McKibbon Hospitality Reviews | Glassdoor

McKibbon Hospitality Reviews

Updated January 4, 2017
14 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Approve of CEO
McKibbon Hospitality Chairman John McKibbon
John McKibbon
7 Ratings

14 Employee Reviews

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  1. "Enjoyed the opportunity and experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services in Little Rock, AR
    Former Employee - Guest Services in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McKibbon Hospitality part-time (More than a year)

    Pros

    The location and upkeep of the properties I worked were great selling points. Also enjoyed the opportunity to utilize the hotel discounts when item permitted.

    Cons

    People who looked at hospitality as a 'job' instead of an opportunity to use it as a means to elevate beyond their current position.


  2. Helpful (1)

    "It is an okay entry-level company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent pay and cross-training opportunities for someone entering the hospitality business.

    Cons

    "Secret shoppers" will periodically come by, which is completely fine, but they put a strong effort into causing the hotel to make mistakes in every aspect, instead of rating the hotel in a reasonable manner.


  3. "THEY OVERWORK YOU!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at McKibbon Hospitality full-time (More than a year)

    Pros

    Job Security
    Clear expectations
    CHRISTIAN BASED ALMOST TOO EXTREME

    Cons

    Micro-Managed
    Unrealistic Expectations
    Selfish Corporate model.

    Advice to Management

    Modernize your company, micro manage less your leadership team, less reports more strategic marketing like most companies are doing, offer and provide as you preach when it comes to work-life balance, people have families and need more corporate support to allow for this to happen, NOT everything can be handled at property level so expand your corporate support teams, they all lack responsiveness. Pay more competitively, offer PTO it's a humane consideration. Overall a solid small company with old-school favoritism among their veteran managers.


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  5. Helpful (1)

    "McKibbon is Second to NONE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Asheville, NC
    Former Employee - Anonymous Employee in Asheville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McKibbon Hospitality full-time (More than a year)

    Pros

    It is a very ethical company with an owner that truly cares for his employees authentically.

    Cons

    The managers that work at the property level do not have the same ethics or managerial skills that you would expect with such a great parent company. I left due to my director being completely unprofessional and impossible to work for.

    Advice to Management

    Train the managers and directors on property to provide the same culture and values as McKibbon does on a corporate level.


  6. Helpful (3)

    "Great experience with Mckibbon"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Chattanooga, TN
    Former Employee - Operations Manager in Chattanooga, TN
    Recommends
    Positive Outlook

    I worked at McKibbon Hospitality full-time (More than 3 years)

    Pros

    Great path for development, great resources such as company website and knowing who to go for with questions. Quarterly bonuses and profit sharing for team members. Associate celebrations were appreciated.

    Cons

    Budget is name of game. Difficult when team member do not have supplies to do their jobs. Reason for not being able to order enough supplies is budget. Not having enough supplies led to delayed cleaning rooms and not having guests checked in when they wanted.

    Advice to Management

    Employees must have tools to do their jobs. It was a trickle down effect to the guests which led to disappointing GSS.


  7. Helpful (1)

    "Great company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McKibbon Hospitality full-time (More than 5 years)

    Pros

    Great team of fellow GM's and support.

    Cons

    Salary in typically lower than most management companies, however, great bonus and profit sharing package.


  8. Helpful (1)

    "Quickly Growing Management Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    80-90 hotels managed across SE

    Cons

    Working hard to grow Corporate Staff to keep up with growing folio


  9. Helpful (1)

    "7 year Employee"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Front Desk Agent
    Current Employee - Front Desk Agent
    Doesn't Recommend

    Pros

    Profit Sharing is a great perk if you qualify. Was recognized several years in a row as employee of the year/ quarter

    Cons

    I worked for McKibbon for 7 1/2 years. In those years I never had more then $1 raise. I always had to eat my lunch at the front desk because no one had "time" to relieve me for 30mins. You only get 2 weeks paid vacation, you have to work 10 years to get three wks. After I returned from maternity leave my schedule was inconsistent and seniority didn't matter.

    Advice to Management

    It is true that you can replace employees at a drop of a dime in this industry, however you shouldn't mistreat the ones that work hard for your company. I understand business is business but treat employees better and your turn over rate will decrease.


  10. Helpful (1)

    "Great company to work for..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Recommends
    Neutral Outlook

    I worked at McKibbon Hospitality full-time (More than 5 years)

    Pros

    Good work / life balance with a family intentions

    Cons

    non-transparent…but like to say they are

    Advice to Management

    you getting too big for your britches...


  11. Helpful (4)

    "False promises and lack of respect towards employees and middle management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lodge Attendant
    Former Employee - Lodge Attendant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at McKibbon Hospitality part-time (More than 3 years)

    Pros

    I would leave this section blank, but there is a twenty word minimum. There truly are no aspects of this company I experienced over the years I was employed that make it stand out as being a decent place to work.

    Cons

    For an hourly employee, you are better off working at walmart. There are only a few benefits offered, and those only become available if you average thirty hours per week over a year. Their business model is to keep hourly associates under thirty hours. A 1-3% raise is offered yearly, and you may have to beg for the yearly review to even be conducted. They would rather you forget about it. Management is unorganized and inconsistent with policies. You may be encouraged to bypass health and safety violations to reduce waste or maintain a budget. Hard workers are held in the same position and go unappreciated while bad workers are not penalized when they should be.

    Advice to Management

    Corporate- keep in touch with the environment within the hotels and conduct annual sit down interviews with at least a portion of employees from each department to gauge their opinions on the effectiveness of their managers. Your mission statement couldn't be more inaccurate from an employees standpoint.



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