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Maximus Reviews

Updated Sep 26, 2023

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Found 2,079 of over 5K reviews
59% Recommend to a Friend
68% Approve of CEO

Found 2,395 of over 5K reviews

Recommend to a Friend
Approve of CEO
Maximus President, CEO Bruce Caswell (no image)
Bruce Caswell
526 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "The pay is good and that's about it but this system request 20 words.(in 394 reviews)
  • "Good benefits and perks.(in 215 reviews)
  • "Still some great people that work there but most of the good ones left when Maximus bought the company.(in 186 reviews)
  • "Coworkers were great(in 61 reviews)
  • "Retention rate and High turn around with poor management(in 294 reviews)
  • "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product.(in 138 reviews)
  • "Poor training and organising schedule(in 132 reviews)
  • "Completely disorganized and managers are micro(in 79 reviews)
  • "The training programs are great but because upper management is always changing it doesn't make you feel like excelling is the smart thing to do.(in 63 reviews)

Ratings by Demographics

This rating reflects the overall rating of Maximus and is not affected by filters.

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    1. 5.0
      Sep 25, 2023
      Customer Service Representative (CSR)
      Former Employee, more than 1 year
      Brownsville, TX
      CEO Approval
      Business Outlook


      great work-life balance, very rewarding and allows growth in projects or in call center roles


      Re-applied after resigning a year ago and I never got a rejection letter, or anything like that.

      1. 4.0
        Sep 15, 2023
        Current Employee, less than 1 year
        Greenville, SC
        CEO Approval
        Business Outlook


        Continuous work, very hands on with assisting and making sure you have that inclusive environment. They offer 100% remote work and unlimited time off.


        Depending on the position pay could be kinda low, but in my opinion its worth the pay cut for the remote and unlimited PTO. Your experience is 100% determined by your supervisor. You could get a laid back manager or a micro manager. Having a micro manager in a remote setting can be just as bad as being on site.

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      Viewing 1 - 10 of 2,395 Reviews

      Maximus Reviews FAQs

      Maximus has an overall rating of 3.4 out of 5, based on over 4,698 reviews left anonymously by employees. 59% of employees would recommend working at Maximus to a friend and 55% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has been stable over the past 12 months.

      59% of Maximus employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Maximus 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Maximus to be coworkers, compensation, benefits and the cons to be culture, career development, management.

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      1 Comment


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      1 Comment

      Glassdoor has 4,698 Maximus reviews submitted anonymously by Maximus employees. Read employee reviews and ratings on Glassdoor to decide if Maximus is right for you.