Max & Erma's Restaurants Reviews | Glassdoor

Max & Erma's Restaurants Reviews

Updated June 23, 2017
95 reviews

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3.0
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Robert Forbes
21 Ratings

95 Employee Reviews

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Pros
  • All in all, it's a fun place to work (in 4 reviews)

  • Good people work for the company (in 4 reviews)

Cons
  • I would expect to see all M&E be pizza places within the next year (in 3 reviews)

  • Had too many servers on so no one made any money (in 3 reviews)

More Pros and Cons

  1. "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Pittsburgh, PA
    Current Employee - General Manager in Pittsburgh, PA

    I have been working at Max & Erma's Restaurants full-time (More than 5 years)

    Pros

    Paid time off. Good people work for the company. Corporate team members are awesome.

    Cons

    no quality of life. Long hours. Our budgets do not allow us to properly run a shift....I sometimes feel like an hourly employee in a position because we are trying to hit a super aggressive labor budget.


  2. "Not the greatest job but it paid well for a starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Cleveland, OH
    Former Employee - Host in Cleveland, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Max & Erma's Restaurants (More than a year)

    Pros

    Pretty easy and not too stressful, once you learn the system it's pretty straight forward. Good people which makes it not too bad

    Cons

    You get blamed for things you can't control and sometimes customers just yell at you to get a free meal

    Advice to Management

    Not to bad but they don't work with you too much for when you need time off

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Columbus, OH
    Current Employee - Server in Columbus, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Max & Erma's Restaurants part-time (Less than a year)

    Pros

    Down to Earth Customers, Great menu

    Cons

    Employees, and Management. Location is pretty secluded

    Advice to Management

    Be more professional


  4. "Positive Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Perrysburg, OH
    Current Employee - Server in Perrysburg, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Max & Erma's Restaurants part-time (More than a year)

    Pros

    Everyone is very friendly and ready to work

    Cons

    Guaranteed money on weekends but during the week it can be questionable


  5. "Work load"

    StarStarStarStarStar
    Former Employee - Line Cook in Pickerington, OH
    Former Employee - Line Cook in Pickerington, OH

    I worked at Max & Erma's Restaurants (Less than a year)

    Pros

    Amazing staff. Bery friendly and open and welcoming. Training was awesome as well

    Cons

    Worked to many hours. Anywhere from 50-70 a week


  6. "Was OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Crestview Hills, KY
    Former Employee - Server in Crestview Hills, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Max & Erma's Restaurants part-time (Less than a year)

    Pros

    They staggered the start for servers. So not everybody started at 4, so you didnt have to wait around for hours waiting on a table. I worked a full-time job plus this and cam in at 5:30 so that worked out great. Other than that, I enjoyed my co-workers was fun

    Cons

    The money was not that great. Espicially y on lunch shifts sometimes you would not make even $10.00. Had too many servers on so no one made any money. Management was OK. But the regulars mangers were pretty great to work with

    Advice to Management

    CAre if your servers make money. That is why the turnover is so high


  7. "its a job but there are better places to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Columbus, OH
    Current Employee - Line Cook in Columbus, OH
    Neutral Outlook
    No opinion of CEO

    I have been working at Max & Erma's Restaurants full-time

    Pros

    friendly staff most of the time. alot of in house promotions

    Cons

    managment can treat employees poorly without anything being done about it, management always freaking out about labor there for not scheduling enough people during shifts to make the shift go by smoothly very stressful environment to work in

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carrollton, OH
    Former Employee - Anonymous Employee in Carrollton, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Max & Erma's Restaurants full-time (More than 10 years)

    Pros

    Manager training program is thorough. You get out what you put in to it. Long term managers who have a lot of knowledge to share

    Cons

    Company closed down several stores. Not sure if they have a future. Higher ups in stores very little to know what is really going on or to give advise or teach

    Advice to Management

    Upper management needs to visit stores more often to be aware of what is happening. Some store managers can treat staff horribly yet nothing is done.


  9. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Huntingdon, PA
    Former Employee - Server in Huntingdon, PA

    I worked at Max & Erma's Restaurants (More than a year)

    Pros

    Management was usually great about dealing with unruly customers

    Cons

    I guess at one point it was busy, but not so much anymore.


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Server in Monroeville, PA
    Current Employee - Server in Monroeville, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Max & Erma's Restaurants part-time (More than 5 years)

    Pros

    Generally treat employees with respect, care about employees making money, take requests off into consideration

    Cons

    Hours are long and gruesome as one would expect with any restaurant job, but better scheduling could alleviate some of these issues, bad hours, sometimes play favorites

    Advice to Management

    Scheduling needs to become more of a priority. Often they only look hard at the schedule if someone is in danger of overtime, but better scheduling could make the job better for everyone.


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