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Mattress Firm

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Mattress Firm Sales Associate Reviews

45% Recommend to a Friend
Mattress Firm CEO John Eck
41% Approve of CEO
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Mattress Firm CEO John Eck
John Eck
81 Ratings

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Found 241 of over 4K reviews

Updated Sep 12, 2023

    1. 5.0
      Aug 15, 2023
      Part-Time Sales Associate
      Former Employee, less than 1 year
      Vallejo, CA
      CEO Approval
      Business Outlook


      It was pretty nice and chill. My manager was good. I've heard some stories of bad managers, but never encountered anything like that. Even the regional manager, who everyone apparently hated, was actually pretty nice. Never ran into any issues with her.


      There was kind of an expectation of me to work as much as I was legally allowed to, which wasn't overtly aggressive or anything (in fact, they were very nice about it), but it was a little pushy. It was okay though, as some of the days I worked had a lot of downtime, which meant I had a lot of time in the day for studying.

      1. 3.0
        Sep 6, 2023
        Sales Associate
        Former Employee, less than 1 year
        Antioch, CA
        CEO Approval
        Business Outlook


        Worked with some amazing people


        After management switch, new manager was awful. Location got no traffic which meant I couldn't make anything as we were commission based. I was being scheduled 65 hours a week during holiday sales, much of which was spent completely alone and bored out of my mind. And, since I was on commission with no store traffic, I was basically missing out on watching my child grow up just to sit in an empty store for little pay.

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      Mattress Firm Reviews FAQs

      Sales Associate professionals working at Mattress Firm have rated their employer with 3.2 out of 5 stars in 241 Glassdoor reviews. This is a lower than average score with the overall rating of Mattress Firm employees being 3.3 out of 5 stars. Search open Sales Associate Jobs at Mattress Firm now and start preparing for your job interview by browsing frequently asked Sales Associate interview questions at Mattress Firm.

      Sales Associate professionals rate their compensation and benefits at Mattress Firm with 3 out of 5 stars based on 241 anonymously submitted employee reviews. This is 9.5% worse than the company average rating for salary and benefits. Find out more about Sales Associate salaries and benefits at Mattress Firm.

      45% of Sales Associate employees at Mattress Firm would recommend their employer to a friend. This rating has decreased by -25% in the past 12 months. Sales Associate professionals have also rated Mattress Firm with a 2.1 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.7 rating for culture and values and 2.7 rating for career opportunities.

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