Mattress Firm Reviews | Glassdoor

Mattress Firm Reviews

Updated February 21, 2019
2,368 reviews

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3.2
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Recommend to a friend
Approve of CEO
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Steve Stagner
152 Ratings

Employee Reviews

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Pros
  • "There is definitely an opportunity to make good money if you are a good salesperson" (in 66 reviews)

  • "Great training and staff that want you to succeed" (in 109 reviews)

Cons
More Pros and Cons

  1. "Good culture, good pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Bridgeport, CT
    Current Employee - Sales Associate in Bridgeport, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Firm full-time (More than 5 years)

    Pros

    There's some really great people on the team who have a winner's mentality and actually wants to make employees and co-workers better. You learn to be great at sales and can make a lot of money doing it.

    Cons

    Some people who used to work for the previous company (Sleepy's) and stuck around after the merger hate Mattress Firm and make things difficult for the rest of us. There are some really great people who came over from Sleepy's but also some really bad ones.

    Advice to Management

    Get rid of the negative people left over from Sleepy's who hate Mattress Firm.


  2. Helpful (2)

    "Mattress Firm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mattress Firm full-time

    Pros

    Good culture, not constantly being micromanaged. ABILITY to make decent money.

    Cons

    Long hours. Did i mention long hours? Plus say goodbye to weekends and holidays with the family!

    Advice to Management

    Quit changing the commission structure. If you have to "sell it" to your associates, it's not really benefitting the employee.

  3. "Reliable part time job"

    StarStarStarStarStar
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Recommends

    I have been working at Mattress Firm part-time (Less than a year)

    Pros

    Compensation is good for part time

    Cons

    You have to work less desirable hours


  4. "Great Pay - Long Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in San Jose, CA
    Current Employee - Area Manager in San Jose, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mattress Firm full-time (More than 8 years)

    Pros

    Great earning potential. Flexible scheduling with enough notice.

    Cons

    Long hours, have to work weekends and holidays.


  5. "Good part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Part Time Sales Associate in Philadelphia, PA
    Current Employee - Part Time Sales Associate in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mattress Firm part-time (Less than a year)

    Pros

    Alright pay, chillax job most of the time

    Cons

    Dealing with difficult customers

    Mattress Firm Response

    Feb 18, 2019 – Talent Brand Manager

    We're so glad to have you as part of the Philly Mattress Firm team. Wishing you lots of luck over President's Day weekend!


  6. "Great part time gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Recommends
    Positive Outlook

    I have been working at Mattress Firm part-time (Less than a year)

    Pros

    Hourly pay + commission, great co-workers, part-time lets me do other stuff too

    Cons

    A lot of product knowledge can be hard to learn


  7. "Great Opportunity for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in North Smithfield, RI
    Current Employee - Area Manager in North Smithfield, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Firm full-time (More than a year)

    Pros

    Autonomy, Growth, Culture, Pay, High performance culture

    Cons

    I cannot think of any cons for this job

  8. "Easy job, pretty good pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales in Newark, NJ
    Current Employee - Part Time Sales in Newark, NJ
    Recommends

    I have been working at Mattress Firm part-time (Less than a year)

    Pros

    The job isn't hard. LOTS of down time. Pretty good pay. Training.

    Cons

    Part timers usually work during the slow hours when the full timers don't want to, so you wont get as many sales as a full timer does.

    Advice to Management

    Don't know. Haven't been here long enough yet.

    Mattress Firm Response

    Feb 18, 2019 – Talent Brand Manager

    Thanks for taking a few minutes to leave a review — we're excited to have you as part of the Newark Mattress Firm team!


  9. "You’re in control"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Providence, RI
    Current Employee - District Sales Manager in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Firm full-time (More than 10 years)

    Pros

    Great company that gives you the autonomy to control your success, and offers you all the support and tools needed to achieve your goals!

    Cons

    You need to put in the effort

    Mattress Firm Response

    Feb 18, 2019 – Talent Brand Manager

    Thank you for your 10+ years dedicated to Mattress Firm! We are fortunate to have you leading and supporting our Providence, RI team.


  10. "Great part time college job"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Sales Associate in Boston, MA
    Current Employee - Sales Associate in Boston, MA
    Recommends

    I have been working at Mattress Firm part-time (Less than a year)

    Pros

    Great part-time job for a college student. A lot of down time to study. Get 4% commission on sales plus hourly.

    Cons

    Retail sales can be tough if you've never done it before. Have to learn about a lot of different products. Management expects a lot.

    Mattress Firm Response

    Feb 18, 2019 – Talent Brand Manager

    Thanks for stopping by to leave a review. I'm thrilled to hear that you are enjoying the opportunity to study during your down time — it's definitely a perk of the position for someone in school... More