McAlister's Reviews | Glassdoor

McAlister's Reviews

Updated July 22, 2017
315 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
McAlister's CEO Frank Paci
Frank Paci
85 Ratings

315 Employee Reviews

Sort: PopularRatingDate

Pros
  • Mostly work short shifts, good discount on food (in 9 reviews)

  • Really good food when you get comped (in 14 reviews)

Cons
  • Low pay is strife throughout the company within lower positions-- even within management in many cases (in 22 reviews)

  • You're not allowed to keep tips because apparently minimum wage is a good wage (in 21 reviews)

More Pros and Cons

  1. "Part-Time Temporary"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at McAlister's part-time

    Pros

    great for part-time work while scheduling around undergraduate coursework
    great for entry-level

    Cons

    pay wasn't awesome but this is the service industry and wasn't expecting to make millions while busing tables and taking orders part-time


  2. "The better the employee, the worse you are treated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PM/GM
    Former Employee - PM/GM
    Doesn't Recommend

    I worked at McAlister's full-time (More than a year)

    Pros

    Some benefits after working for one year

    Cons

    High turnover, little opportunity for advancement

    Advice to Management

    Value your good employees. HIRE FROM WITHIN. Pay your management better, especially the lower level (key holders, trainers, PM/GM). There is ZERO excuse to pay a keyholder/trainer/PMGM only $0.50-1.00 more than your worst employees.

  3. "Pay more, stop cutting labor!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Positive Outlook
    No opinion of CEO

    I have been working at McAlister's full-time

    Pros

    Good company, fast paced, room to grow.

    Cons

    Labor, labor, labor....BUT grow business and move fast....something has to give...

    Advice to Management

    You have to spend money to make money!


  4. "Server"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible hours for college students

    Cons

    Sundays are typically under staffed and customers are rude


  5. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in The Woodlands, TX
    Former Employee - General Manager in The Woodlands, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at McAlister's full-time (More than 5 years)

    Pros

    Great opportunity for advancement if you are willing to put in the hours

    Cons

    Manager hours are extensive 55 hours or more per week

    Advice to Management

    Be available when help is needed


  6. "Front of house"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Enid, OK
    Current Employee - Anonymous Employee in Enid, OK
    Recommends

    I have been working at McAlister's part-time (Less than a year)

    Pros

    This restaurant is staffed by a group of awesome people. There is no one here I don't get along with. The management team are hard working, good managers and good leaders.

    Cons

    The pay is meh, but it is food service. The atmosphere helps make it a bearable wage.


  7. "Front of the House Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at McAlister's part-time

    Pros

    -Nice people for the most part

    Cons

    -Very busy and short staffed
    -underpaid

  8. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at McAlister's part-time

    Pros

    Great place to work ing Highschool.

    Cons

    No one cares about you or your needs, but again it's a highschool job so its a job to get a paycheck.


  9. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prep Cook in Carlsbad, NM
    Former Employee - Prep Cook in Carlsbad, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McAlister's full-time (More than a year)

    Pros

    People are great & easy to communicate with, and gives u a chance to explore the interesting contents of a deli.

    Cons

    Hard to keep up if u have no experience in deli products. Sandwiches must be made intricate and exacly as expected.

    Advice to Management

    Not to much that needs improvement but all managers do need to meet on a similar page and communicate more


  10. "Not Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Cashier in Muncie, IN
    Former Employee - Server/Cashier in Muncie, IN

    I worked at McAlister's full-time

    Pros

    The co-workers were really good and it was easy to fall into a rhythm of assigned duties. The managers were all very kind people.

    Cons

    Same as all food service/customer service. They work you till you drop once you prove that you care about your work or are good at your job. Either be prepared to give it your all or choose to not engage and save yourself the trouble of being called to pick up every free shift available.


Showing 315 of 315 reviews
Reset Filters