Matrix Service Reviews | Glassdoor

Matrix Service Reviews

Updated October 19, 2017
24 reviews

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3.0
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Matrix Service President and CEO John R. Hewitt
John R. Hewitt
7 Ratings

24 Employee Reviews

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  1. "Union scale hourly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Journeyman Lineman in Salem, NH
    Former Employee - Journeyman Lineman in Salem, NH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Matrix Service full-time (Less than a year)

    Pros

    Paychecks are always on time

    Cons

    Safety men have never worked as linemen

    Advice to Management

    Hire experienced workers before quotas


  2. "Shipping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Matrix Service full-time (More than a year)

    Pros

    Great employees who are knowledgeable of the job they do every day of the year. All are very helpful in teaching you.

    Cons

    Pay increase not much and there should be merit increases during the year for employees who are doing the job they do.

    Advice to Management

    Look at your employees better

  3. "great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Matrix Service full-time

    Pros

    team environment and management listens to you

    Cons

    not a lot of upward mobility


  4. "People leave managers, not companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager
    Former Employee - Project Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Matrix Service full-time (More than 3 years)

    Pros

    Great training, good peers to work with, strong company, great benefits.

    Cons

    Management doesn't seem to understand the difference between salaried employees vs hourly employees. Managers are very difficult to work with.

    Advice to Management

    Learn to let your people be the professionals they are. You will continue to lose good people as long as the micromanaging continues.


  5. "Fair work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Matrix Service full-time

    Pros

    Work was decent, people were fun

    Cons

    Lack of communication from executives, poor decision making in acquisitions


  6. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Matrix Service full-time

    Pros

    Great opportunity to learn in the industry.

    Cons

    Bad work locations. Bad management. High-school type environment in office sometimes. Low compensation for amount of work done.


  7. "Matrix"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Kolkata (India)
    Current Employee - Sales Executive in Kolkata (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Matrix Service full-time

    Pros

    Nice incentive , good growth opportunities.

    Cons

    Daily Target need to be met

  8. "Telecommunications / Data Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecommunications/Data Fiber Technician in Philadelphia, PA
    Former Employee - Telecommunications/Data Fiber Technician in Philadelphia, PA
    Recommends
    Positive Outlook

    I worked at Matrix Service full-time (More than a year)

    Pros

    Secure work environment, material support is very satisfactory. Interview process and safety programs insure that coworkers are screened to very high standards. Each employee can save you life, if you would ever need such a service.

    Cons

    Don't make mistakes, or you will be dismissed.

    Advice to Management

    Stand behind your people. They have passed through a very rigorous and extensive training program. When employees make mistakes in the field, Hold a lessons learned meeting. Invite the customer to discuss possible ways to avoid placing employees in such high pressure situation. Where one mistake can not only cost them the job, but their career. Which impacts their retirement pension.


  9. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer in Bellingham, WA
    Former Employee - Buyer in Bellingham, WA
    Recommends
    Positive Outlook

    I worked at Matrix Service (More than 5 years)

    Pros

    Good company to work for

    Cons

    Management does not realize the negative employees that work for them.

    Advice to Management

    Check in on your employees to see if they are actually working.


  10. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tulsa, OK
    Former Employee - Anonymous Employee in Tulsa, OK
    No opinion of CEO

    I worked at Matrix Service (More than a year)

    Pros

    Good benefits, open culture, opportunities to move up in the company in many areas and many positions, focus on their people

    Cons

    Not open to hearing about challenges being faced by their people, very busy atmosphere which makes it difficult to have conversations with my manager when I have a need


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