Matrix Direct reviews

2.8

28% would recommend to a friend

(22 total reviews)

Ron Harris

35% approve of CEO

5% positive business outlook

Matrix Direct has an employee rating of 2.8 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Matrix Direct employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

22 reviews
3.0
Nov 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, good benefits, decent retirement/pension package if there more than 5 yrs

Cons

Lots of variables out of your control to make sure policies go in force. Hard to determine what month policies go through because of missed medical appts, rate changes, etc. Not a place if you are not watching & tracking pending polices to be issued. These pending policies will affect your commission. These are the main reasons people are let go or demoted to other departments

1.0
Feb 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Every job after this one has seemed better than it actually was, in comparison. If you actually *want* to work in high-pressure, low-reward, high-turnover sales, you won't find a better place to develop the skills you need.

Cons

Every single person you talk to in an endless string of identical days is either trying to sell you the dream of your success if you just get your numbers up (the management) or trying to get you to break out of the script and acknowledge that they don't want what you are selling (cold-called potential customers). Your treatment is based on your value to the company, so if you make a lot of sales everyone is your friend and the future is bright. But you are only given promising leads - i.e. lukewarm calls, rather than cold calls - if you are already making a lot of sales Statistically it is almost guaranteed that your only contribution to the company will be a rounding error in the average length of employment, which on the sales floor tends to be ~ 2 weeks.

3.0
Mar 31, 2016

Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits! Matrix is owned by AIG. The benefits are Great. An actual pension program! Lots of luncheons and potlucks.

Cons

Very Political! You are not rewarded on actual merit but rather if you're liked.. Leads are assigned by management and they say it is on a random basis....but this is simply not true and was proven. If they don't like you, they will assign crappy leads to you which makes it an up hill battle and almost impossible to achieve the unrealistic monthly goal assigned to you...and if you don't make your goal you are written up, if this happens 3 times you are terminated....BUT if they like you, they give you good leads so you have nothing to worry about because it is super easy to make goal if not even exceed goal...and even if you are bad or are having an off month and they like you, they will allow you stay if you missed your production goals more than 3 times...it really just depends how brown your nose is and who's butt you sniff.

Viewing 1 - 3 of 22 Reviews

Glassdoor has 22 Matrix Direct reviews submitted anonymously by Matrix Direct employees. Read employee reviews and ratings on Glassdoor to decide if Matrix Direct is right for you.