.
    If you can handle doing everything yourself and managing yourself and your career, you may have a chance.

    Cons

    It's high school. Cliques, sniping, gossipy. Management is constantly screwing with people. Nothing is good enough. "Oh great job, now I want more" is the prevailing attitude, and if you screw up, you're in the doghouse forever. I'm not racist or sexist, but if you're a white man you have no chance. And, if you are pushing late 50's they will do their best to push you out. Read the reviews, interns love the place, established pros are quite negative.
    And, if you apply to other positions and your mgr doesn't want to lose you or dislikes you they will give a review of you that would be illegal on the outside.
    Management is contentious as they all try and scramble to make each other look bad.
    I was there for 9 years and watched the attitudes of employees decline rapidly. The place will consume your life. And it's really a shame since there is so much potential. They want to be a technology company, but they still act like a little fish.

    Advice to Management

    SUPPORT EMPLOYEES! STOP BEING SLAVE DRIVERS AND BE THE GLUE THAT HOLDS A TEAM TOGETHER.


  2. Helpful (2)

    "Company has changed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in O'Fallon, MO
    Current Employee - Vice President in O'Fallon, MO
    Doesn't Recommend
    Positive Outlook

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    Great benefits, great pay, flexible work schedule, telecommuting, stock, bonuses, profit sharing, 401K match is 125%

    Cons

    Culture has changed drastically in the last 8 years. Seniority is no longer relevant. Diversity is preached but remains an issue


  3. Helpful (1)

    "Research Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Analyst in Purchase, NY
    Former Employee - Research Analyst in Purchase, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mastercard full-time (Less than a year)

    Pros

    -Good pay
    -Good benefits
    -CEO is inspiring

    Cons

    -HR disorganized during interview process
    -"Clicky" and mean-girl mentality

    Advice to Management

    -Set the foundation right and train your employees properly
    -Take your ego out of the game and treat others respectfully
    -Bring your heart to work


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  5. Helpful (1)

    "Talented teams, great work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Leader Product Development in Purchase, NY
    Current Employee - Product Leader Product Development in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Work life balance is very good. The company aldi encourages you to use your vacation days. Exciting and innovative projects. Good compensation and benefits.

    Cons

    Takes long to be promoted. Some people tend to stay in their jobs for a very long time. Some legacy staff set on their ways.


  6. Helpful (4)

    "Senior Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    • Growing industry
    • Work-life balance (for some departments)
    • Opportunities to move across functions within the company
    • Cool innovative products and solutions

    Cons

    • A lot of bureaucracy and politics. You have to "rub" shoulders with the right people to get ahead.
    • Underpaid across all functions, especially tech... It brands itself as a technology company but doesn't pay like one.
    • Risk averse. The company needs to take on more risks if it wants to become the leader in payments.
    • Management needs to become more accountable and make more decisions instead of depending on their subordinates.

    Advice to Management

    Get rid of the dinosaurs, both in Management and non-management roles, so you can move to the next level. Pay accordingly to keep and attract new talent. You can't compete with Silicon Valley, so don't compare yourself to one.


  7. Helpful (4)

    "My overview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Purchase, NY
    Current Employee - Vice President in Purchase, NY
    Recommends
    Positive Outlook

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    Technology driven in growth sector

    Cons

    Lacks diversity in senior management


  8. "Vice President, Senior Business Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Senior Business Leader in Purchase, NY
    Former Employee - Vice President, Senior Business Leader in Purchase, NY
    Recommends
    Positive Outlook

    I worked at Mastercard (More than 10 years)

    Pros

    Profitable business model and a good compensation package that includes annual bonuses

    Cons

    Too many business priorities which leads to the lack of allocation of skilled resource to key initiatives


  9. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Leader in San Carlos, CA
    Current Employee - Senior Business Leader in San Carlos, CA
    Recommends
    Positive Outlook

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    Well funded. Cash rich. Not budget constrained.

    Cons

    Executive management can be capricious, instead of strategic.

    Advice to Management

    Learn more about technology and trends.


  10. Helpful (1)

    "Project Manger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in O'Fallon, MO
    Current Employee - Anonymous Employee in O'Fallon, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard (More than 5 years)

    Pros

    Excellent benefits, very good salaries, fast paced stimulating work environment and business casual attire.

    Cons

    Promotions can be difficult to get.


  11. Helpful (1)

    "Good and Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Saint Louis, MO
    Former Employee - Project Manager in Saint Louis, MO

    Pros

    Great company perks for employees.

    Cons

    Slow advancement for employees looking to rise ranks.

    Advice to Management

    Good company with great team members but salary expectations should be cautioned as they do not pay industry standards. Advancement is almost next to Impossible.


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