Mattress Warehouse Reviews | Glassdoor

Mattress Warehouse Reviews

Updated October 10, 2018
72 reviews

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3.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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John Ahern
45 Ratings

72 Employee Reviews

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Pros
  • "Positive work environment and great benefits" (in 5 reviews)

  • "Family owned company that treats it's employees as important parts of the team" (in 4 reviews)

Cons
  • "Long hours but you make more money" (in 16 reviews)

  • "Absolutely no work life balance" (in 3 reviews)

More Pros and Cons

  1. "Best company that I've worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Durham, NC
    Current Employee - Store Manager in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Warehouse full-time (Less than a year)

    Pros

    The DM and RM always has his employees best interest at heart. They are also very understanding about family. Best bosses ever

    Cons

    The hours are really long but the job is well worth it. That's all the cons I have but they said I have to have 20 words

    Advice to Management

    Dont change a thing about how y'all manage

    Mattress Warehouse Response

    Aug 23, 2018 – Marketing Manager

    Thank you for being part of the Mattress Warehouse team. We are pleased to hear that your Management team is working well to make sure everyone's needs are met. We appreciate your feedback.


  2. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mattress Warehouse full-time

    Pros

    Rewarding if you are in a good location

    Cons

    Poor delivery service. This has resulted in multiple cancellations and poor morale as sales people loose commissions and have to entertain bad reviews.

    Advice to Management

    Need to fix delivery issues immediately. Higher pay will also help in retention.

    Mattress Warehouse Response

    Oct 11, 2018 – Marketing Manager

    As a family owned business, we value employee feedback and strive to make changes where/when possible to better understand the needs of our staff. Your feedback is appreciated and we thank you for... More

  3. Helpful (1)

    "Lots of growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Short Pump, VA
    Current Employee - Sales Manager in Short Pump, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Warehouse full-time (Less than a year)

    Pros

    Unlimited earning potential, lots of room for growth, as company is expanding, good management.

    Cons

    Lots of hours, especially on holidays. Company is a bit behind the times in terms of technology, occasional supply issues

    Advice to Management

    Shore up what you have, digitize sales books and sales tags, allow sales staff to see stock anywhere so that they can find what a customer needs without having to call stores and interrupt sales.

    Mattress Warehouse Response

    Oct 11, 2018 – Marketing Manager

    Thank you for your feedback. As a family owned business, we value employee feedback and strive to make changes where/when possible to better understand the needs of our staff. We will send your... More


  4. "Stock person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mattress Warehouse part-time

    Pros

    Managers were flexible with hours, great for a high school kid

    Cons

    Lack of oversight, training or development oppurtunity for part time

    Mattress Warehouse Response

    Oct 11, 2018 – Marketing Manager

    Thank you for sharing your experience. At Mattress Warehouse we value employee feedback as an opportunity to improve our culture and processes. Thank you for being a part of the Mattress Warehouse... More


  5. "Good company to work for. Depending on the position can be alot of hours but reasonable work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mattress Warehouse part-time

    Pros

    Relaxed atmosphere except warehouse work

    Cons

    Long hours for sales reps

    Mattress Warehouse Response

    Aug 23, 2018 – Marketing Manager

    Thank you for your feedback. As a family owned business, we value employee feedback and strive to make changes where/when possible to better understand the needs of our staff. We wish you well in... More


  6. "You Do Everything"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    Great opportunity to prove yourself. Sink or Swim!

    Cons

    You Must be able to Do it All !

    Mattress Warehouse Response

    Aug 23, 2018 – Marketing Manager

    Thank you for sharing your experience. At Mattress Warehouse we value employee feedback as an opportunity to improve our culture and processes. We wish you the best in your future endeavors.


  7. "Okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mattress Warehouse full-time

    Pros

    There is a lot of down time when there is no customers. So if you are a student this a good part time job

    Cons

    Not a place to work if you have a family or life. You work 11 hour days and its normally you and other person working with you. If you end up by yourself good luck trying to go get and eat a lunch or dinner.

  8. "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Washington, DC
    Former Employee - Inside Sales Representative in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mattress Warehouse full-time (More than 5 years)

    Pros

    Some units, some people can make a 6 fig. income

    Cons

    Company changed from what it was; honest, highly trained professionals, customer oriented to sales at all cost. Profits went up and compensation went down.

    Advice to Management

    Return to being customer focused - solve problem and offer better products


  9. "Store Manager/Sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Mattress Warehouse full-time

    Pros

    Great mattress selection to sell

    Cons

    Some days are extremely long, low traffic.


  10. "sales rep"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at Mattress Warehouse full-time

    Pros

    the work environment is very challenging

    Cons

    long hours and you do not see more customers walk in

    Advice to Management

    more staff


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