McGuire Research Services Reviews | Glassdoor

McGuire Research Services Reviews

Updated July 16, 2017
29 reviews

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2.6
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Michael Wm. McGuire
11 Ratings

29 Employee Reviews

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  1. "survey caller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Customer Service Surveyor in Las Vegas, NV
    Former Employee - Telephone Customer Service Surveyor in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McGuire Research Services (Less than a year)

    Pros

    They let you set your own schedule and as long as you can work hard you will be able to work as much as you want.

    Cons

    There were not any cons really at all


  2. "cannot get 40 hours of work per week"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phone Interviewer in Las Vegas, NV
    Former Employee - Phone Interviewer in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at McGuire Research Services part-time (More than a year)

    Pros

    you can decide each day whether you want to work or not. ten minute break every two hours.

    Cons

    you get "cut", sometimes after 2 hours, if you cannot convince people to take surveys over the phone. very tedious work. "managers" walking up and down each row to make sure you are taking surveys constantly.

    Advice to Management

    do not hire someone to clap their hands while your employees are trying to talk on the phone.

  3. "Definitely not a Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NV - Nevada in Las Vegas, NV
    Current Employee - NV - Nevada in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at McGuire Research Services part-time

    Pros

    Flexible schedule (when there is work)

    Cons

    Not a professional environment...catty, high school mentality.

    Advice to Management

    Try respecting your hard working employees.


  4. "Client monitoring interviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Monitor in Las Vegas, NV
    Former Employee - Monitor in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at McGuire Research Services (More than 3 years)

    Pros

    The only good things about this job are that you have flexibility with your schedule and that you get a paycheck. That is literally it!

    Cons

    You are not valued or appreciated in anyway. No matter your status of interviewer, you will be sent home if you fall slightly below production with no time given to catch up. I never got raise I was promised the day I became a monitor & I held the position for 3 years. Incredible amount of favoritism for some but yet you can fall in/out with no apparent reason. Just a horrible place to work!

    Advice to Management

    , fire 90% of upper management & just start over! Also would be great to stress importance, to new management, of making employees feel valued & appreciated, as an employee that feels that way will almost always go above & beyond what is expected.


  5. Helpful (1)

    "Research Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook

    Pros

    flexible days and hours. You can work when you want. Can also work for them multiple times if you really need a job

    Cons

    get sent home after 1 hour because of low or no production

    Advice to Management

    give ppl a fair chance to meet production


  6. "Everyone has their own Perspective."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interview Agent in Las Vegas, NV
    Current Employee - Interview Agent in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McGuire Research Services part-time

    Pros

    The Pros are I love the fact that we can make our own Hours. I love the fact that many people who would not ordinarily have jobs, have a chance to make a paycheck. I love that we can sit, take breaks and even have a lunch hour. These are the fringe benefits. We make our work lives the way we choose to work.

    Cons

    The cons are there are tight spaces. Then people who have colds or the onset of a flu still come to work. I don't care for this type of work ethic but I understand the need to want extra hours. Also, I think we need to be careful not to be quick when people spend a few minutes longer on their break. I don't care to have to clean my space but that's what coming to work early gives us the chance to do.

    Advice to Management

    My advice to Management, is to keep doing what you do. I think many of our employees do get the opportunity to work long hours. I'm not throwing shade, because I appreciate the work ethic and the "First come-First served." Its a fair way to do things. Also, continue to be accessible because then and only then will management learn things from the ground up.


  7. Helpful (1)

    "Mcguire Research services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Interviewer in Las Vegas, NV
    Former Employee - Telephone Interviewer in Las Vegas, NV
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at McGuire Research Services full-time

    Pros

    Great pay it's $9 an hour if you can stay on production you can rack up to 10 hours a day get to really lrarn how to voye the right way learn about presidential candidates

    Cons

    If you're not on production you will get to work and only work for one hour they will cut you after 1 hour if you're not on production that is the worst part about working at McGuire research services and when they're slow like around this time we would have to go on unemployment because it gets that slow they slow down after October they pick back up after February

    Advice to Management

    Your workers that are actually there to work keep them expand them they will enrich your company such as myself but my services were not utilize so therefore I had to move on to another company who will utilize my services and my skills

  8. Helpful (1)

    "Call Center Survey Taker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call-center Survey Taker in Las Vegas, NV
    Current Employee - Call-center Survey Taker in Las Vegas, NV
    Recommends
    Positive Outlook

    I have been working at McGuire Research Services part-time (More than a year)

    Pros

    Work the days you want. Perfect for side job.

    Cons

    Your hours get cut if there is low production. Office favorites.

    Advice to Management

    Rotate priorty list sometimes. Allow people that have been there at least six months and up to move up to priority.


  9. Helpful (1)

    "a job for a magician."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Researcher in Las Vegas, NV
    Former Employee - Researcher in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at McGuire Research Services (Less than a year)

    Pros

    90% of the time they are hiring,

    Cons

    Really tight production plans.
    You star your day thinking on 5 hours of work Went They cut you in first hour of been in the work.


  10. Helpful (1)

    "VP Analytics"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Analytics in Albuquerque, NM
    Current Employee - Vice President Analytics in Albuquerque, NM
    Recommends
    Positive Outlook

    I have been working at McGuire Research Services full-time (More than 10 years)

    Pros

    Great management. Excellent compensation. Interesting work, great coworkers, team work.

    Cons

    Not the worlds best benefit package.

    Advice to Management

    Keep up the great innovation


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