McDonald's Reviews | Glassdoor

McDonald's Reviews

Updated February 17, 2019
21,295 reviews

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3.3
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Recommend to a friend
Approve of CEO
McDonald's President and Chief Executive Officer Steve Easterbrook
Steve Easterbrook
4,337 Ratings

Employee Reviews

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Pros
  • "It was a good first job in customer service and you learn a lot" (in 622 reviews)

  • "You Get To Meet New People Experience New Things Learn New Things And Build Your Learning And speed Skills" (in 324 reviews)

Cons
More Pros and Cons

  1. "McDonald's Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mcdonalds Crew Member
    Former Employee - Mcdonalds Crew Member
    Recommends

    I worked at McDonald's (More than a year)

    Pros

    Lots of room for improvement, awesome if everyone works together

    Cons

    Sometimes get bad workers, hard customers at times


  2. "Good starter company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Mount Vernon, NY
    Current Employee - Server in Mount Vernon, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McDonald's full-time (More than a year)

    Pros

    You can talk to your supervisors about problems faced

    Cons

    The costumers are a challenge

    Advice to Management

    Continue leasing from the front

  3. "Fairly easy work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Rowlett, TX
    Former Employee - Team Member in Rowlett, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at McDonald's part-time (Less than a year)

    Pros

    Free food, All types of worker personalities, friendly staff, a manager smashed a friend even (I’m pretty sure the person doesn’t work there anymore, since there was a lack of efficiency from that person). Easy skill to learn, nice customers also!

    Cons

    Employees smashing other employees, but again I’m pretty confident they have upgraded all around by now, this was years ago.

    Advice to Management

    For those who respect their job, you are doing good.


  4. "Cashier"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great management and very helpful

    Cons

    No cons for me! Great company to work for


  5. "Amazing group of managers and crew."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew in Chicago, IL
    Former Employee - Crew in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at McDonald's part-time (More than a year)

    Pros

    Being a part-time worker allowed students to focus on other important things such as school while earning money to support themselves.

    Cons

    The customer service experience can be bad depending on the area.

    Advice to Management

    Please listen to your crew more.


  6. "It was a good start."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Moving consistent experience , being apart of a career community

    Cons

    Rude consumers , bad days & a lot of food

    Advice to Management

    Help out your workers. It makes life easier.


  7. "Great Place to Work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at McDonald's full-time

    Pros

    Great hours
    Work with schedule

    Cons

    Rude customers
    Must have good customer service

  8. "Crew trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McDonald's full-time

    Pros

    Some of the best reason to work at McDonald's is the friendly employees great work ethics and a good work environment

    Cons

    There are really no cons

    Advice to Management

    Keep up the good work


  9. "not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at McDonald's part-time (Less than a year)

    Pros

    only
    good thing was the discount

    Cons

    managers are nasty and not very helpful


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McDonald's full-time

    Pros

    Great people to work for and with.

    Cons

    Not enough promotions and not enough recognition.

    Advice to Management

    Award your team more and show them they are appreciated.