Matalan Retail Reviews

Updated Aug 3, 2020

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3.3
54%
Recommend to a Friend
68%
Approve of CEO
Matalan Retail Managing Director Jason Hargreaves
Jason Hargreaves
200 Ratings
Pros
Cons
  • "minimum wage so not the best pay compared to other shops but not a difficult job(in 81 reviews)

  • "Rota is a nightmare, constantly changing(in 35 reviews)

More Pros and Cons
  1. Helpful (1)

    "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Matalan Retail part-time

    Pros

    Really good company to work for, managers are friendly and the job is varied. Lots of chance for promotion and the work is extremely interesting. I would recommend matalan.

    Cons

    Sometimes the work was a little repetitive and customers could be quite difficult. the main issue is the milton keynes store is unbelievably hot because the air conditioning is broken!

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  2. Helpful (2)

    "Awful company and getting worse! 13 years and I’m only sticking it out as it pays the bills."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Scotland, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Matalan Retail full-time for more than 10 years

    Pros

    The store teams are friendly, above that is driven by fear and inflated egos. The salary is competitive on the surface - not reflective of the expectations though.

    Cons

    Poor communication, weak leadership and unsupportive senior managers. Getting increasingly worse as the years pass. It’s not fun anymore, it’s awful.

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  3. "Great People"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Trainee Assistant Merchandiser in Liverpool, England

    I worked at Matalan Retail full-time

    Pros

    Really lovely people to work with and good company wide perks such as summer bbqs

    Cons

    Progression is quite slow from trainee to assistant

  4. "terrible"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - GSA in Newcastle upon Tyne, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Matalan Retail part-time for more than a year

    Pros

    overtime was plentyful and other gsas were nice

    Cons

    low pay , poor direction , no caring about people at all

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  5. "Decent student job or job if you have kids to work around"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Matalan Retail full-time for more than 5 years

    Pros

    Good if you want some money whilst as a student. Can be quite a fun atmosphere at times & staff had good relationships.

    Cons

    The incessant pushing of the Matalan card which no customer wants feels a bit outdated but the company refuses to move forwards & change with the times about the Matalan card. You’ll get sick of customers complaining each time you ask for it.

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  6. "Meh"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - SC Analyst 
    Recommends

    I worked at Matalan Retail full-time for less than a year

    Pros

    Decent office, people were okay

    Cons

    Some people were rude and really friendly

  7. "Retail Sales Assisstant"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant in Carmarthen, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Matalan Retail part-time

    Pros

    Good hours, Friendly managers, Good breaks

    Cons

    Bad pay, Very hard work

  8. "a lot of responsibility"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trainee Buyer in Liverpool, England
    Recommends
    Positive Outlook

    I have been working at Matalan Retail full-time

    Pros

    social atmosphere with friendly staff

    Cons

    pay is not great for the time and effort put in

  9. "Good to get some experience for a short time"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant in Boston, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Matalan Retail part-time for more than 5 years

    Pros

    Most of the people you work with are nice and helpful. There’s a good sense of comradery.

    Cons

    The pay is not that good. Also there’s a lot of focus on stuff that’s useless such as the paperwork.

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  10. "Pretty good warehouse role"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Warehouse Operative/Picker in Liverpool, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Matalan Retail full-time for more than a year

    Pros

    Pretty straightforward work, some good colleagues

    Cons

    There is Limited scope for progression

Found 569 reviews