FilterMenlo Park, CA
I worked at McGraw Insurance full-time (Less than a year)
-the train you really well
-pay is decent
-you have to keep up with training sessions, or face immediate termination
-long intervals on phone before a break
-some senior management are not as genuine or willing to help
I worked at McGraw Insurance full-time (More than 5 years)
Co-workers, that's pretty much it. There isn't any "Pros" in working here. It is really a joke of a company.
Management has no directions. Lies. If you are good at what you are doing, they will give you more work to punish you for being efficient.
Advice to Management
Treat your employees with respect and stop your lies. Everybody knows the company will be sold soon so just be upfront with everybody.
I worked at McGraw Insurance full-time (More than 3 years)
Claims was a great place to learn and grow individually. A lot of industry knowledge throughout the company. If you can make it here you can make it anywhere. Great people to work with usually were not managers.
Unrealistic expectations. Case loads were next to impossible to manage without having overtime which was refused. Toxic, abusive work environment. Management does not utilize team member feedback. Impersonal treatment of employees. Do not feel valued as an employee. There is huge turnover due to I believe employee mistreatment & unrealistic expectations.
Advice to Management
Become more oriented with team members. Invest more into the employees. Make the work environment more positive and healthy. Employees that do not have a voice will continue to leave. Make sure systems work before they are implemented or rolled out to the company. Claims relies on the services to work properly to help our customers. If our systems are inefficient then we cannot service the needs of our customers when they have claims. Complaints will go down when management does their job better. Stop blaming the claims adjusters for all the problems.
This will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?