Mazda North American Operations Reviews | Glassdoor

Mazda North American Operations Reviews

Updated October 5, 2017
74 reviews

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3.7
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Jim O'Sullivan
43 Ratings

74 Employee Reviews

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  1. Helpful (1)

    "Mazda is at a cross roads with the old thinking and new speaking"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Irvine, CA
    Former Employee - Marketing Manager in Irvine, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If its located close to where you live, you want to drive a mazda or just want some experience in the car business Mazda is for you.

    Cons

    The management of the company is all hat and no horse. The CMO can talk a good game but excels at politics. Its a bit of a snake den so be open eyed and watch anyone one who has worked there for more than 5 years.

    Advice to Management

    You talk a good game but don't really execute the plan. You have a couple of rouge team members who need to go back to military school and learn leadership.


  2. Helpful (1)

    "No direction"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Mazda North American Operations full-time

    Pros

    Winter shut down for a week.
    Vehicle allowance includes lease of vehicle, registration and maintenance.
    Weekends off.

    Cons

    No offense to the janitors but they can do a better job than many of the managers and executives at Mazda.
    Horrible HR department > does not promote employee development opportunities.
    Everyone is about covering their own behinds, you can't trust anyone here.

    Advice to Management

    Use your head and grow some.

  3. Helpful (1)

    "Mazda North American Operations (MNAO) continues its financial slide with just under $1 billion in losses in two years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive in Irvine, CA
    Former Employee - Executive in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mazda North American Operations full-time (More than 10 years)

    Pros

    Irvine has very nice weather.

    Cons

    MNAO's senior management has struggled for 10 years to manage this US operation.

    Advice to Management

    Mazda Motor Corporation (MC) needs to better understand the US operation and put a team in place with the experience required. MNAO has lost senior managers to Honda, Hyundai, Jaguar, and Toyota all of which were experienced enough to run the company. MNAO has relinquished responsibility for Mazda Canada and is selling its headquarters property in Irvine, CA and plans to lease a building in Costa Mesa, CA near its advertising agency. This should hopefully lower its continuing losses in 2013.


  4. Helpful (2)

    "you are on your own"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mazda North American Operations full-time (Less than a year)

    Pros

    Ok pay. kind looks from everyone!

    Cons

    very little training. Everybody out for themselves. No room to grow.

    Advice to Management

    Manage the company like Jack Welch did with GE. The Management structure is old. It is a feet wide and a mile high. You are at the bottom and the guy making decisions at the top never hears your input. Like GE, the management structure should be a mile wide and a foot high.


  5. Helpful (1)

    "Sales Management should be replaced; they don't have a clue."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mazda North American Operations full-time (Less than a year)

    Pros

    Company Car and demo policy.

    Cons

    Mid-Management.
    Sycophantic behaviors are rewarded.
    Treatment of employees is not uniform.
    Product lines cannibalize each other.

    Advice to Management

    Reorganization of sales management in the Western Region needs to be considered. The managers achieve objectives purely by luck. Who can't sell a car in Southern California?


  6. Helpful (4)

    "CYA Environment at Corporate Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Irvine, CA
    Former Employee - Specialist in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mazda North American Operations full-time (More than 10 years)

    Pros

    Lease car and other benefits. Oh, and, Irvine is nice.

    Cons

    Not a team environment. Lots of CYA and being thrown under the bus. Company works good workers to death while loafers just listen to iPods or wander around chatting most of the day. Workloads not evenly distributed. Cubicle inhabitants very inconsiderate of others (loud chatting, joking around, smelly foods, too-loud music at workstation, etc.). Company has way too many managers and a very stale senior management team that needs to be cycled out. Company's monthly sales goals often missed, so morale is low. Several smaller departments have too few positions to allow for adequate growth opportunities. Serious, valuable training programs don't exist: you're really on your own. Antiquated computer database/system (green screens on mainframe). Building is showing its age inside and out, plus the A/C hardly works in the summer. Budgets are very tight and departments are frequently asked to cut expenses during fiscal year and/or work with vendors to lower their costs (profits), even after contracts have been fully executed. Company's long-term goals and vision are weak with no realistic plans to achieve them.

    Advice to Management

    Directors and above really need to find out how middle managers are conducting their business internally. Many can come across as funny or charming, can spin a good tale, and can be convincing, but you need to dig in and learn for yourselves what's really happening. Look for bullying tactics, discrimination, and favoritism. Hitting monthly departmental objectives doesn't always mean the department is actually healthy.


  7. Helpful (6)

    "Great company to work for... if you worked at Ford Motor Company”"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Staff in Bridgewater, NJ
    Current Employee - Professional Staff in Bridgewater, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Mazda North American Operations full-time (More than 3 years)

    Pros

    Good cars. Decent work/life balance. They pay below average but it's better than finding a new job.

    Cons

    I have never worked for a company as dysfunctional as this one. Regardless of what you may hear from the corporate officers, this company is firmly rooted in Ford from the 1970s. Day-to-day operations are sloppy and unprofessional. Improvements are nearly impossible because there is so much political infighting.

    Advice to Management

    The guy at the top making decisions never hears your input.

  8. Helpful (3)

    "Quality Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Current General Manager in Flat Rock, MI
    Former Employee - Current General Manager in Flat Rock, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Average pay, medical benefits, vehicle allowance

    Cons

    Old ideas from managers, you train new manager then they tell you how to do it, and their background is in business or basket weaving. How are they qualified to manage experienced engineers?

    Advice to Management

    Look at what you need from employees as far as quality. New Mazda6 had to correct stupid mistakes that occur at each new vehicle version (wind noise, fit - finish, engine power, etc). Dust off your employee records and get people back that know how to get things done rather than keeping dead weights.


  9. Helpful (4)

    "Inside of Company Should Look Like Customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Service & Parts Manager in Algonquin, IL
    Former Employee - District Service & Parts Manager in Algonquin, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mazda North American Operations (More than a year)

    Pros

    Very few positives. Good medical benefits.

    Cons

    Lack of diversity. Unfriendly employees. No upward mobility. No defined career track for employees. Management not open to change.

    Advice to Management

    The employees of an organization, should look like the customers the want to target. Many of the meetings felt like a Klan Rally.


  10. "Horrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, NJ
    Former Employee - Anonymous Employee in Wayne, NJ
    Doesn't Recommend
    Neutral Outlook

    I worked at Mazda North American Operations full-time (Less than a year)

    Pros

    employees are nice to each other, develop great friends, close to highways and shopping

    Cons

    Management is terrible, new employees every month, to much sexual harassment


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