★
Mattress Firm Sleep Expert Reviews
55% Recommend to a Friend
45% Approve of CEO
Recommend to a Friend
Approve of CEO
John Eck
161 Ratings
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Found 287 of over 4K reviews
Updated Sep 21, 2023
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- 5.0Aug 23, 2023Senior Sleep ExpertCurrent Employee, less than 1 yearManhattan, KS
Pros
Good Money Discounts Easy job
Cons
Hours can be long Work weekends and holidays
- 1.0Aug 5, 2023Sleep ExpertFormer Employee
Pros
Paid to do almost nothing all day
Cons
Horrible management. Terrible training. They wrongfully fire people without any proper documentation under assumptions based off hearsay; even if you're in good standing with the company. Commission is a joke and they constantly dial back on how much you can earn by tweaking numbers and phrasing. Expect to work 50+ hours a week and every holiday weekend is a company wide blackout so you won't ever be allowed to have time off with your friends or family. In fact, they actually increase your hours on holiday weekends and force you to work open to close on extended hours regardless of the store is busy or not. The store I was at had a gas leak inside of it for four months before anyone took me seriously and got Xcel and the fire department involved. People will piggyback on your sales and make up excuses as to why they get the sale for themselves and then you get hit with some blanket excuse as to why they're owed part of all of the sale. They do a lot of fear mongering at this company and a lot of store managers have quit over it. Best advice is to stay away. Mattress Firm is a horrible company to work for and they don't respect anyone who works there.
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Mattress Firm Reviews FAQs
Sleep Expert professionals working at Mattress Firm have rated their employer with 3.3 out of 5 stars in 287 Glassdoor reviews. This is an average score with the overall rating of Mattress Firm employees being 3.3 out of 5 stars. Search open Sleep Expert Jobs at Mattress Firm now and start preparing for your job interview by browsing frequently asked Sleep Expert interview questions at Mattress Firm.
Sleep Expert professionals rate their compensation and benefits at Mattress Firm with 3.4 out of 5 stars based on 287 anonymously submitted employee reviews. This is 3% better than the company average rating for salary and benefits. Find out more about Sleep Expert salaries and benefits at Mattress Firm.
55% of Sleep Expert employees at Mattress Firm would recommend their employer to a friend. This rating has remained stable in the past 12 months. Sleep Expert professionals have also rated Mattress Firm with a 2.4 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.2 rating for culture and values and 3 rating for career opportunities.
