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Mattress Firm

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Mattress Firm

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Mattress Firm Employee Reviews about "work life balance"

Updated Nov 27, 2021

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Found 3,887 of over 4K reviews
3.3
49% Recommend to a Friend
Mattress Firm CEO John Eck
47% Approve of CEO

Found 474 of over 4K reviews

3.3
49%
Recommend to a Friend
47%
Approve of CEO
Mattress Firm CEO John Eck
John Eck
639 Ratings

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Top Review Highlights by Sentiment

Pros
  • "They provide great training and all the tools you need to Grow and make a career not just a Job.(in 265 reviews)
  • "Pay is good and job is easy(in 233 reviews)
  • "The culture is great and it feels like more of a family then a group of co(in 230 reviews)
  • "People that have lasted over a year mark are really great to reach out to and help you learn and close sales.(in 199 reviews)
  • "If you are good at sales then you have the potential to make some good money.(in 182 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "work life balance"

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474
  1. 1.0
    Former Employee, more than 1 year

    1 Word CULT this place is a sea of brainwashed people

    Aug 29, 2014 - Store Manager in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    you work a lot so I guess that's good. you can watch netflix all day and keep up on tv shows. A lot of micromanagement.

    Cons

    This place will brainwash you. everyone who works here and that gets into upper management or gets a promotion is either dating someone who is in management or doing extra work for no compensation. Truth is they won't admit it till they get fired or quit. I think there are now at least 9 married couples working in corporate. pay is ok if you are put into a good store ,but good luck if you aren't kissing someone's butt you are stuck in a mediocre store working 50 hrs a week for peanuts. The culture is ridiculous and if you don't drink the koolaid they will find a reason to get rid of you. Oh yeah they also act like they are doing so much good for the community and pancreatic cancer But the pancreatic cancer cause was another chains idea that they continued as part of the buy out. To add the replace every 8 was not their idea a company in California used that slogan before them..they just bought the rights to use it. This company has no original ideas and it will catch up with them. Also their prices are sooooo high you have to justify why Mattress firm prices are 2 to 3 hundred dollars more than Macys and Mattress One, and then when you drop price to beat the competition you lose commission. I Had no life, the company thinks you should think about MATTFIRM all the time. This place will use you up and spit you out in no time . I mean c'mon you sell mattresses it should be easy no drama but since you have a store on every corner your friend down the street is undercutting you. There are 3 mattress firms on every corner. Stay away and get some real Experience in sales. If you want to have no work life balance and constant up and downs this is the job for you. Getting home at 9 every night with no weekends off not fun.extended hours holidays.

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    10 people found this review helpful

    Mattress Firm Response

    Vice President Talent Management

    I'm sorry to hear you did not have a good experience here. We hope you have found something that is a better fit and provides you more opportunity.

  2. 2.0
    Former Employee

    Manager on duty

    Oct 10, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of downtime, training opportunities.

    Cons

    No work life balance mattress firm doesnt care if you have family obligations longer days than most retail jobs. Recently changed pay scale cant afford anything, working 50 hours a week for next to nothing not worth it.

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    3 people found this review helpful

    Mattress Firm Response

    Senior Vice President, Human Capital

    Thank you for taking the time to leave your thoughts. I am disappointed to hear that you did not fully enjoy your employment experience at Mattress Firm. At this time, I am glad to let you know that we are diligently implementing work-life balance opportunities across the country to allow our team members more time with family and friends. I wish you the best in your next career venture.

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  4. 4.0
    Current Employee, more than 3 years

    Great place to work! Great benefits and pay, only opportunity is the hours.

    Feb 27, 2019 - Area Manager in Allentown, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay structure, family work environment, commission potential is abundant, and you truly own your own business!

    Cons

    Work life balance can be difficult sometimes if you work open to close 5 days a week. It is worth the investment of time, however it is up to you what you want to invest into your career.

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    Mattress Firm Response

    Talent Brand Manager

    Thank you for taking a few minutes to share your thoughts. I appreciate your advice to continue working on work/life balance initiatives. We're always open to new ideas, so if you have one, be sure to submit it through Gr8 Ideas on the BedPost. Keep up the great work in Allentown!

  5. 4.0
    Current Employee

    Fun place to work, great opportunities

    Jan 21, 2016 -  in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work environment, positive people and an uplifting place to come to every day. I can't say enough about the culture here - it's like family

    Cons

    Work hours are long and sometimes it can be hard to achieve the ideal work life balance

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    2 people found this review helpful
  6. 3.0
    Current Employee, more than 1 year

    It’s a mixture of things with pros and cons

    Jun 4, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -You’re not micromanaged. -They try to work with you even though the hours make it hard for that work life balance. It’s not ideal for a single parent unless you have support or childcare available. -Great position for preparing you to run your own business some day.

    Cons

    You never get weekends off unless you request them a month in advance, although the schedule might be put out a day or two before the new week starts. Personal questions aren’t off limits apparently.

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    6 people found this review helpful

    Mattress Firm Response

    Vice President, Talent Acquisition + Retention

    I appreciate your feedback regarding scheduling and management. We absolutely have an opportunity to create a better work/life balance for our team members and I'm happy to let you know that we're working on a nationwide initiative to do just that. We will continue to invest in our leadership development so that we ensure our management has all of the tools necessary to be successful in their positions. Thank you for leaving a review; wishing you a great summer!

  7. 3.0
    Former Employee

    Decent Start company

    May 25, 2021 - Area Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Teach you to be your own boss

    Cons

    0 work life balance and company is always dropping new things on you and then pulling 180

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  8. 3.0
    Former Employee, more than 5 years

    Revolving Door of Hires and Fires/Quits

    Oct 5, 2021 - Sleep Expert in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Steady hours, you'll be working 9:45am-8:00pm Monday to Saturday, Sundays are 9:45am-6pm, so plenty of hours. you get paid hourly and commission if you make more in commission then you would hourly. Almost everyone works alone weekdays, weekends are busy money making days. You can not take off Holidays, you will get you schedule days before the next month begins and they can decline your requests due to low staff anytime.

    Cons

    Holiday weekends are the worse, 7:45am-9pm, there are never lunch breaks or breaks after your training is complete, you will be required to waive them. You will not be allowed to leave the store during your shift unless there is somebody with you(makes sense, but 3 of 5days you work alone) so don't forget to bring lunch and water. If your not a pushy seller they will send you to a slower store to become an aggressive seller or to let you go due to your low numbers. Inventory is always off, you will have issues with inventory, they use a universal key so after you close your store another person can come into your store without your knowledge. I hated that. They can decline your requests for any reason(Like for a graduation, wedding, anniversary ,it's tough) their favorite excuse : low staffed*. I got written up for missing work on a weekend due to my family member having a stroke. We had the store staffed, but I MISSED WORK. They don't care about work life balance and threaten you with firing you all the time in order to get your numbers up. 'I don't want to think about you looking for a job in this economy' It's probably the most toxic workplace I've worked at. They are so nice at first because they selling you the job before you sell their products.

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    1 person found this review helpful
  9. 4.0
    Former Employee, more than 3 years

    The MattressFirm

    Apr 10, 2017 - Anonymous Employee in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The biggest positive was the extensive amount of training made available year round. The second best thing about the company was that with its expansion across the nation, growth opportunities if you were willing to relocate were abundant.

    Cons

    I would say the only drawback was the long work hours. When you consistently put in 50 plus hours a week maintaining a work life balance is next to impossible.

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  10. 2.0
    Current Employee, more than 3 years

    Zero Work Life Balance

    Sep 27, 2017 - Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay is good as long as you're good at sales and in a decent position like a store manager.

    Cons

    Hours are awful. Literally no work life balance even when the company acts like they'll give it to you. You do get 2 days off a week SOMETIMES when it's not a holiday weekend, at which point you work about 45 hours in 4 days which is insanity. If you have kids or a family at all, take a different job as management will never listen to your advice and always think their way is best. No room for advancement either unless you want to relocate every 2 years to a random state.

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    15 people found this review helpful
  11. 2.0
    Current Employee, more than 5 years

    Pros

    Most of the time I've worked here I've liked my co-workers. Easy job. A lot of downtime. Opportunity to make decent money.

    Cons

    Company doesn't care about salespeople. Don't value seasoned salespeople enough. High turn over. Management is fake. They constantly change sales process, and want you to sell like a robot. No work life balance which is ok for short term but definitely not a place to stay long term. They constantly require you go to meetings on Saturdays which extend our already long hours. Also require you to go to workshops and trainings on your day off! Corporate is opening up new stores a block away from existing stores. It isn't gaining new clientele just taking away from your other stores and salespeople. This company is more worried about growing rapidly and buying out companies and adding new stores, they can't keep existing stores in good shape, and don't put enough resources into making sure employees are happy and operations of existing stores are going smoothly. They are about quantity not quality in every aspect. The problems with company start from the top, but salespeople take blame.

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    5 people found this review helpful
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