McDonald's Reviews | Glassdoor

McDonald's Reviews

Updated January 23, 2019
20,961 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
McDonald's President and Chief Executive Officer Steve Easterbrook
Steve Easterbrook
4,263 Ratings

Employee Reviews

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Pros
  • "It was a good first job in customer service and you learn a lot" (in 617 reviews)

  • "You Get To Meet New People Experience New Things Learn New Things And Build Your Learning And speed Skills" (in 321 reviews)

Cons
  • "Rude customers are hard to deal with" (in 756 reviews)

  • "Smelled like grease and also very long hours" (in 633 reviews)

More Pros and Cons

  1. "McDonald's Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mcdonalds Crew Member
    Former Employee - Mcdonalds Crew Member
    Recommends

    I worked at McDonald's (More than a year)

    Pros

    Lots of room for improvement, awesome if everyone works together

    Cons

    Sometimes get bad workers, hard customers at times


  2. "It’s fine, my coworkers are nice and the job is simple but customers and management are annoying."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Artesia, CA
    Current Employee - Crew Member in Artesia, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at McDonald's part-time (Less than a year)

    Pros

    Free food. Good discounts (only the day you work smh). Easy tasks.

    Cons

    Little to no hours. Given the crappy tasks when you’re new.

    Advice to Management

    Listen to what your employees want, you’d get better workers.

  3. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Trainer in Grand Rapids, MI
    Former Employee - Crew Trainer in Grand Rapids, MI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at McDonald's (More than a year)

    Pros

    Choose own hours
    Decent benefits
    Higher than industry standard pay

    Cons

    Work is not particularly enjoyable
    Days tend to drag on

    Advice to Management

    Try to focus on rewarding and recognizing employees more


  4. "Great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at McDonald's part-time

    Pros

    flexible, easy, easy, easy, easy

    Cons

    smell like McDonalds after every shift


  5. "Cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Phoenix, AZ
    Former Employee - Customer Service in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at McDonald's (More than a year)

    Pros

    Fun fast paced environment, discount meals

    Cons

    unstable part-time hours, long shifts


  6. "Pretty good job great pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Trainer in Brooklyn, NY
    Current Employee - Staff Trainer in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McDonald's full-time (More than a year)

    Pros

    one of the best reason of working here is my schedule and how family oriented the job is expressively on holidays

    Cons

    my checks will bounce sometimes
    the workers will talk about you then try to be buddy buddy
    the overnight shift is always crazy because of the customers there a club across the street


  7. "Best"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at McDonald's full-time

    Pros

    Everything is wonderful at mcdonalds

    Cons

    I have none to report

  8. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Hinsdale, IL
    Current Employee - Department Manager in Hinsdale, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at McDonald's full-time (More than 5 years)

    Pros

    Benefits
    Pay
    Flexibility with schedule
    Pay
    Nice crew

    Cons

    Not stable schedule
    Not enough benefits insurance too expensive

    Advice to Management

    Be reliable


  9. "Make that money it’s easy"

    StarStarStarStarStar
    Former Employee - Shift Manager
    Former Employee - Shift Manager

    I worked at McDonald's full-time (Less than a year)

    Pros

    Easy and quick job to do.

    Cons

    Having to deal with rude customers.


  10. "Took orders and put them together"

    StarStarStarStarStar
    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at McDonald's part-time

    Pros

    There was free lunch often

    Cons

    I smelled bad after work