McGrath's Fish House Reviews | Glassdoor

McGrath's Fish House Reviews

Updated June 29, 2017
11 reviews

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ohn McGrath
3 Ratings

11 Employee Reviews

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  1. "Great restaurant, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Portland, OR
    Former Employee - Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McGrath's Fish House full-time (More than 5 years)

    Pros

    Nice loyal staff, nice loyal guest clientele, fun place to work! Laid back for the most part, good customer service.

    Cons

    Really a good place overall but just depends on what you're looking for. Down to earth at McGrath's, like most good places.

    Advice to Management

    Management does a nice job. They work hard and do their best, it's an honest great restaurant.


  2. "Wow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Cedar Hills, OR
    Current Employee - Server in Cedar Hills, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at McGrath's Fish House part-time (More than 3 years)

    Pros

    Nothing. This place is awful.

    Cons

    The restaurant is a nightmare. Disorganized, dirty and incompetent. The kitchen is so underpaid that people will walk out mid shift. Since i have worked there only 2 people have fulfilled their two week notices. 5 servers and 3 on the boh team have literally walked out mid shift. It's so much work for very little pay. An 8 hour shift might yeild 100 dollars after making 700 in sales. It is structured to overburden the wait staff. Way too many responsibilities and not enough time to give even the most basic of service to a guest. Don't take this job.

    Advice to Management

    You should find another job before this restaurant kills you.

  3. "Decent company, but going downhill fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Vancouver, WA
    Former Employee - Manager in Vancouver, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at McGrath's Fish House full-time (More than 3 years)

    Pros

    Not too many hours, Good management at restaurant level, many loyal guests.

    Cons

    So many coupons!, People are always trying to scam for free stuff, Restaurants are outdated and in constant need of repair. No chance of getting a raise. No performance reviews.

    Advice to Management

    Please invest into the restaurant. The concept of McGrath's is dying, and there needs to be major changes to keep it going. The company is not sustainable by being a coupon based business. The kitchen staff works so hard, and make less than any other competing restaurant.


  4. "No advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Boise, ID
    Current Employee - Hostess in Boise, ID
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at McGrath's Fish House part-time (Less than a year)

    Pros

    50% discount
    Easy to schedule around other jobs
    Being late is no big deal.

    Cons

    Buying your uniform is a pain (they don't provide anything but the tie)
    No raises or promotions after years of working there.
    The hostess uniform is unflattering on everyone.
    Maneagement doesn't care if employees are late, or swear. Makes other employees care less about their own duties.

    Advice to Management

    Keep a closer eye on your servers! And consider firing employees that are consistently late, it makes work harder for everyone else.


  5. "Layton, UT: Mostly nice people, a lot of side work, terrible tippers on certain shifts."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Layton, UT
    Former Employee - Food Server in Layton, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at McGrath's Fish House part-time (Less than a year)

    Pros

    Co-workers and on-site management are mostly pretty nice and willing to help you if you're a team player. Quality product. Flexible scheduling.

    Cons

    Average tips are at 10% in Layton. This for full dining service. Far below what you can make in SLC. A lot of side work, which wouldn't be a 'con' if we averaged a higher wage. Disorganized order entry system. Some drama.

    Advice to Management

    Suggest tip percentage on receipt. It's a simple, inexpensive way to help those who help create customer satisfaction and drive repeat business (far less expensive than advertising), and who keep clean and stocked the entire front of house and half of the back of house.


  6. "Great company with a lot of flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Lynnwood, WA
    Former Employee - Food Server in Lynnwood, WA
    Recommends
    Neutral Outlook

    I worked at McGrath's Fish House part-time (More than 5 years)

    Pros

    Great company to work for while going to school or raising a family. I am sure it depends quite a bit on the manager, but mine were always flexible with my child's school schedule.

    Cons

    Working with people who didn't care about their job, made the whole company look bad.

    Advice to Management

    Weed out those who really don't care about their fellow employees and are only there to make a quick buck and run causing everyone else to do more work.


  7. "It was a very rewarding, learning experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Sandy, UT
    Former Employee - General Manager in Sandy, UT
    Doesn't Recommend
    Neutral Outlook

    I worked at McGrath's Fish House full-time (More than 8 years)

    Pros

    It was a company when I started had a lot of benefits to grow and participate in a fast and growing company.

    Cons

    The company claimed bankruptcy which was a very hard time for Mcgraths Fish House and its
    employees.

    Advice to Management

    Have more faith in the managers that you hire to make decisions for the better of the company.
    Be more professional.

  8. "Not the worst place to work, but definitely not the best."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Lakewood, CO
    Current Employee - Server in Lakewood, CO
    Doesn't Recommend

    Pros

    The management is very flexible with scheduling. Most employees have never had any problem getting time off for any reason. The money is decent if you work the good shifts. Fellow coworkers tend to get along with one another, and the managers (associate and general) are relatively competent.

    Cons

    If you do not work the good shifts, the money you make is not worth the time it took to come in. It is completely hit and miss with how busy this restaurant is. Some shifts it is really slow, and you will make 8 dollars. Other shifts you get slammed and make 150. It is just really inconsistent.

    This restaurant tends to attract older people (70 +) which means low check averages and 10-15% tips, especially for lunches. A lot of the guys who work in the kitchen have little to no experience, and are not properly trained, so a lot of food is sent back, which usually results in little to no tip.

    The amount of work that the servers have to do is NOT worth the money made. At similar quality restaurants (Red Lobster, Olive Garden, Outback, Hops, etc.) there are people (separate from servers) who run drinks, run food, make salads, make desserts, bus tables, etc. However, at McGrath's, it is the server's job to do all this, except on weekends, where there will be a busser and a food runner. A lot of the time, servers also have to make their own bar drinks. If it is slow, this is no problem. However, if you have 6 tables, having to do all this with no help from anyone else definitely leads to poor service and unhappy customers. The average server probably makes 40-60 dollars on a dinner shift and 20-40 on a lunch shift. Obviously, it is better money than you would make working, say, retail, but compared to many other restaurants, it is not good.

    Also, everyone who works in this restaurant (servers, cooks, management) is very unprofessional. It is definitely a high school/college job, with only a few people there being career servers. This would not be a problem if McGrath's didn't try to portray itself as a higher end restaurant. Also, a lot of the servers/host staff are very lazy, and either never want to take tables, or put in half-effort. The servers that want to work/need the money/care about doing a good job are always picking up their slack.

    The company is also always trying to cut corners with costs. All of the equipment there was bought second hand, so something is always broken, and it usually takes months to fix, if they even decide to fix it. This is just an annoyance that results in more work for the servers to do.

    Advice to Management

    My advice to management would be to fix broken equipment, act more professional, enforce professionalism standards with staff members, and either hire cooks with experience or train them properly. A lot of the cons posted have nothing to do with the associate/general manager(s), but I guess policies/orders from the president and vice president of the company. They honestly just don't seem to know what to do to make a business successful.


  9. "McGrath's, great place to eat and drink for a bargain, horrible place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Beaverton, OR
    Current Employee - Food Server in Beaverton, OR
    Doesn't Recommend

    Pros

    This place is terrible. It is my fault though. I didn't really look at the style of restaurant that it is. Its not a place where one can feel professional. It has the feel of a high school or early college type job. The senior management is great but the assistant management team is simply young and unprofessional. They have a chip on their shoulder and treat the team as if they are inferior.

    Cons

    The money is horrible. They are constantly running "food specials" which make your check average low and thus the tips are low. On top of that, the regular clientele are by and large on a budget and tend to tip low.

    Advice to Management

    Quit with the "specials." You can't up sell to the people who come for them.


  10. "Great place to call home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McGrath's Fish House full-time

    Pros

    A very nurturing culture. Loyalty is highly valued and you get it in return.

    Cons

    Not much room for advancement because company is so small.


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