Maxim Healthcare Services Reviews

Pros

Work your own book of business No micromanagement Create your own flow Managers provide guidance when needed

Cons

Can be a bit loud when everyone’s on the phones in the cubicles.

Pros

- nice office views - people are young and the recruiters get along well

Cons

Let me just spare you the trouble. If you're someone coming out of college or you're interested in being a recruiter... simply don't... go look for something that will bring you personable, life-rewarding skills. Let me just talk about a few key takeaways for WHY I think YOU can do better than working at this location. If management tries to convince you that you can earn 100k in your first year, ask them what percentage of employees actually achieve that. The truth is, it's incredibly difficult and the job market is tough. During my year and a half at that company, only 2 recruiters were making that amount. With any sales job, they'll say this to hook you into joining their team. Moving on, the Director, I found to be very egotistical and rehearsed in his communication. It's frustrating that he takes any feedback in a negative way, making it difficult to engage with him. However, I must say that most of the management team, except for three individuals, are caring and empathetic toward their employees. It's disappointing to see such a toxic culture stem from one person being a major contributor. Some managers aren't helpful or fair. For example, one talks about her personal life in private meetings instead of focusing on team matters. Another manager overloads their subordinates with work, causing two recruiters to quit abruptly. Finally, there's a manager who dismisses your concerns when you seek advice or try to share your feelings. Our incentives were taken away or replaced with made-up rules ALL the time. It's heavily focused on meeting your numbers but what management didn't realize is we couldn't do our job if they weren't going out of THEIR way to seek new business in order for us to find candidates to work with new clients. There were so many people who were burnt out, so many people just couldn't do it anymore, I was one of those people, I was finally seeing results in my commission checks but what good does money do if I walk into my job hating my life every day? There's so much more to share about how we constantly got screwed over and perhaps these things seem small to you but trust me it's not. in the span of 6 weeks, 7 recruiters quit. Having a high turnover IS NOT a good thing. People were burnt out and upset about how things were run before I even started and management knew this but did nothing about it, they believed that bringing in a new set of people it would improve/or make all the past problems go away.

Pros

The people at Maxim, from the very top level down, have a great outlook on supporting staff members. People are supportive and kind and a lot of fun to work with. I look forward everyday to seeing my coworkers both inside and outside of work. I started as a recruiter and moved into a management role and at every moment they drill into us that we work in a people business and the people are what makes us great.opportunities for advancement are endless as the company largely only promotes from within.

Cons

The business of healthcare staffing has its ups and downs, it is difficult to deal with the roller coaster ride sometimes but that is just the nature of the industry.

Pros

Office culture is important, my office in particular was pretty great to work in, people were friendly and inclusive overall. Managers are expected to invest in their team's development; some managers are better than others about this, but at a minimum are expected to do weekly development meetings. Good amount of promotional opportunities, although these are most beneficial if you can move.

Cons

Commission structure is eat-what-you-kill, you make commission on the hours your candidates work. It's a fair system, but the percentage is very small - this is a new commission plan and I'm optimistic that they will increase the percentages to make this more rewarding. As a recruiter, you rely heavily on your field support team, depending on who is on your team this can be a pro or a con but I find it frustrating that there are things I *cannot* do, like initiate background checks etc esp for high priority candidates that I'd like to manage exclusively myself.

Pros

Worked with a good team of Recruiters/Coordinators

Cons

Company is very old school and does not invest in software/systems to enable us to do better do our jobs - they still use Skype in 2023...

Pros

You can choose your own hours and are not forced to work with any certain patients. 1:1 CARE WITH YOUR PATIENT. It is a nice change of pace From the nursing home and/or hospital where you're swamped with many patients and must tend so many needs you didn't get to actually really know your clients. With home health care, you GET TO KNOW YOUR PATIENTS & THEIR FAMILIES very well & Provide top notch nurturing nursing care! Including Assisting your patients to be able to be OUT in the community and/or go to school , which assisted in providing for their social needs also, along with all of the medical aspect!

Cons

NO BENIFITS, AT all, None, zip , Nada! Management was often Completely completely replace with all new management and my early years there.

Pros

This job was strange because I really enjoyed my coworkers and the overall office, but really disliked the actual job and company values.

Cons

The client coordinator role is entry level but honestly in charge of A LOT and incredibly crucial to the daily functions of the office. Essentially each client coordinator is in charge of x amount of patients, and they oversee their schedules and try and find nurses to fill any open shifts and communicate with families/customer service. Most client coordinators are over 30+ patients and 2500+ hours weekly. It’s a lot. On top of this they handle most customer service and direct contact with families. What makes the job so challenging is that you will have difficult families + cases with little to no staff for weeks or months. They are constantly admitting new patients even if others don’t have staff. They push to staff patients who have the best insurance that makes the most money. Everyday is calling nurses and begging them to work more days or with patients they don’t like and telling families when nurses call out/they have no staff. There’s also nothing done when nurses call out so some of them call out frequently. The job is definitely a numbers game when there are real peoples being affected. It’s really draining. Also for a healthcare company the benefits aren’t good. For nurses and external staff the benefits are practically zero, but for internal staff the insurance is useless. They also require everyone to work on call and you get paid $13 week for outside phone use.

Pros

Great company that rewards when you perform. Really care about individuals.

Cons

This is a sales driven roll that is effected by what is happening in healthcare. During the pandemic, there was so much opportunity and now that there is no longer a pandemic, there business is extremely slow. Very difficult when not making high commissions as living on 45K a year is not realistic.

Pros

The pay isn’t horrible if you push and advocate for yourself.

Cons

The communication between people at the office is almost nonexistent so pay gets messed up, time off/on gets messed up, ect. There is no weekend shift differential, holiday pay is only $3 more an hour, overtime is capped at 8 hours.

Pros

Paid weekly, OT, benefits, PTO

Cons

Office doesn’t work hard enough to find staffing for patients. They will literally wait until the day or even 15 min before to find a nurse to cover a shift when they were already aware a week or more that they didn’t have coverage. This can also be a problem when you are at work and have no one to relieve you. When covering a shift always request a meet and greet with patient, family, and a nurse that has worked with patient. You’d be surprised at the condition of people’s home and how unsafe some places are . Again, this is not the agency’s fault but could potentially cause an uncomfortable situation. They will not give you any warning of family dynamics, condition of home, etc. when they ask you to work.