Mattel Reviews | Glassdoor

Mattel Reviews

Updated May 15, 2017
499 reviews

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499 Employee Reviews

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Pros
Cons
  • Work/life balance- very intense work (in 23 reviews)

  • There isn't a whole lot of potential for career growth unless you're in upper management (in 25 reviews)

More Pros and Cons

  1. "Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Marketing Manager in El Segundo, CA
    Former Employee - Global Marketing Manager in El Segundo, CA
    Recommends
    Approves of CEO

    I worked at Mattel full-time (More than 3 years)

    Pros

    Fantastic people, challenging and dynamic environment, half day Fridays, great brands

    Cons

    Management is not always transparent, outdated systems can make analyzing data difficult

    Advice to Management

    Focus on cultural changes and ensure employees feel valued


  2. Helpful (2)

    "Fun Products, frequent shakeups"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Mattel (More than 10 years)

    Pros

    If you're in design, marketing or engineering, its exciting to be able to see the products you helped create in local stores, and to witness kids having fun playing with them. The company offers lots of opportunity to those willing to relocate frequently.

    Cons

    If you get to middle management or you're at the top end of salary range, watch out. Re-orgs, layoffs, and reductions typically hit the middle the hardest and over time many people are let go. As far as products, the company still lives and dies by Barbie sales, so down years tend to trigger the layoffs.

    Advice to Management

    Stop the "cleaning house every few years" mentality when it comes to middle management. Diversify your product line.


  3. Helpful (6)

    "Bad politics continue to lose all the talent and keep the poison"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in El Segundo, CA
    Former Employee - Designer in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mattel full-time (More than 5 years)

    Pros

    Mattel still remains to be one of biggest toy company in the world but no longer #1. great benefits include maternity, healthcare, and onsite daycare. great resources and established process with in-house manufacturing system and compatible costing. big brands.

    Cons

    They DO NOT value people. employees are easily replaceable and HR is on management side. even though they may have great health care, the work environment was super toxic with bad politics, unbalanced work hours for designers, and most of all, discrimination. You definitely need these healthcare benefit to balance. mine was spent on stress management and counseling. not worth it!

    Advice to Management

    they still have very bad hierarchy and continue to believe in wrong people in management which won't last long. all the talented people already left and continue to do so. Until they have board of directors wake up to see that they need a fresh start, this is not a recommended place to commit your career.


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  5. "Awesome job, not enough hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in West Valley City, UT
    Former Employee - Merchandiser in West Valley City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mattel part-time (More than a year)

    Pros

    Awesome supervisor
    work on your own
    visiting multiple stores
    meeting new people regularly

    Cons

    not enough hours
    seasonal
    not good for single parent

    Advice to Management

    none


  6. "Clamp driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clamp Driver in San Bernardino, CA
    Current Employee - Clamp Driver in San Bernardino, CA

    Pros

    Good pay lots of training lots move around pretty fast get 2 do raise for learning shipping

    Cons

    Temporary only about 20 hired on

    Advice to Management

    Hire more letting good workers go just to save money not good for business


  7. Helpful (1)

    "Contract Gig in Marketing"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA

    Pros

    Great corporate culture, management (at least in my department) rewarded hard work. The company appreciated work-life balance, it's a toy company after all. Huge perk - half day Fridays!

    Cons

    Not a whole lot of room for new creative ideas. Too many meetings.


  8. "Marketing Mgr"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA

    Pros

    life work balance is good

    Cons

    low performance is accepted throughout

    Advice to Management

    better performance review system is needed


  9. "Retail Merchandising Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Retail Merchandising Representative in Spartanburg, SC
    Former Employee - Retail Merchandising Representative in Spartanburg, SC

    I worked at Mattel (Less than a year)

    Pros

    3 month seasonal contract - perfect for someone who is interested in holiday work.
    You get to know the Mattel toys very well.while you work with another employee to stock shelves.

    Cons

    Your clothes and shoes take a beating (no jeans allowed). Which really is not bad when you are informed/aware of how much time you will spend in a stock room.

    Advice to Management

    A survey for the seasonal employees to be completed via email as to where they would return for the next holiday season.


  10. "Bistro server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - American Girl Bistro/Server in Atlanta, GA
    Former Employee - American Girl Bistro/Server in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at Mattel (More than 3 years)

    Pros

    Stable company with good benefits

    Cons

    not enough room for growth & development

    Advice to Management

    N/A


  11. Helpful (9)

    "Used to be a great place to work, but sadly, a lot has changed."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Design in Redondo Beach, CA
    Former Employee - Design in Redondo Beach, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mattel (Less than a year)

    Pros

    Good benefits, half day Fridays, nice location.

    Cons

    Mattel is a pretty good short term JOB, but NOT the place for a long term CAREER anymore. Layoffs occur often and nobody is safe even if you are a top performer, leaving employees in a constant state of stress,
    In my humble opinion's these are some of the issues - Mattel keeps cutting people, but not cutting workload-those left just have to take up the slack - this is not sustainable. Many of the positions are being outsourced overseas, replacing key positions with cheaper, less experienced people who do not have the skills necessary to get the job done correctly. The company is very top heavy right now, as a result of many of the domestic WORKERS getting let go, but more EXECUTIVES (VP and above) are being brought on. Creativity is down, while workload, expectations, and stress are up. making many employees FRUSTRATED and feeling like they are very NOT APPRECIATED.
    Sadly, the quality and innovation of the products are no longer the focus, the only concerned seems to be the profits.

    Advice to Management

    In my humble opinion - Perception is that Management is completely out of touch, and the worst part is the are oblivious to this fact. They have little credibility internally, they are making acquisitions that are confusing, after all, the company is having a problem bring their own brands back to relevance- how do they expect to bring other flailing companies to health. Many conversations with employees belay the fact that they feel like the concept that the COO is touting "YOU ARE EITHER ON THE BUS - OR YOUR OFF" is very short sighted and completely stifling to any creativity. We are all in this together, but this way doesn't seem to be working, maybe it is time to pay more attention to talent retention and to the fact that the company has lost (or gotten rid of) most of the truly creative, talented, skilled staff that were once so very proud to work at Mattel. There is a reason they have joined the competition, and that they aren't looking to come back.


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