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Maurices

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Maurices Employee Reviews about "credit card"

Updated Jan 12, 2021

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Found 136 of over 1,392 reviews

3.9
71%
Recommend to a Friend
92%
Approve of CEO
Maurices President George Goldfarb (no image)
George Goldfarb
408 Ratings
Pros
  • "Great discount, hands on customer service training(in 140 reviews)

  • "40% discount flexibility long lasting friendships(in 93 reviews)

  • Cons
  • "Pushed to sale the store credit card and didn't work with scheduling my hours with my classes(in 136 reviews)

  • "Upper management was not organized well(in 53 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Maurices and is not affected by filters.

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    Reviews about "credit card"

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    1. 5.0
      Current Employee

      Amazing company to work for and grow with

      Oct 20, 2019 - Store Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Growth opportunities with supporting resources to get you anywhere. Pay is good when you work hard and show worth.

      Cons

      Work life balance, termination process for bad employees, credit card forcing

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    2. 3.0
      Current Employee, more than 1 year

      Good company, toxic people

      Jan 12, 2021 - First Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      2 weeks vacation, good pay

      Cons

      Toxic environment, too much drama, talks about caring for customer but only cares about getting credit cards

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      1 person found this review helpful
    3. 3.0
      Former Employee

      It was a job

      Nov 18, 2020 - Stylist in Valparaiso, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee discount was awesome, flexible schedule

      Cons

      They are aggressive pushing credit card sales

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    4. 4.0
      Former Employee, less than 1 year

      Good place to work if you like styling people!

      Sep 9, 2020 - Sales Associate in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good clothes, fun coworkers, had an awesome helping customers pick out outfits for special events.

      Cons

      Pushed to sale the store credit card and didn't work with scheduling my hours with my classes.

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    5. 2.0
      Former Employee, more than 1 year

      Drama drama drama

      Aug 29, 2020 - Sales Associate in Dixon, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      *Discount *flexible hours *extra discounts at certain times in the year *get paid to try on clothes

      Cons

      Where do I start. So much drama. It’s all about who you’re friends with to be moved up in positions. Catty, employees talking bad about one another with no discipline from store leads. Friendships mean more then who actual works hard. If you bring up issues to management and it involves a coworker who is their friend you will be called a liar. Promises are made for moving up in roles but will be given to someone else. Management hires friends instead of giving people equal chances. EXTREMELY pushy with credit cards. It’s the main focus. No rewards for anyone not in a management role when sales goals are met. Lack of organization in management positions. “Coaching” is constant “constructive criticism” that’s the terms they use. No positive building up only point out when you don’t bring up the credit card to everyone the second a customer walks through the door.

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    6. 2.0
      Current Employee, more than 3 years

      Okay job for a little town

      Feb 27, 2020 - First Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      working with customers, fun when working with the right people.

      Cons

      Bad work-life balance. Telling us we need to look like a walking mannequins . Pushing the credit card in a small town. Greedy upper management when setting goals. The overuse of social media on personal accounts. Store leader being in a bad mood because of work stress and personal.

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    7. 4.0
      Former Employee, more than 1 year

      Great place

      Jan 10, 2020 - Assistant Manager in Dalton, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hours, Discount, Environment, Friendship, Company goals

      Cons

      Pushy for Credit Cards Some Problems with stock Pushy goals Not enough incentive Nothing else

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    8. 4.0
      Former Employee, more than 1 year

      Fun but can be tough

      Jan 2, 2020 - Assistant Manager in Kalamazoo, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      employee discount, work with people you would probably be friends with outside of work, your job is basically being a personal shopper, if you like organizing and cleaning and decorating- you'll like the store resets, easy chores and to do lists, customers tended to be older women which was easier to work with for me personally but they also tend to have more disposable income, store hours made it easy to have a personal life outside of work, had potential to have a great sense of community among your team depending on what store you're at, would constantly be gifted as a team whether it was treats/goodies or free clothing.

      Cons

      meeting sales goals is hard if your store is in an area that isn't considered wealthy, hard to sell $22 tank tops to people who don't even want to spend that much on jeans, they push credit card sign ups obsessively, if you don't tend to drink the kool-aid with a company this might not be the place for you, company culture can come off somewhat cliquey, it's your fault for not building a sale even when most people just come in to look and kill time, every single customer is considered a sale, tends to get expensive for employees to keep up with current styles when you are constantly told by your superiors to buy new clothes when new items are introduced, your personal appearance is constantly critiqued by your management, must be pretty and put together at all times otherwise nobody will want you to dress them, part time sales associates will usually only get 10-15 hours, turn over is outrageous for that reason, they tend to promote outside of the company.

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      2 people found this review helpful
    9. 3.0
      Current Employee, more than 5 years

      Fun environment, poor management

      Dec 2, 2019 - Store Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The teams inside the stores are friendly and inviting. The training is very thorough and well thought through. The discount is really nice. The resources and materials given are usually very helpful when learning or teaching.

      Cons

      They push being genuine, but also push credit cards. It's harder to be genuine when asking every person if they want a card while saying hello. Recently social has been enforced as a must do for management. The leaders above Store Leader positions are lacking empathy and overall leadership skills. They have lost their touch on being a store leader and micromanage each associate. They bully and manipulate you to always make them correct. There is always clear favoritism and never receptiveness to feedback.

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    10. 4.0
      Former Employee, more than 3 years

      First Assistant Manager

      Nov 8, 2019 - First Assistant Manager in Lakewood, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - 40% off discount (you can use rewards now too) - fun environment with the right team and client base - playing dress up with customers - bonuses for stores that meet and exceed their goals each month and year - Incentives and staff/company contests to win a little snack money or goodie bags - pay was a little higher than competitors

      Cons

      - Sales expectations...I started at a store that was closed for several months from a natural disaster. When we opened before the holidays, the client base forgot we were there, and sales were half our goal. We always felt defeated because we could never hit our credit card and sales goals with a new team, low traffic, and a seasonal team. Over the next year, our goals fluctuated a lot from insanely low to ridiculously high. They changed the goal structure in the last 6 or so months I was there, but there were still some days we were expected to increase from the year before by 50% - Commission-based atmosphere without the commission. You’re compared to your teammates based on how the store performed while you were clocked in. If you worked all mornings when traffic was slow, your numbers were low. If you had one shift a weekend, your numbers were high. No compensation to the highest performing employees. - Moving up is easy if you show you can do your job well, but you’re kind of stuck at assistant manager position if Maurices doesn’t permeate through your cell membranes. If you don’t buy in to any aspect of the company, if you don’t post on social media, and if you don’t want it to be your entire life, you’re not going to become a store manager. - Outdated training. They could have changed it from the last time I trained someone, but the training was years old and used techniques and terminology that the people who trained me 3 years ago said they didn’t use anymore. - Merchandising. Almost none of the stores fully finished their floorset changes on time, always had issues with back stock and getting out new products while completing sale changes and focusing on the customer. - You’ll probably work alone in the store for up to 4-5 hours as a manager because of strict payroll.

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      2 people found this review helpful
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