McKesson Reviews | Glassdoor

McKesson Reviews

Updated October 17, 2017
2,340 reviews

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2,340 Employee Reviews

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Pros
Cons
  • Work life balance needs improvement (in 105 reviews)

  • Upper management doesn't appreciate the hard-working employees with great work ethics (in 79 reviews)

More Pros and Cons

  1. "Company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Worked with some great co-workers

    Cons

    Poor management and low pay

    Advice to Management

    Get on the same page


  2. Helpful (1)

    "Scottsdale Specialty Health is a Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Scottsdale, AZ
    Current Employee - Case Manager in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at McKesson full-time (More than a year)

    Pros

    McKesson, as a corporation, is innovative and a leader in the healthcare industry.

    Cons

    The working environment is tedious and much like a high school with co-workers fixing their hair, make-up and decorating their desks.. My co-workers are uneducated have no interest in bettering themselves. The case managers, insurance specialists, and customer service representatives are at the mercy supervisors who often don't understand the job they are supervising so they micromanage to empower themselves as "leaders". The pay raises are a joke and right around the inflation rate.

    Advice to Management

    Flexibility, focus on working with good people to help them succeed, and work with the client as an advocate for the team.

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at McKesson full-time

    Pros

    Good salary. Access to learning opportunities.

    Cons

    You are part of a large organization - you end up getting buried.


  4. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McKesson full-time

    Pros

    Good benefits and managment listens to staff.

    Cons

    I haven't really found any to note at the moment.


  5. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Implementation Engineer in Alpharetta, GA
    Current Employee - Technical Implementation Engineer in Alpharetta, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at McKesson full-time (More than 5 years)

    Pros

    Great work life balance and decent pay.

    Cons

    McKesson frequently restructures and consolidates the employees each quarter. I think that most publicly traded companies do this though.


  6. Helpful (1)

    "McKesson"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior QA Analyst in Charlotte, NC
    Current Employee - Senior QA Analyst in Charlotte, NC
    Recommends
    Neutral Outlook

    I have been working at McKesson full-time (More than 5 years)

    Pros

    Enjoy work flexibility. McKesson is family oriented and allows employees to work from home when needed.

    Cons

    Constant change. Change is good but not when deadlines are looming and employees are moved to teams with no knowledge base.

    Advice to Management

    Listen to employees more when it comes to suggestions on how to organize teams.


  7. Helpful (1)

    "Highschool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Scottsdale, AZ
    Current Employee - Customer Service Representative in Scottsdale, AZ
    Doesn't Recommend

    I have been working at McKesson full-time

    Pros

    Close to alot of resturants and the freeway and shopping as well as grocery stire and gas stations only pro is the pay.

    Cons

    Feels like highschool very clickish, supervisors have their favorites, alot of side conversations not about work not alot of overtimw available for non pharmacy trained people, the matrix absence managment it is really hard to speak with your claims examiner and they don't reply for weeks you have to continuously call

    Advice to Management

    Please don't allow supervisors to pick favorites or speak to certain people on their team unless it specifically has to do with that person, also allow non pharmacy trained people the same overtime as those that are trained

  8. "Insurance Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Get paid to do nothing

    Cons

    I have never been micromanaged like here... you have to ask permission to make a call to patients and providers and need approval to send faxes. If you don't like people over your shoulder while you work don't work here.
    Also, most people start as contractors so you get no benefits.

    Advice to Management

    Stop micromanaging us, hire actually employees.


  9. "Focus only on profit makes major losses in long run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Receivable Specialist in Winston-Salem, NC
    Former Employee - Accounts Receivable Specialist in Winston-Salem, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at McKesson full-time (Less than a year)

    Pros

    Sometimes voluntary overtime was offered, taught myself about billing for different areas of medical treatments

    Cons

    Training was not efficient and didn't prepare to actually work tasks. I mainly learned how to meet expectations and succeed when "training time" was completed and taught myself by just trial and error, and outside sources

    Advice to Management

    Goals are not easily met when you choose to make the process unnecessarily strict by creating an environment that doesn't allow a team to interact, communicate or encourage team members to meet goals. The cubicles were even set up to make any interaction impossible so it felt more like we had to work against each teammates instead of commradery with willingness to see the whole team succeed and not have the sense of competing against each other.


  10. "all over the board"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Alpharetta, GA
    Current Employee - Director in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McKesson full-time (More than 8 years)

    Pros

    good benefits (but expensive). strong overarching values. great employees.

    Cons

    constant change. many unwritten rules that are hard to figure out. can be hard to do business with and within. extremely relationship and network driven, that can be tough to break into.


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