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McGraw Hill Employee Reviews about "upper management"

Updated Sep 3, 2021

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Found 1,409 of over 1K reviews
4.0
77% Recommend to a Friend
89% Approve of CEO

Found 41 of over 1K reviews

4.0
77%
Recommend to a Friend
89%
Approve of CEO
McGraw Hill President and CEO  Simon Allen (no image)
Simon Allen
245 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Some of the teams are filled with really great people and make for an enjoyable career.(in 151 reviews)
  • "Good benefits and vision on the implementation of technologies(in 126 reviews)
  • "Good work/life balance (can work remotely 1 or more days a week if approved by your supervisor)(in 70 reviews)
  • "The people and culture here are great!(in 36 reviews)
  • "The pay is good(in 35 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "upper management"

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  1. 5.0
    Current Employee, more than 3 years

    Highly Recommend

    Aug 13, 2015 -  in Dubuque, IA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people and culture here are great! We are developing products to improve education which has the power to change the world, what isn't great about that? Standard benefits (medical, dental, etc.) are good, but the other benefits make it a great place to work. These include a generous company match to employee made donations to non-profits; flexible work hours; on-site programs that promote personal growth; on-site fitness room and me-time rooms (as I call them) for nursing moms or whatever you might need; generous adoption program; discounts on textbooks for our kids; and many more! The company has a strong presence in our Dubuque, IA community and often donates money to employee causes and events (city art program and Toastmasters convention, etc.). Management encourages employees to volunteer in the community and often-times allows us to do it during company time. The new CEO and Presidents are great, their vision for the future matches with that of the employees. There is a great sense of pride and dedication among most of the employees which pushes everyone to put out the best product possible. I'm very happy and proud to be a McGraw-Hill employee!

    Cons

    It is a big company! And the cons about McGraw-Hill are basically those of ANY big company. In an effort to reduce costs and save money, staff has been reduced to bare bones and many positions have been outsourced. People are oftentimes afraid to take time off because of how much work will be waiting when they return. Too many overtime hours are spent just trying to keep up. There is often a feeling of fear over whether your job will be next, especially around Christmas time which is when the company likes to lay people off. In the past there has not been a feeling of appreciation from upper management, however they have recently acknowledged this error and are making good efforts to reverse that image.

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    1 person found this review helpful
  2. 1.0
    Former Employee

    Just Bad

    Sep 3, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people I worked with are great.

    Cons

    Management is horrible. Upper management has no clue what the front line worker does. They look at a CSR as someone who takes a call and routes it somewhere else...job done. As such the salary is appropriate for that job function. BUT what they are calling a CSR does so much more. They do research, work with multiple computer systems, coach and train other representatives and provide provide educational support to teachers, parents and administrators. They do all of that but only get compensated at $14/hr, without perks. They get brow beaten to do OT and chained, literally, to the desk. God forbid one actually has to get up to go to the bathroom, the employee is constantly treated like a child.

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    6 people found this review helpful

    McGraw Hill Response

    Talent Acquisition

    Thank you for taking the time to leave feedback about your experience. We're disappointed to hear you had a negative experience, but we will take note of your feedback so we can improve. Thank you for being a member of our team, and we wish you the best in your future endeavors.

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  4. 3.0
    Former Employee, more than 3 years

    Decent Software Job

    May 20, 2021 - Anonymous Employee in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Good work/life balance especially for a a software company, you don't really work more than 40 hours/week - People at ALEKS and MHE were generally friendly/nice and really did try to make good products - Decent PTO, 3 weeks starting, floating holidays, birthday holiday plus they gave out random "chill" days during COVID, unlimited sick days (they don't guilt trip you when you use them too) - ALEKS onsite cafe where you could get $1-$2 lunch & breakfast (I don't know if it will come back post COVID though) - ALEKS leadership is pretty stable and more conservative in budgeting, so they didn't have the number of layoffs and turnover parent company, MHE, had in 2020 - Could WFH pre COVID as well (this was more MHE than ALEKS) - Good first job out of college and/or first job in software - Decent bonuses (however they were not guaranteed every year) - Various other perks like 401K matching (was 6% pre COVID and now is 4%), HSA money, employee discounts on products/entertainment, $5k education reimbursement (for degree programs only), discounts on MHE products

    Cons

    - Lower than average salaries for tech industry (can make a lot if you get into upper level positions though) - Not many opportunities for promotions (a lot of people would just transition to a different position to make more money) - Despite being a subsidiary, ALEKS always felt too separated from MHE, would always feel disconnected from the main company itself (was a pro and con at the same time) - ALEKS leadership is very old school (many who've been around 10-20 years). ALEKS was known to have a dated backend/software language a (MHE was known to have more current ones). ALEKS was also not as WFH flexible but COVID probably changed that policy - Way too many academic people in ALEKS (and MHE) who know nothing about software development leading software teams/product direction - Business outlook is not great. When I was there, MHE went through 4 CEOs, started the merger with Cengage, then cancelled it barely a year later. In 2020, they had 2 rounds of layoffs in, shut down Boston, Seattle and Santa Monica offices and also went through 2 reorgs causing several different agile teams to reshuffle - Tons and tons of upper management who are constant going through a revolving door with other textbook companies such as Pearson or HMH. - Product teams (known as the DPG group) would constantly have to change direction every time a new VP/director/business person came in. This led to a ton of wasted development time and money on expensive products that never made it to market. Made little sense as the company's financials were never great ( - The common reply to missing financial targets would be "We're not doing as bad as Pearson/HMH!" (even though a lot of management comes from Pearson and HMH); just made MHE leadership team seem hilariously out of touch (former CTO Stephen Laster would constantly talk about his sailboats) - Speaking of MHE leadership, if diversity and inclusion is important to you, know that the C suite and most of upper management is white and male - Products that made it to market were never tested thoroughly and only went through because a specific business person wanted them (even if there was no customer demand) - Product teams were always dev-orientated so they got to lead the product design instead of the designers/PMs. When devs wouldn't want to do certain things, leadership would just cave to them

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    4 people found this review helpful

    McGraw Hill Response

    Talent Acquisition

    Thank you so much for taking the time to write this review and share your thoughts. We are glad that people like you are sharing their experience so we can continue to improve. We wish you the best of luck in your future endeavors!

  5. 4.0
    Current Employee, more than 3 years

    Great company

    Feb 12, 2021 - Executive LTR in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Large company with the culture of a smaller publishing house

    Cons

    Too much busy work from upper management

    Be the first to find this review helpful

    McGraw Hill Response

    Talent Acquisition

    At McGraw Hill, we welcome feedback because it helps us learn and grow. We appreciate your input and are happy to hear you’re enjoying your experience as a Sales Rep on our team.

  6. 2.0
    Former Employee, more than 5 years

    RUN FOR THE HILLS!

    Aug 15, 2017 - Marketing Director in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The majority of the people are smart and hard working. Flexible work environment, family friendly.

    Cons

    MHE used to be an amazing place to work, but when the company was sold, upper management was continually changed in hopes that the company could catch up technologically. They then began to hire management who knew nothing about the business and then rapidly promote them. Marketing in the Professional division is a circus, they hire confused consultants to lead the charge. If you want to live through constant layoffs, never ending management changes, no inside promotions and answering to circus clowns this is the place for you! No I am not a bitter past employee, just saddened at what a once great company has become. However, there is one caveat, men do rise through the ranks more quickly, especially those who are yes men. If you meet this criteria, apply, your career might skyrocket here.

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    23 people found this review helpful
  7. 3.0
    Former Employee, more than 1 year

    Good pay for publishing, little room for growth

    Nov 12, 2013 - Anonymous Employee in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits with matching 401K. Many great people. Very good work-life balance. The pay is much better than the pay at other publishers. Good brand recognition. Convenient location. Nice office building.

    Cons

    It's a transition period; there's a lot of uncertainty and no real communication from upper management. Employees are frustrated and left in the dark. Morale is extremely low, there's lots of fear, and it feels like a sinking ship. There's little room for growth and real professional development. High and low performers are rewarded equally. There's no incentive for great work; management is stingy with promotions and fair raises. Middle management is inflexible. There's tons of internal drama and gossip. The "good ol' boy" old-fashioned corporate culture with an emphasis on the status quo alienates many workers.

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    5 people found this review helpful
  8. 2.0
    Former Employee

    McGraw-Hill: Good benefits, not much else

    Nov 11, 2009 -  in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    McGraw-Hill has a decent benefits package: employee credit union, 401K, health/dental, unlimited sick days (within reason - ie, at manager's discretion), and 3 weeks of paid vacation after 2 years of employment (if you have worked there for under 2 years, you get 2 weeks of vacation), in addition to the usual paid federal holidays. It is also very accepting of lesbian, gay, bisexual, and transgender employees and sponsors annual workshops relating to issues that affect this community. There is also profit-sharing, but there is rarely a profit in the education sector, so that is really not much of a benefit.

    Cons

    The environment is fuddy-duddy and dowdy. Management, even if they listen to and care about your needs/concerns, is powerless to do anything because of the corporate structure of the company. There is no cost of living salary increase, only an increase based on the employee's yearly review. Even a very good review will only fetch a 2 to 2.5% pay raise for an employee. I personally know of one instance where an employee was given the highest review possible, but upper management declined to sign off on it because they didn't want to increase the employee's salary accordingly. There is almost no support for professional development, and even fewer opportunities for advancement.

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    3 people found this review helpful
  9. 2.0
    Former Employee

    Stressful place to work

    May 23, 2017 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Benefits are decent: health, 401(k) with 6% match; life insurance. - Salaries are relatively on par with other companies in the area. - Management will sometimes give a bonus for completing a project successfully (more about that under "Advice to Management").

    Cons

    - Work/life balance is given lip-service and then totally ignored. Someone in upper management was actually overheard saying that if they made the office nice enough, hopefully employees would forget about work/life balance and work more hours. Shameful. - There is definitely a "good ol' boy network" and unfortunately not all good ol' boys make "good ol' managers." - The Seattle office is open plan--it sounds like an Irish bar on St. Patrick's Day ALL the time. Impossible to hear yourself think, let alone talk on the phone.

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    6 people found this review helpful
  10. 1.0
    Former Employee, more than 3 years

    Alarming Lack of Youth

    Oct 21, 2019 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent pay for industry, standard benefits (insurance and retirement)

    Cons

    ---Leadership said that "Managers weren't allowed to leave before 5PM," I mean what era were they in? Henry Ford called, he wants his mentality back. HOURS WORKED HAS NO DIRECT CORRELATION TO PRODUCTIVITY. Employees spent all 8 hours doing something that could be completed in 2.---Absolutely no room for growth, no one uttered the word "promotion" the whole time I was there.---There was an alarming lack of youth. Software integration/migration suffered as such. There were "printer trainings" to give a little insight as to what they prioritize. Yes, you read that correctly. Trainings for the printer ---4 CEOs/Interim CEOs while I was there just shows the dysfunction.---Owned by private equity firm making upper management a bunch of empty suits.---Alarming lack of diversity. Not just in terms of demographics but also in terms of experiences. Many employees been there for 20+ years, just to show the lack of outside experiences.---All in all, no one cared. Some managers had all this energy to call people out for leaving/arriving to the office early/late but couldn't direct that energy to improving processes. Just look at their responses to bad reviews. Just some generic answer thanking them for their time and apologizing for making people feel that way.

    Continue reading
    8 people found this review helpful

    McGraw Hill Response

    Talent Acquisition

    Thank you for providing your feedback. Our employees represent all walks of life, backgrounds and experience levels, with over 40% of our workforce under the age of 40 and average employee tenure just under 10 years of service. The wide range of experience within our workforce provides a strong foundation for developing quality education materials for all levels of learners. With over 130 years in the education space, we know we will never stop learning and growing. We would like to hear more about your experience as a former employee. Please reach out to us directly at talentacquisition@mheducation.com so we can identify possible opportunities to improve the experiences of both our current and former employees.

  11. 4.0
    Former Employee, more than 1 year

    Great coworkers. Fair salary. Little room for growth

    Oct 4, 2014 - Editorial Acquisitions in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I worked in editorial in the SF office, and the tight-knit team, the leadership, and the passion for the projects acquired were inspiring. Perhaps because it was in SF, the publishing mentality wasn't as demanding, and there was a greater opportunity for work-life balance.

    Cons

    -There is little to no opportunity to grow in this company if you're looking for a career here; they'll raise your salary but getting your title changed is near impossible -A lack of communication from the NY office and upper management made for a confusing outlook day-to-day -An entire team of people were let go, which points to a lack of communication about budgetary concerns

    Continue reading
    2 people found this review helpful
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