Mattel Reviews | Glassdoor

Mattel Reviews

Updated August 7, 2017
89 reviews

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Mattel Chief Executive Officer Margaret H. Georgiadis
Margaret H. Georgiadis
1 Rating

89 Employee Reviews

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Pros
Cons
  • Other things people care about: Work/life balance is totally dependent on your team and your boss; it varies dramatically from team to team (in 24 reviews)

  • Upper management lacks direction (in 25 reviews)

More Pros and Cons

  1. "director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mattel full-time

    Pros

    Nice benefit package. Good salary. Friendly co-workers.

    Cons

    lack of innovation and quick response to market

    Advice to Management

    Lack of focus. Too centralization in functional organization. Quality dept has been over power for 10 years. Goal in quality is to stop innovation instead of helping other teams to work together to make a better product. Not encourage risk taking. Too much powerpoint presentation, talking than real action to streamline the organization and change the management culture.


  2. "Went downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mattel full-time

    Pros

    Fun concept, generally exciting worspaces

    Cons

    Company in a death spiral, leadership 'cutting to success'

    Advice to Management

    Carrying water on both shoulders? With leaky buckets?

  3. Helpful (6)

    "Working at Mattel is like living through a "Signs of a Failing Company" listicle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in El Segundo, CA
    Current Employee - Marketing Manager in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mattel full-time (More than 3 years)

    Pros

    Half-day Fridays (all year!), phenomenal benefits (401K matching, health, dental, etc.), great El Segundo campus amenities (gym, daycare, dry cleaning, etc.), fun colleagues, and a work culture that really likes to celebrate the holidays.

    Cons

    A ridiculously top-heavy organization with leaders of questionable ability (Google "Mattel CFO" and "phishing scam" for a good laugh). I wouldn't recommend for anyone under a Director level because that's roughly the level when your thoughts & opinions are finally considered. Until that title, expect your workdays to involve resolving infighting among cross-functional partners, trying to align with the many levels of leadership, manually updating Excel spreadsheets in lieu of proper systems, and creating tons of PowerPoint presentations for internal meetings.

    Aside from that, there's the constant chaos - from the mass exodus of talent to the regular reorgs, there's a running joke internally that "If you don't like something, just wait a few months". This sounds amusing until you realize what it means is that nobody knows what's going on because you're either onboarding new talent, working with new talent on other teams, or trying to figure out the latest dynamics of the org structure of the moment.

    Other things people care about: Work/life balance is totally dependent on your team and your boss; it varies dramatically from team to team. Promotions are fairly easy to come by, put in ~2yrs and you're on your way up. Rotations to other teams/divisions used to be a selling point of the company but with so many people leaving, managers are more and more reluctant to let people rotate internally.

    Advice to Management

    I honestly don't know where to begin. There are so many issues, most of which are complex. I hope Mattel can finally make the turnaround they've been talking about for two years but I still don't see the ship changing course...


  4. "consultant / vendor"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Consultant/Vendor in El Segundo, CA
    Former Contractor - Consultant/Vendor in El Segundo, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Mattel as a contractor (More than a year)

    Pros

    at least you can command your rate of pay / proving the experience

    Cons

    unbelievable process for payment (really drawing out)bean counters at their best, ridiculous deadlines for programs almost over night , internally they cant even perform at that speed, lack of communication with : supervisor, manager, designer , contract external designer once the program is in swing.

    Advice to Management

    review project thoroughly, make sure the information / handing off (weather its your work, internal or external designers), you are giving is correct and matches through out


  5. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mattel full-time

    Pros

    Good benefits and pay. Friday semi-off

    Cons

    Too much outsourcing. Too emotional and stressful mode of operations. Too much gossip and back-stubbing

    Advice to Management

    Invest


  6. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mattel full-time

    Pros

    Great people
    Interesting work
    Competitive salaries
    Great Brands

    Cons

    Constant layoffs
    Top heavy
    No focus

    Advice to Management

    Cut the leadership size by 50%


  7. Helpful (11)

    "A very confused Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in El Segundo, CA
    Current Employee - Financial Analyst in El Segundo, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Mattel full-time (More than a year)

    Pros

    Many aspects of the culture are great - people generally have a good work-life balance, people very much value commitment to family and their children, and company has a rich legacy of creative innovative thinkers that have built an internationally recognized brand that spans across all ages. I am inspired by the company's endless ability to re-invent its brands, to breathe life into what could have been fad-based toys and really create icons out of them.

    Cons

    Mattel lacks an organizational structure that functions well enough for it to actually focus on its business and competitiveness in the marketplace. Constant re-orgs and shifts in reporting lines hamper the business' ability to actually focus on productivity and efficiency in its operations. These types of structural changes occur with such rapidity that HR (and headcount/bandwidth for that matter) can't keep up. This makes for great opportunities shifting from group to group for promotion and career advancement, but poor opportunities if you decide you like where you are and think about promoting within.
    And as referenced in my title...Mattel is confused. Confused about what it wants (which way should our brands be moving? How do we want them portrayed?) how best to get there (Should we add more levels to the matrix? Yes, that will certainly add additional clarity!) to the point at which you feel like the attention span of company (if portrayed metaphorically) might actually resemble the 5 year old attention span of the children who play with its toys.

    Advice to Management

    To our new CEO: pick an organizational structure that you think will work and stick to it. Each time you shift orgs and reporting lines, the amount of swirl generated by a seemingly small shift impacts the lower levels dramatically. Additionally, each iteration of organizational change I have experienced doesn't actually make things more efficient -- giving people time to examine old processes and have the status quo remain static for long enough to implement changes to those processes is what will make us a more efficient operator and more able to compete in the marketplace.

  8. Helpful (1)

    "Marketing Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mattel full-time

    Pros

    Made friends and good connections, good benefits, early leave Friday's

    Cons

    -miscommunication from managers
    -no direction from managers
    - training from managers is little to none
    -employee morale is very low
    -very little stability and trust
    --miscommunication from managers
    -managers don't train very well and decide to micromanage instead
    -employee morale is very low
    -too many people and cycles involved in decision making process

    Advice to Management

    Have trust in your employees and stop micromanaging.
    Stop cost reducing the toy until it’s not longer decent.


  9. "Sr. Administrative Assistant"

    StarStarStarStarStar
    Former Contractor - Senior Administrative Assistant in El Segundo, CA
    Former Contractor - Senior Administrative Assistant in El Segundo, CA

    I worked at Mattel as a contractor (Less than a year)

    Pros

    Fun place to work but don't invest all your time here as a contractor. No benefits other than the standard employee discount. Mattel doesn't value their contract talent....at least not in the since they would give the opportunity to transition a contractor to an available position.

    Cons

    No upward mobility for contractors.

    Advice to Management

    Offer your contractors the ability to at least interview for positions that become available....especially if the position is one the contractor is currently fulfilling.


  10. Helpful (9)

    "Customer Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Marketing Manager in El Segundo, CA
    Former Employee - Customer Marketing Manager in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good Pay
    Near Beach
    Toys are fun
    401K
    They take care of most of your health care (not all)
    On-site day care
    On-site dry cleaning (for a fee)
    ON-site fitness center

    Cons

    Horrible culture in Customer Marketing. This department is the epitome of medicority. Management is negative, insecure, and un-kind. Abusive. Even during the interview they try to badger you and some of the mangers get off on making people cry during interviews. Really shocking.

    Advice to Management

    Get more educated and kind hearted people in leadership.


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