McDonald's Reviews | Glassdoor

McDonald's Reviews

Updated June 22, 2017
13,948 reviews

Filter

Filter

Full-time Part-time

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
McDonald's President and Chief Executive Officer Steve Easterbrook
Steve Easterbrook
2,305 Ratings

13,948 Employee Reviews

Sort: Popular Rating Date

Pros
  • The best part is that i get to meet new people every day, I love meeting new people (in 240 reviews)

  • free food sometimes and also flexible hours (in 861 reviews)

Cons
  • Rude customers from time to time (in 523 reviews)

  • The negative stigma against all minimum wage jobs is directed towards McDonald's in particular because they are the largest fast food chain (in 444 reviews)

More Pros and Cons

  1. Helpful (2)

    "mcdonalds increasing unempolyment rate by hiring undocmumed poeple"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Cashiers, NC
    Current Employee - Cashier in Cashiers, NC
    Doesn't Recommend
    No opinion of CEO

    Pros

    there are no really good reason to work at mcdonalds. you either work there cause you have no paper. most of my co workers like 90 percent have no paper they work there cause they dont do good back ground check. and people who have papers hours get cut cause its so much easier to control someone without paper then it would to a citzen. my boss yells at my crew in a nasty mean way sometimes and they cant do anything back cause they are scare of losing their job. but then again they dont pay taxes which weakness work ecomany. less money for schools ect...

    Cons

    there is alot wrong with this company like. the fact that if your new they just throw you in like without any standerd/basic training. and you are expected to learn everything in a few short hours being thats its a fast food company. but this type of mangenment creats a downfall in the stores porformace of fast food and clean quality food. cause some people even forget to wash their hands which nasty as hell. and stress is created cause the older workers feel that the new workers bring them down in proformace. you also lose hours cause MOST of the worker work their with false papers or other family members papers. which the store manger perferes them cause their easier to control and boss around while they get minium pay for 2 years. its an outrage!

    Advice to Management

    to not hire people with no paper and to improve their traning videos. that way more people know what to do and attend the custmer with superoir custemer service. which may have in increase in sale due to a a happer, welcoming, working, enivorment.


  2. Helpful (1)

    "Keep looking."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Bristol, CT
    Former Employee - Crew Member in Bristol, CT
    Doesn't Recommend
    No opinion of CEO

    Pros

    There is no reason but desperation.

    I only picked this job after applying absolutely everywhere else I could possibly think of.

    As the employees are treated like mules, and thus quit fairly often (and abruptly), they are always hiring, and I was working within a few days.

    Cons

    No respect, dignity, or concept of a living wage.

    They also play favorites like you wouldn't even believe.

    The management is laughable, and is made up of not actual managers, but burger-flippers (like I was) who worked their way up through a few years of desperation and brown-nosing. Many of these people could barely even communicate intelligently in English, the only language they spoke, unless they happened to be Hispanic.

    Advice to Management

    Hire real managers to manage people.

    Listen to your employees.

  3. Helpful (1)

    "Its better than starving"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook, Fast Food in Mercer, PA
    Current Employee - Cook, Fast Food in Mercer, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you need the moeny, it is better than selling your body. I needed things and this seemeds to be the only way that I could earn money as a teeneager in a small town. Lets face if, there isn't a whole lot of opportunity there. I was 16 when I worked here and it was literally the worst job I have ever had. The managers had no respect for the employees b/c they had no respect for themselves. It all comes down to this, adults should not be working at this place.

    Cons

    Greasy skin, bad pay, terrible bosses, moronic peers, no benifets.

    Advice to Management

    Listen to your employees more.


  4. "improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Herndon, VA
    Current Employee - Cashier in Herndon, VA
    Doesn't Recommend
    No opinion of CEO

    Pros

    just so one can get some part time hours. It is usually convenient to work at these type of fast foods because they are located everywhere and getting hours is not a problem especially since it is open 24 hours a day. One can work anytime they wish to and also have another side job so that is probably the best reason to work for McD's.

    Cons

    hard work and low wage. Bad treatment by the customers and employees. Can't wait to get out, and eat UNHEALTHY FOOD!!

    Advice to Management

    treat your employees in a good manner


  5. Helpful (1)

    "McDonalds"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Milledgeville, GA
    Former Employee - Cashier in Milledgeville, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It can be a paycheck, although definitely track your hours

    Cons

    The blind leading the blind. Customers should come behind the counter for a day and see what it is like then the complaints will go way down garanteed.

    Advice to Management

    Do not lie to your fellow employees . Don't pretend to work when your not. Be not afraid to praise the positive and serve as a positive role model. Do not play favorites.


  6. "Don't do it"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Washington, DC
    Former Employee - Crew Member in Washington, DC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The best reasons I could think of to work at Mcdonalds are very few. It's real easy to get a job at Mcdonalds because they have such a high employee turnover rate.

    Cons

    The Cons are very easy for me to list. 1. The Mcdonalds I worked at you aren't worth a thing to management.

    Advice to Management

    I honestly hope that all Mcdonalds are not run the same way as the one that I worked at. My advice for leadership would be to hire competent people to watch individual stores because if you did you would see the way people are treated at these stores is an atrocity.


  7. "Only short term nothing to build a life on."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Free lunches although that might not still be true. A knowledge of the food industry regarding fast food service.

    Cons

    Low pay, Long hours,food waste. employees are required to toss food if they even touch the wrapper and if the employees take the food so it isn't wasted they can be fired.

    Advice to Management

    Treat your employees with respect and expect everyone to be treated as though they matter. because they actually do. Also stop wasting food there are way to many people that need it.

  8. "Not the best place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Franklin, MA
    Current Employee - Crew Member in Franklin, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    They are very generous in terms of flexibility- if you need time off, they will give it to you with a 2 weeks notice. there is a 50 percent discount on food.

    Cons

    It smells, not the best training, mean customers, low salary, and not very much room for professional / financial growth.

    Advice to Management

    Make sure that all employees are properly trained, be open to discussion with employees regarding changes in their hours, be sure to recognize people who are doing good work.


  9. "Don't Even Consider This Job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Brooklyn, NY
    Former Employee - Cashier in Brooklyn, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -Discounts on food, free meals at end of shift.
    -Flexible hours
    -Lots of leeway (ie: you can screw up a lot, but as long as you show up, they won't fire you)

    Cons

    -All the food will make you you fat. I gained around 10 pounds in the four months I worked there.
    -Most of the managers are incompetent.
    -A lot of double-standards and favoritism. "Favorite" employees can do whatever they want, while all the other have to slave away to make up for those "favorites."
    -Little opportunity for advancement.
    -Input not valued. You must do everything their way, and no other way.
    -Nobody speaks proper English (this might not be the case in other states)

    Advice to Management

    Actually listen to your employees and offer advice instead of yelling "You're doing it all wrong!" Make sure managers can speak English fluently.


  10. "Mcdonalds"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    It is very easy to get hired at this job. they are always looking 4 new people. and flexible shifts.

    Cons

    They dont pay nearly enough money to their employees. you work more than you get paid for and its stressful.

    Advice to Management

    pay raises pay raises pay raises. people need money and you all need to get it together and stop bein cheap.


Showing 13,948 of 14,190 reviews
Reset Filters