Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated December 11, 2017
965 reviews

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  1. Helpful (1)

    "Bureaucratic behavior"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Access to senior management
    Diverse culture
    Work life balance

    Cons

    Career growth is a big problem in the company

    Advice to Management

    It's a great company to work at if you are at a senior level position. People are great, you have the access to approach the senior management. Diverse culture!!!

    Mastercard Response

    May 30, 2017 – Employer Brand Marketing Manager

    Thank you for taking the time to write a review. Our business resource groups are a great way to expand your network and we encourage setting up skip level meetings to connect with senior... More


  2. Helpful (6)

    "Stay far far away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Purchase, NY
    Current Employee - Manager in Purchase, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    There is nothing good about this environment unless you are upper management or c level.

    Cons

    Cut time off mid year without any announcement effective immediately. Low pay, horrible management, no advancement, advertise they have flex work schedule, not true, horrible benefits, stay far away!

    Advice to Management

    Lead by example. Don't waste budget money. Care about employees. Don't pass off someone's work as your own.

    Mastercard Response

    Jul 11, 2017 – Employer Brand Marketing Manager

    Thank you for taking the time to provide your feedback about your experience working at Mastercard. We value the input our employees provide and routinely benchmark our plan and program designs... More

  3. Helpful (3)

    "Constant org changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than a year)

    Pros

    Decent salary and bonus. Opportunities to move within the organization and have roles abroad. Reasonable commute if you live in Westchester or Connecticut. Flexibility to work remote although no company policy, it is at each managers discretion.

    Cons

    Organization is constantly changing and constant sense of waiting for the rug to be pulled out from underneath. Lack of communication from Senior leadership down. When concerns are raised in people surveys, there does not appear to be any action to address it, just lip service. Very political environment.

    Advice to Management

    Hire more junior people to shoulder administrative work who can also learn and grow with the organization. Make org changes thoughtfully and communicate a plan and impact with the change (and limit how often this happens). Address company morale - it won't improve by ignoring it.


  4. Helpful (7)

    "Associate Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Analyst in Purchase, NY
    Current Employee - Associate Analyst in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (Less than a year)

    Pros

    - People from all departments willing to share information and collaborate
    - Interesting projects with financial institutions

    Cons

    - Horrible HR
    - Some project managers often verbally abuse junior employees and it is impossible to file cases against them

    Advice to Management

    - There have been multiple HR cases against higher project managers since I've joined and no action has been taken, as HR continues to close cases without any action since the project managers are very profitable employees


  5. Helpful (19)

    "Great company rife with Bullies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Purchase, NY
    Former Employee - Vice President in Purchase, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mastercard full-time (More than 8 years)

    Pros

    Wonderful brand with solid products. Global presence and smart talent. Working with many types of financial institutions is a privilege and a great way to grow your business acumen.

    Cons

    For whatever reason the people who hold the power are not nice individuals. They make it a point to sully peoples reputations, damage their career advancement and generally make life miserable if they so choose. HR knows and does nothing to address it. The performance management practices target individuals they no longer want to be part of the organization systematically weeding out tenured and older employees. Bad interpersonal behavior, gossiping, maligning and demeaning commentary by middle managers is commonplace. Good rule of thumb is trust no one. That said, if you are part of the clique and the "in" crowd your star and fortunes will rise. It is really all in who you know.

    Advice to Management

    Weed out the bad apples and reward honesty, collaboration and team spirit and quit advancing those people who are harming your franchise. Pay attention.


  6. "Java developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Developer in Purchase, NY
    Current Employee - Senior Developer in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard (Less than a year)

    Pros

    Good work culture and good management

    Cons

    I did not see any such


  7. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in O'Fallon, MO
    Former Employee - Anonymous Employee in O'Fallon, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mastercard full-time (More than 10 years)

    Pros

    Management lets you know what is expected and the managers do not micro-manage you. They expect communications when difficult issues occur and for the most part they let you do your job. Mastercard has excellent benefits.

    Cons

    It is hard to get promoted.

    Advice to Management

    Work with employees to either promote them or work with them to transfer to another department.

  8. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    Good work life balance and good pay.

    Cons

    Nothing to mention worth noting.

    Mastercard Response

    May 1, 2017 – Employer Brand Marketing Manager

    Thanks for taking the time to write a review. We are happy to hear that you are enjoying your priceless career.


  9. "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    It is great to work there.

    Cons

    It is a cool place.


  10. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work life balance company

    Cons

    Not good for people working in technical fields


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