Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated July 19, 2017
849 reviews

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849 Employee Reviews

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Pros
  • The fact that we can work from home or do flex hours means we have a great work life balance (in 167 reviews)

  • Professional, allowing work from home (in 26 reviews)

Cons
More Pros and Cons

  1. "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Stamford, CT
    Current Employee - Anonymous Employee in Stamford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than a year)

    Pros

    Great, growing company. Flexible work and work/life balance, strong compensation, opportunity to move around. Good parental leave policy for those looking to have children, overall they try to make it easy for you to balance home life.

    Cons

    Leveling can be inconsistent between businesses and teams. Still catching up to the large increase in size over the past few years and working through upgrades to processes.


  2. "Marketing Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Marketing Manager in Saint Louis, MO
    Former Employee - Program Marketing Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard (More than a year)

    Pros

    Great pay and excellent benefits! Lots of opportunities in multiple dynamic fields across diverse range of products, services, etc. Very open and supportive culture. Some internal groups are much better then others, so do your research.

    Cons

    Some groups are very isolated, and even though they want to operate like a leading tech company, they often act more like a big bank or finance organization. Lots of layers and tape. Some internal groups have reputations for being more high stress and demanding then others.

    Advice to Management

    Clean up the layers and layers of decision makers and key stake holders. Trust a few talented people over many. Build functional product and service pods, for faster strategy and execution. Decrease silos where possible. Don't hire so many highly paid, highly titled employees per unit. If everyone is a VP or higher it makes it hard to delegate and get the core fundamental work done. The down in the trenches work. Let ideation lead and proper strategy and support back up new ideas.

  3. Helpful (1)

    "Business Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Leader in Addison, TX
    Former Employee - Business Leader in Addison, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Mastercard (More than 10 years)

    Pros

    Great bonus structure but salaries are kept low

    Cons

    Crazy hours expected and very ,imited advancement opportunities

    Advice to Management

    Create better work environment


  4. "Systems Engineer"

    StarStarStarStarStar
    Former Employee - Software Engineer/Systems Engineer in Purchase, NY
    Former Employee - Software Engineer/Systems Engineer in Purchase, NY
    No opinion of CEO

    I worked at Mastercard full-time (More than 3 years)

    Pros

    The people I worked with

    Cons

    Constant overnight activity. I was pulling all-nighters twice a month.


  5. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Leader in Saint Louis, MO
    Former Employee - Senior Business Leader in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 5 years)

    Pros

    Great people, great benefits... enjoyed all 6 years I worked there. CEO has successfully led a cultural shift and led a push into new technologies and markets.

    Cons

    Nothing major to speak of. Communication from the senior leadership team could be improved, but doesn't really represent a big issue.

    Advice to Management

    Listen to your employees and hear what they are saying. Deliver on your promises. Actions speak louder than words, make it happen.


  6. "Software Engineer Inter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer Intern in Saint Louis, MO
    Former Employee - Software Engineer Intern in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard (Less than a year)

    Pros

    -friendly environment
    -everyone was helpful and willing to teach up
    -motivating and encouraging employee to explore and learn new technology

    Cons

    no complaints or anything else during my internship

    Advice to Management

    -none


  7. Helpful (8)

    "It's High School"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Level Employee in Saint Louis, MO
    Former Employee - Senior Level Employee in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great facilities, very social, good equipment, encourage collaboration and innovation. Constantly changing technology so there's plenty to learn and play with, but solid ground is hard to find.
    If you can handle doing everything yourself and managing yourself and your career, you may have a chance.

    Cons

    It's high school. Cliques, sniping, gossipy. Management is constantly screwing with people. Nothing is good enough. "Oh great job, now I want more" is the prevailing attitude, and if you screw up, you're in the doghouse forever. I'm not racist or sexist, but if you're a white man you have no chance. And, if you are pushing late 50's they will do their best to push you out. Read the reviews, interns love the place, established pros are quite negative.
    And, if you apply to other positions and your mgr doesn't want to lose you or dislikes you they will give a review of you that would be illegal on the outside.
    Management is contentious as they all try and scramble to make each other look bad.
    I was there for 9 years and watched the attitudes of employees decline rapidly. The place will consume your life. And it's really a shame since there is so much potential. They want to be a technology company, but they still act like a little fish.

    Advice to Management

    SUPPORT EMPLOYEES! STOP BEING SLAVE DRIVERS AND BE THE GLUE THAT HOLDS A TEAM TOGETHER.

  8. Helpful (2)

    "Company has changed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in O'Fallon, MO
    Current Employee - Vice President in O'Fallon, MO
    Doesn't Recommend
    Positive Outlook

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    Great benefits, great pay, flexible work schedule, telecommuting, stock, bonuses, profit sharing, 401K match is 125%

    Cons

    Culture has changed drastically in the last 8 years. Seniority is no longer relevant. Diversity is preached but remains an issue


  9. Helpful (1)

    "Research Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Analyst in Purchase, NY
    Former Employee - Research Analyst in Purchase, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mastercard full-time (Less than a year)

    Pros

    -Good pay
    -Good benefits
    -CEO is inspiring

    Cons

    -HR disorganized during interview process
    -"Clicky" and mean-girl mentality

    Advice to Management

    -Set the foundation right and train your employees properly
    -Take your ego out of the game and treat others respectfully
    -Bring your heart to work


  10. Helpful (1)

    "Talented teams, great work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Leader Product Development in Purchase, NY
    Current Employee - Product Leader Product Development in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Work life balance is very good. The company aldi encourages you to use your vacation days. Exciting and innovative projects. Good compensation and benefits.

    Cons

    Takes long to be promoted. Some people tend to stay in their jobs for a very long time. Some legacy staff set on their ways.


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