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Mattress Firm

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Mattress Firm

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Mattress Firm Employee Reviews about "management"

Updated Sep 23, 2023

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Found 3,928 of over 4K reviews
51% Recommend to a Friend
Mattress Firm CEO John Eck
47% Approve of CEO

Found 755 of over 4K reviews

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Mattress Firm CEO John Eck
John Eck
691 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "They provide great training and all the tools you need to unlock unlimited earning potential.(in 269 reviews)
  • "You can make some good pay checks if you are fortunate enough to be at a good store(in 256 reviews)
  • "The culture is great and it feels like more of a family then a group of co(in 235 reviews)
  • "There are some great people that help you from other store because corporate does not help at all(in 205 reviews)
  • "You can make good money if you are good at your job and in a good store(in 187 reviews)

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Reviews about "management"

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    1. 1.0
      Nov 13, 2016
      Assistant Operations Manager
      Former Employee, less than 1 year
      Raleigh, NC
      CEO Approval
      Business Outlook


      There were ABSOLUTELY no good things about working for this company. It was a disaster from the Sleepys conversion up until the time I left!


      Extremely long and stressful hours. Told by my boss numerous times 'expect not to have a day off for the next 2 weeks' and 'the next few days are going to be rough so expect to work 12 hours'. As a salaried employee that is not acceptable. No support from management at all. Suggestions that anyone presented to management and regional management were thrown in the trash and not even looked at. Pretty much drove me into depression and I developed a hate for the company.

      1. 5.0
        Jan 26, 2015
        Assistant Store Manager
        Current Employee, less than 1 year
        Salt Lake City, UT
        CEO Approval
        Business Outlook


        I really appreciate the challenges that I face here. I have already developed better people skills, listening skills, learned how to be a better teacher, and teach with more persuasion. I've also learned how to be more consistent in my efforts and results. I appreciate the salary (recently upped) $2500/month because I would be taking home very little if it was straight commission. I had no experience in sales before this job and management is EXTREMELY patient with my slow progress. They are always encouraging me, helping me when I'm feeling discouraged or confused, and giving me a pat on the back when I do well. The culture and atmosphere is very, very positive and uplifting. They thoroughly train new hires in the basics of the company's buying process and help them master those basics by sticking them with a trainer for about a month, then sending them off to one of the training centers in the U.S. for 3 days of instruction from the best of the best. I went to Dallas, TX and it was an amazing experience in which I was able to form friendships with some of the corporate faces.


        Very little physical activity required, commuting to distant stores, and sparse ongoing training after the initial training period. Shifts are not assigned when working with another person and most weeks are over 50 hours (because of travel time).


        Hello to you in Salt Lake City!! Thanks so much for your review. I'm glad to hear you have enjoyed your experience here and have benefited from the training. Great advice-- I will be sure to pass it along. Thanks again!

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