Mattel Reviews | Glassdoor

Mattel Reviews

Updated January 11, 2018
570 reviews

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570 Employee Reviews

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Pros
Cons
  • It was hard to keep work life balance at this time (in 29 reviews)

  • Too many approvals from upper management (in 27 reviews)

More Pros and Cons

  1. "Finance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mattel full-time (More than 3 years)

    Pros

    -Excellent Discount on Toys
    -Able to bring family to Fun Events at Work
    -Great people to form friendships with

    Cons

    -company in turmoil
    -no path to promotions; no room for growth
    -no regard for individual career development
    -very top heavy
    -horrible work life balance

    Advice to Management

    change is hard, but status quo is not working
    working at a toy company should not be miserable


  2. Helpful (1)

    "OK Place to Work"

    StarStarStarStarStar
    Current Employee - Marketing Director
    Current Employee - Marketing Director

    I have been working at Mattel full-time (More than 5 years)

    Pros

    We work at a really large toy company so being tied to a more "fun" product line has it's benefits - especially if you have any children in your life. Additionally they provide a competitive salary and there are some really smart, great people who work there

    Cons

    A lot of the cons are related to a large fortune 500 company that is currently not performing very well: Office Politics, large company and constrained budgets

    Advice to Management

    With the company performance struggling for a few years, company morale is low. People are not getting their bonuses for decisions made at the top that are not in the control of the general workforce

  3. Helpful (1)

    "Company going thru significant changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Los Angeles, CA
    Former Employee - Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mattel full-time (More than a year)

    Pros

    Good work-life balance
    Fun place to work

    Cons

    Bureaucracy
    Lack of clear career path

    Advice to Management

    Pay more attention to recruit and retain talent


  4. Helpful (1)

    "Treated Well when they were forced to shut our facility down."

    StarStarStarStarStar
    Former Employee - Warehouse Manager in Fife, WA
    Former Employee - Warehouse Manager in Fife, WA

    I worked at Mattel full-time (More than 5 years)

    Pros

    World leader in the Toy industry.

    Cons

    Unfortunately had to shut our facility down.


  5. Helpful (1)

    "Great People!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mattel full-time (More than 3 years)

    Pros

    -Smart, Creative, Strategic People
    -Great Benefits

    Cons

    -Re-orgs happen frequently, meaning there is a lot of stopping and starting of work and a good amount of time spent on-boarding new execs.


  6. Helpful (1)

    "Horrible company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Merchandiser
    Current Employee - Retail Merchandiser
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mattel full-time (More than 8 years)

    Pros

    Flexible schedules and lots of vacation time.

    Cons

    Managers do not have to follow or abide by rules or laws. Managers are allowed to access personal emails, personal cell phones. Management is allowed to follow you from your residence.
    There is constantly bullying by management to their subordinates. There is nothing done to fix this behavior. This environment is corrupt and toxic. You are expected to do whatever it takes to make your supervisors look better. Even if it means lying and falsifying documents. There is no recourse for the coorporate bullying that is has been allowed to continue.
    Territory is huge, only get paid for anything over thirty miles. This company will quibble over the smallest things.
    Morale is constantly low, there is a constant threat of layoffs.
     You are expected to have a laptop, a cell phone ,a printer, wifi and they pay you for none of this. You are expected to store and transport huge POP for multiple accounts. Supervisors have the ability to see on your IPad where you are every minute of every day. They can pull up a map and pin point exactly where you are, any minute of the day.
    Whatever they offer as a wage demand at least twenty five percent more. They will try and undercut you at every turn, and raises are a joke. I wish I could give this company less then one star.

    Advice to Management

    This company was great until about two years ago. Which is quite a shame
    Too many people get promoted because they lied and sucked up to the right people.
    Management needs to Listen to your people. When problems are brought to your attention they need to be addressed. There is a feeling that management is allowed to do whatever they want with no consequences. It doesn't matter the proof you have , management and HR won't listen. They sweep your issues under the rug. There is some huge ethical and legal issues that need to be addressed but has not been addressed yet.
    There has been huge turnover in the last year. Management should look a little more closely as to why there is such huge turnovers in the last year or two.
    Hopefully management will read this and deal with the few managers that are breaking all the rules and make it great again.


  7. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mattel full-time

    Pros

    Friendly co-workers
    Friendly upper management
    If you have a medical emergency or family emergency management is there for you
    Great benefits

    Cons

    No real room for advancement
    No transparency (you are in the dark from management)

  8. "Fun Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Toy Store Associate in El Segundo, CA
    Former Employee - Seasonal Toy Store Associate in El Segundo, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mattel part-time

    Pros

    Overall a good experience. Friendly coworkers, easy job, decent management, team felt like a family, great discounts, fun and supportive work environment. I looked forward to coming to work everyday.

    Cons

    Nightmare customers, low pay, minimal hours, no benefits, stressful sales goals, having to push membership sign ups, slow and outdated tech. They rarely hire on seasonal employees as permanent.

    Advice to Management

    You're a multi-billion dollar company and internationally recognized brand. Please, please, PLEASE update the computers/cash registers. It led to so many errors and delays while checking out customers. Customers thus became frustrated and angry which made training more difficult/intimidating. It's an easy job, but the failing cash register computers made it stressful.


  9. "Great Balance"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Family friendly environment, work life balance

    Cons

    Lots of layers, corporate enviroment


  10. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Neutral Outlook
    No opinion of CEO

    I worked at Mattel full-time (More than 8 years)

    Pros

    People, toys, travel, relationships, development, challenges

    Cons

    Management turn-over & lack of focus

    Advice to Management

    Listen to your people who are not working on the 15th Floor


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