Mattel Reviews | Glassdoor

Mattel Reviews

Updated September 21, 2017
543 reviews

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543 Employee Reviews

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Pros
Cons
  • It was hard to keep work life balance at this time (in 26 reviews)

  • Upper management lacks direction (in 25 reviews)

More Pros and Cons

  1. "Marketing leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mattel full-time

    Pros

    Top notch talent
    Best brands in the business
    Half day fridays
    Professional approach
    "Toyland University" can teach Yu for any job in the industry if you are smart and aggressive

    Cons

    Big battleship - so slow to change direction
    Too reliant on the "old school" way of reaching kids and millennial parents
    No digital vision
    Not as creative as could be

    Advice to Management

    Get out of the way
    Reduce Powerpoint presentations
    Recapture the magic by grabbing the leaders from your growth period, today's leaders are political and looking out for #1


  2. "Assessment.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mattel full-time

    Pros

    Great products to work with..

    Cons

    Currently going through a turnaround..

  3. Helpful (1)

    "Good company to work for, great work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mattel (More than a year)

    Pros

    Work life balance
    Friendly workplace
    Half day Fridays

    Cons

    Old systems
    Slow promotion process
    Not a lot of opportunities for professional growth

    Advice to Management

    Modernise systems and invest in new technologies and tools for employees


  4. "Great company to work for + every Friday are half days. You can't beat that especially if you live close."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in El Segundo, CA
    Former Employee - IT Manager in El Segundo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mattel full-time (More than 3 years)

    Pros

    Great company to work for + every Friday are half days. You can't beat that especially if you live close.

    Cons

    IT Management is screwed up. Very top heavy and not enough middle managers and workers to do the job. You will end up working Sunday's to catch up.


  5. "Associate Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Mattel full-time (More than a year)

    Pros

    -Good Experience to learn marketing and product development
    -Great people who are both highly intelligent and nice people in general
    -Half day Fridays
    -Good Benefits (Mattel courses, mentorship programs, 401k, great health benefits, gym, childcare, etc.)

    Cons

    -Long working hours with overwhelming workload depending on what department
    -Promotion track is very subjective
    -Roles & responsibilities not clearly defined
    -Low empowerment to make decisions below Director level (subjective to brand you are on)
    -LOTS of politics that gets incredibly exhausting to navigate

    Advice to Management

    -Provide Clearer Roles & Responsibilities at every level
    -Provide a more structured promotion track with accountability to management
    -As work/life balance becomes a continued area of focus, there needs to be resources to help support (system improvement, headcount, encourage video conference more)


  6. Helpful (3)

    "A great company that will rise from recent turmoil"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Mattel full-time (More than 8 years)

    Pros

    Overall it's a great company with some extremely talented folks developing amazing toys. You get to work on incredible brands, and in many cases work alongside designers that impacted your childhood (there are a lot of "lifers" here). Compensation is fair, 401K match is generous, and if the company has a good year the bonus is pretty great. Also, can't beat half day Fridays all year.

    Cons

    Lots of political nonsense at the top for the last few years. With every regime change it becomes Game of Thrones - which makes it difficult for mid-level and below to accomplish much as priorities and strategies are constantly shifting.

    Advice to Management

    Act like the #1 toy company that you are. Lead instead of react. Invest in a long term strategy and stick to it. Stop chasing revenue by over-shipping every Q4 - you're killing product lines when you do.


  7. "Great people, good for starting families"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in El Segundo, CA
    Current Employee - Manager in El Segundo, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Mattel full-time (More than 5 years)

    Pros

    - Half day Fridays
    - Great people to work with

    Cons

    - No executive direction
    - Inefficient processes

  8. Helpful (2)

    "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in El Segundo, CA
    Current Employee - Designer in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mattel full-time (More than 8 years)

    Pros

    Half day Fridays are a pro if your schedule allows. Strong core brands. Designers are creative and collaborative with eachother.

    Cons

    Designers are treated like work horses. Not allowed to explore creative paths freely. Lack of innovation. Upper management lacks direction.

    Advice to Management

    Time to shake it up. Barbie sales are down. Figure it out.


  9. "Art Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mattel full-time

    Pros

    Creative environment, you work with top class talents

    Cons

    politics, no growth opportunity, slow pace


  10. "Good at first but went down hill fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Philadelphia, PA
    Current Employee - Operations in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mattel full-time (Less than a year)

    Pros

    The human resources department was very friendly. My coworker and non Mattel team were great and very friendly.

    Cons

    Management was very misunderstanding about the quality of their training procedures​. They do not understand nor care that people learn at different rates of speed. If you ask questions you will get slapped on the wrist for asking them.
    If you ask questions about format you were yelled at.
    If you asked the manager to give you training materials then they would respond "if I have to take the time to make you a training guide then I'm better off doing the process myself​." This statement makes the person being trained feel uncomfortable.

    Advice to Management

    Please revaluate your training procedures and onboarding process. If you hire a manager that doesn't have time to train then you are setting up new hires for failure. Also please put in place a manager that has patience and an understanding that people learn at different rates of speed.


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