McKinley, Inc. Reviews | Glassdoor

McKinley, Inc. Reviews

Updated April 16, 2017
209 reviews

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Full-time Part-time

209 Employee Reviews

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Pros
  • Great pay, great people, and leadership that really cares about the employee's (in 10 reviews)

  • Lots of fast-paced learning opportunities for the real estate professional to be challenged and grow (in 9 reviews)

Cons
  • Important to set the work life balance (in 13 reviews)

  • Upper Management will throw anyone under the bus (in 16 reviews)

More Pros and Cons

  1. Helpful (11)

    "No ethics, no support, expect the world, you are replaceable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Manager in Ann Arbor, MI
    Former Employee - Community Manager in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Above market pay for management. Opportunities to learn the property management business from top to bottom including, accounting, financials, and capital projects. Lots of PTO (but you can't find time to use it). Great benifits.

    Cons

    There is NO training whatsoever. Sink or Swim.

    Upper management downright SUCKS -- they aren't "changing" the culture like they will lead you to believe, it's just talk. You can't trust anyone, they are all politicians above the site level. Employees and vendors are both treated like crap (and that's the expectation of upper management regardless of how many times they tell you to "provide great service" to everyone) -- you can't keep vendors because their "net 60" payment terms are more like "net 110" unless you stay right on top of payables to the point you are harassing them. If you don't mind treating people like tools, this is the right company for you. If you have ethics, turn around and RUN as fast as you can.

    The expectations are high, not unattainable if you could double the staff size, but, even if you attain them and succeed in every challenge handed to you, you still aren't reaching the "mckinley standard" when it comes down to the VPs opinions. Oh, and you can't double the size of your staff because they have already rolled through everyone in the region that is worth hiring.

    They WILL REPLACE YOU with a cheaper version or just expect all the other staff to pickup the slack without any training or support.

    Advice to Management

    Stop lying. You don't care about employees, actually you prefer they are scared to death of you. It doesn't drive production and it doesn't increase morale -- just look at your turnover. Maybe, if you are going to be in charge of intelligent site level management, you should understand half of what you are asking of others...

    Good luck, that plateau in growth that you are seeing now is going to turn into a steep valley really, really soon. You have the wrong decision makers in place and everyone at the site level knows it, hates them, and is looking for more gainful employment.


  2. Helpful (12)

    "Trust what you read"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Ann Arbor, MI
    Former Employee - Customer Service Manager in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at McKinley, Inc. full-time (More than 3 years)

    Pros

    There are not many pros that I can think of besides that fact that you are paid well, but that pay comes at a cost. Trust the reviews you read. Search for the one titled Common Sense isn't Common. It's written by a current employee that is raving about the company. This review pretty much sums up the attitude of a successful person at McKinley and what their culture is really like.

    Cons

    The culture, the condescending attitude from their leaders, the quality of apartments, the way the employees are treated are all cons. The leaders don't care abut you.

    Advice to Management

    Treat others as you would like to be treated.


  3. Helpful (11)

    "Short term paycheck while you search for a real career position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Manager in Orlando, FL
    Current Employee - Community Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at McKinley, Inc. (More than a year)

    Pros

    You can gain experience in the world of property management and learn how not to run a business. You can happily work here as long as you never forget that you are not important and that senior management is completely clueless. Just make your money and get out as fast as possible.

    Cons

    The training program is so bad, it's basically nonexistent. Starting with videos from the CEO that are very old and use jargon not even currently in use and the rest is luck as it depends on which manager is going to train you for 5-8 days - completely insufficient. The systems are really old and outdated. The company also outsources so many tasks that a properly created corporate office should be handling. Payroll, accounts payable, tenant billing, etc are farmed out to a 3rd party company at which there is no customer accountability. The HR dept is so bad - just a total joke- some examples: the review forms are not current, the policies are not clearly communicated, and the constant e-mails from Senior management about other Senior managers and their 'great' accomplishments is embarrassing and highly inappropriate.

    Advice to Management

    There is no advice that you guys will listen to as you are currently drinking your own Koolaid. As long as you continue in this fashion, this company will always be a mediocre, small company that could be bought and sold tomorrow and nobody would care. To the 'regional' leadership - you seem to be the people chosen as you survived the longest in the markets in which you 'manage'. Just because you have lasted longer than anyone else in a negative environment, doesn't mean you are actually qualified for the position. Don't ever leave, as you will quickly learn how under qualified you are.


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  5. Helpful (9)

    "McKinley, Inc"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Operations Specialist in Jacksonville, FL
    Former Employee - Regional Operations Specialist in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at McKinley, Inc. full-time (More than 3 years)

    Pros

    Promotions were quick, but earned!

    Cons

    No notice of job elimination. They expect a 2 week notice from employees, but will call you in route to another state and tell you that your job has been eliminated, knowing that this was in the works for some time due to the portfolio size decreasing! You will loose all your hard earned PTO, and get only 2 week severance. After working 60-80 hours a week and giving them countless personal time that is expected, but never recognized or appreciated. Very sad...this company was a great company at one time. CEO is a great man...but he has the wrong people running the show now. No regards to how his decisions will affect the people he eliminates, and no notice so you can prepare and look for other employment. Not what I thought Albert would let happen.

    Advice to Management

    Appreciate the personal time and effort from your employees. Recognize the people that have always completed the tasks given, gone above and beyond, and give you countless personal time away from their families. Be a good employer and know that most of your regional employee are single, for good reason, or are one income families, and eliminating their job with no notice is devastating. Your company should also pay out PTO. That is time that every employee has earned with blood, sweat, and tears. It should be paid out, especially in a regional 100% traveling position. I gave this company 150% each and everyday for 4.5 years. They gave me a slap in the face on a Monday morning at 9:30am in route to NC, with no notice.


  6. Helpful (11)

    "Build them Up!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Supervisor in Champaign, IL
    Former Employee - Maintenance Supervisor in Champaign, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at McKinley, Inc. full-time (More than a year)

    Pros

    Money is good. Time off is good. Use it while you can, and save the good money. You will need it when they fire you for no reason.

    Cons

    Management sucks! Starts at the top and works it's way down to managers!

    Advice to Management

    Start running your company with respect for the employees who make your money for you.


  7. Helpful (11)

    "If you have experience in the industry, don't consider applying"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Ypsilanti, MI
    Former Employee - Customer Service Manager in Ypsilanti, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at McKinley, Inc. full-time (Less than a year)

    Pros

    Good compensation and consistent feedback about performance. Some managers try to make the team environment friendly and fun.

    Cons

    Generally it is wise to steer clear of reviews posted by former disgruntled employees. However, I have found after being employed with this company that there is a lot of validity to the reviews posted here. I was employed with the company for just over a month and was terminated because I was having a "hard time adjusting to McKinley's way," and "I was too stern for their taste." I have several years of previous experience in the industry with a good track record of success, and generally McKinley does not hire people with previous multifamily experience. If you know fair housing and landlord tenant laws and you have any intentions whatsoever of trying to provide feedback to this company about your previous experience, my advice is that you run away from the opportunity and seek other opportunities in property management. Unfortunately McKinley proved to not be consistent with rules which made me extremely nervous concerning my in-depth training in fair housing laws. Almost every day I felt obligated to "help someone out" and "be soft" to keep a resident when in reality I was violating fair housing left and right. Ultimately management wants you to "bow down"and not speak your mind, so if you are direct in nature and you have a tendency to give your opinion when you feel it's needed, McKinley is not the right opportunity for you.

    Advice to Management

    Give people a chance who have multifamily experience to grow within your company and give them time to acclimate to your ways.


  8. Helpful (3)

    "commercial Property Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Property Manager in Litchfield Park, AZ
    Former Employee - Commercial Property Manager in Litchfield Park, AZ
    Approves of CEO

    I worked at McKinley, Inc. (More than 10 years)

    Pros

    Advancement opportunity's are plentiful. A promote from within culture opens the path to the top with hard work and sacrifice.

    Cons

    Success requires living the job. there is no work life balance. You will never take a vacation or be home for dinner, forget the kids soccer game. This is a life style not a job.


  9. Helpful (1)

    "Maintenance Technician I"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Tech I in Ypsilanti, MI
    Current Employee - Maintenance Tech I in Ypsilanti, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McKinley, Inc. (More than 3 years)

    Pros

    Better starting wages than competitors. Always a variety of tasks to complete in a fast paced environment so there is never any boredom. Many locations in Michigan and Florida to work at. Internal transfer is possible

    Cons

    Maintenance Technicians are required to perform on-call service on a rotational basis where you work your scheduled shift and any maintenance calls after regular business hours. This generates overtime hours that rather than pay you the well deserved O.T. you are often asked to flex out this time by leaving early or starting late as operationally feasible.

    Advice to Management

    Clarify and improve on-call system to provide a better outcome for the on-call technician. Ensure that the on-call schedule is written and provided to on-call technicians at least 90 days forward so that personal schedules can be better planned


  10. Helpful (9)

    "Stay away!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Manager in Orlando, FL
    Former Employee - Community Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at McKinley, Inc. full-time (More than a year)

    Pros

    The are good at being selective

    Cons

    Manipulation is the name of the game.


  11. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've worked for McKinley for over 10 years. Not every day is a walk in the park but I wouldn't trade the learning opportunities I've received here for anything. You'll work hard and be held accountable, but if you have a great work ethic, a desire to learn and can handle a fast paced and frequently changing work environment, you'll love it. The compensation and benefit plans are above average and the company cares about health, community involvement , achieving a work/life balance and growing employees from within.

    Cons

    It can be very fast paced at times and new properties can come and go quickly but that's the nature of property management. If you like absolute structure to your day and struggle to wear more than one hat, it's probably not the place for you.


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