Mattress Warehouse Reviews | Glassdoor

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Mattress Warehouse Reviews

Updated January 29, 2018
62 reviews

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3.6
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John Ahern
40 Ratings

62 Employee Reviews

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Pros
  • Family owned company that treats it's employees as important parts of the team (in 4 reviews)

  • Positive work environment and great benefits (in 4 reviews)

Cons
  • Long hours, no register so if you don't have cash on you out of luck (in 15 reviews)

  • Absolutely no work life balance (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Sales Reprasentative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Fayetteville, NC
    Current Employee - Retail Sales Representative in Fayetteville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Warehouse full-time (More than a year)

    Pros

    Great hours, great training, and great experience gained with this company as far as retail goes. Great management teams, and employee services were easily accessable.

    Cons

    Not too many cons at all.


  2. ""A company who cares""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Rockville, MD
    Current Employee - District Manager in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Warehouse full-time (More than 3 years)

    Pros

    Great people at all levels of the company. It is like joining a family and everyone is supportive of each other and has a great time together

    Cons

    None- Everything is just great.

    Advice to Management

    As the company grows make sure that we keep the culture

  3. "Great Job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ex Employee in York, PA
    Current Employee - Ex Employee in York, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Warehouse full-time (More than a year)

    Pros

    Mattress Warehouse is a solid company to work for. They carry the best brands and they stand behind their products.

    Cons

    Long hours but you make more money.

    Advice to Management

    Listen a bit better.


  4. "Mattress Warehouse Sales/Mgmt associate in southern York county,Pa. (2 and a half years now)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Shrewsbury, PA
    Current Employee - Sales Associate in Shrewsbury, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Warehouse full-time (More than 10 years)

    Pros

    The mgmt staff treats u as an equal and are always available for support and advice.. the pricing is the best in the Industry with many spiff and bonus programs ..there's always room for advancement..as many other medium to large retailers are folding this company is going strong and growing in leaps and bounds.. a great place to work for the career minded

    Cons

    the hours can be a bit long but if u keep busy with studying the new product lines and financing features then time goes by pretty quickly

    Advice to Management

    keep up the good work


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Wilmington, DE
    Former Employee - Management in Wilmington, DE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mattress Warehouse full-time (More than 3 years)

    Pros

    There are none. Maybe the hope to get bonus.

    Cons

    Long hours, low pay. You can get commissioned only if you work in a high volume store. Terrible management at district level. I would not advise anyone to work here.

    Advice to Management

    Tell district managers to be more caring and not so uncaring and condescending.


  6. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Warehouse full-time

    Pros

    Mattress Warehouse has been nothing but a life changing experience. They provide you with a great training curriculum to develop into a true sales professional that includes a lot of role playing and example based training while at the same time providing you the support you need to develop your skill set to identify and help solve the customers needs. The pay plan is competitive and as soon as you begin training you can expect to earn a full salary by working your normal hours instead of the a reduced schedule. The company ensures that a family friendly culture is maintained with every new recruit and development is limitless as long as you desire and are willing to be developed.

    The company has a strong desire to ensure we find the right solution with no pressure to the customer and no pressure to the associate. Using the latest technology to find the right solution for the customer it truly makes the customer experience a tremendous difference.

    The lifestyle in this company is absolutely a family based lifestyle your support team care about you as a person and they work hard to ensure you are developing to make more money so you can have a better lifestyle..

    Cons

    Retail hours and being a mattress store the amount of traffic is not very high so you have a lot of time between customers on weekends when you are alone as weekdays are single coverage.


  7. "Great opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Wake Forest, NC
    Current Employee - Store Manager in Wake Forest, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Warehouse full-time (More than 5 years)

    Pros

    Good performance is rewarded both financially and with advancement opportunity. The leadership from the top to bottom is dedicated to keeping good employees. The pay is better than the retail average and many opportunities exist for increasing income.

    Cons

    It is retail, so retail working hours are expected.

    Advice to Management

    Keep doing what you’re doing!

  8. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Paterson, NJ
    Former Employee - Manager in Paterson, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mattress Warehouse full-time (Less than a year)

    Pros

    getting to weed outside or washing the windows great pay $11.00 a hour, dont belive the good reviews they are made up

    Cons

    no payed holidays, work from 930 am to 9 pm add your drive and you are working 13 hours a day by yourself, bonus starts when you pay off your 600 a week, no fridge or anything for you, the other reviews are made up

    Advice to Management

    better pay hours, but they dont hear


  9. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Person in Greensboro, NC
    Current Employee - Sales Person in Greensboro, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mattress Warehouse full-time (More than a year)

    Pros

    I make a decent base pay. I have also made bank several times on the bonus plan. My manager and the district managers are pretty cool. They talk to you like an person. The place is more like a bunch of friends or family then a job.

    Cons

    Working weekends and holidays but that is every retail job I've had. I guess you have to be there when the customers are.


  10. "No life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I worked at Mattress Warehouse full-time (More than a year)

    Pros

    helping customers, working with some employees and commission can be good when the customers comes

    Cons

    long hours, no raises, no advance opportunities,

    Advice to Management

    the owner Jon should treat his employees better by learning from his brother Dave on how to treat people with respect and equal.


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