Mazda North American Operations Reviews | Glassdoor

Mazda North American Operations Reviews

Updated October 5, 2017
74 reviews

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3.7
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Jim O'Sullivan
43 Ratings

74 Employee Reviews

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  1. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mazda North American Operations full-time

    Pros

    Been with Mazda for over 3 years and it is a great place to work, good benefits, work/life balance and great products.

    Cons

    Management could be a little stronger.


  2. "Regional Operations Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mazda North American Operations (Less than a year)

    Pros

    Perks of having a nice car.

    Cons

    Traveling is required 80% of time.

  3. "Great company, frequent reorgs. create opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mazda North American Operations full-time

    Pros

    Great company, great team environment, outstanding product. This company allows you the flexibility to be creative. Being that's it's a relatively small company here in the US if you do great work you will be noticed, the flip side to that is if you do bad work you'll be noticed.

    Cons

    The frequent reorgs can be unnerving but if you're a good employee you'll get through it. If you're looking for a corporate job where you can just show up and collect a paycheck this company is not for you.

    Advice to Management

    We have the best product in the business that no one knows about, we need better marketing.


  4. "District Customer Support Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mazda North American Operations full-time (More than 10 years)

    Pros

    Great benefits. Outstanding products.

    Cons

    HR can be out of control. Saw many people fired over insignificant "offenses".
    Some management is great. Some are egomaniacs. Depends on where you are

    Advice to Management

    Management should appreciate employees skill sets and dedication more. Periodic lay-offs appear to favor younger employees.


  5. "ok company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mazda North American Operations (Less than a year)

    Pros

    No real hard work to do.

    Cons

    bad for the initial carrier development

    Advice to Management

    no real comments to management


  6. Helpful (1)

    "Fun Company to Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mazda North American Operations full-time (More than a year)

    Pros

    Niche Company
    High Energy
    Awesome Cars!
    Flex time in the summer

    Cons

    Old School Management
    Women not seen as equals by Japanese corporate visitors

    Advice to Management

    The automotive industry is still an old school white man's club. Bring in some diversity!


  7. Helpful (2)

    "Good company with no lack of direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Irvine, CA
    Former Employee - Analyst in Irvine, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mazda North American Operations full-time (More than 3 years)

    Pros

    While working at Mazda, I came across many great coworkers. The products are great. The work-life balance is ideal and the benefits are top notch. The lease allowance is a nice perk, too.

    Cons

    The company seems to lack a clear direction. It is harder to gain experience in different areas of the company as there is very little rotation. As a result, it is also difficult to get a promotion. It is very easy to become mediocre and simply go to work just to collect a paycheck.

    Advice to Management

    Help hard-working individuals grow. Offer opportunities to rotate employees so they learn different areas of the business. Leverage each employees strengths with jobs where they can apply their skills and training.

  8. Helpful (2)

    "Don't plan on retiring with this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Los Angeles, CA
    Former Employee - Field Service Technician in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Mazda North American Operations full-time (More than 10 years)

    Pros

    Small company, opportunities for advancement for certain people are better than with a large company. The vehicles they sell are very good reliable well built transportation.

    Cons

    So many to list.
    The company is a wanna be manufacture, they produce nothing, they are really just a large nationwide dealership company they sell cars, parts (which they buy from Mazda Japan) and service to dealerships.
    They have a very weak dealer body. The company is suffering from years of dealer recruitment mistakes, basically if you had the money you get the dealer then most just run it in the ground and run customers away for years. Programs to improve their dealers mostly fall flat, these programs consume the field managers taking the focus away from improving customer satisfaction, sell the program ignore customers. This is one reason brand loyalty for Mazda vehicles is so bad.
     Reorg is a company policy every 4-5 years, employees live under the reality they may be next.
     Do not plan on retiring from this company they will reorg you or buy you out.
     On a positive note some of the buyouts can be pretty good if you get lucky.
    Management across the board is mostly weak because everyone lives in fear.
     Politics is a way of life.
    The technical department is basically the blind leading the blind if you have the gift of gab and can treat people badly no matter how wrong your ideas are you have a chance to get noticed.
     Hard work and dedication are not rewarded.

    Advice to Management

    Weed out all your bad dealerships then you can focus on customers and eliminate all the special programs you have field managers running in circles with trying to improve bad dealers, it does not work, it's a band-aid fix.
    Fix your technical department stop hiring ex Ford people who want to come in and run things like Ford it doesn't work Mazda is tiny compared to Ford, support your dealers on a more personal way and not the Ford way.
    Start rewarding hard work instead of loud mouths and stop with the reorgs ever few years.
    Finally decreased the Marketing departments power/influence to run the company.


  9. "Region Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mazda North American Operations full-time

    Pros

    Small office setting in a big corporation

    Cons

    Information doesn't always trickle down easily


  10. "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Quality product.

    Cons

    Overworked. No work life balance. Too many changes too fast.


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