McMaster-Carr Reviews | Glassdoor

McMaster-Carr Reviews

Updated August 11, 2017
532 reviews

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2.7
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Jay Delaney
259 Ratings

532 Employee Reviews

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Pros
Cons
  • I entered management in 2013 and went through the Management Trainee recruiting process (in 33 reviews)

  • No room for advancement, Expect to much from employees (in 15 reviews)

More Pros and Cons

  1. Helpful (2)

    "Management Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at McMaster-Carr full-time

    Pros

    Casual Dresscode
    Great Pay
    Reasonable hours
    Nice cafeteria food

    Cons

    It's like the "sunken place". Very stuck in their ways and not willing to try anything new. Old technology that hasn't been updated since the 80's. Culture is very stoic and up tight.

    Advice to Management

    Try new things, give clear direction.s


  2. Helpful (17)

    "Well-oiled Machine that does not attract innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in Elmhurst, IL
    Former Employee - Regional Manager in Elmhurst, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at McMaster-Carr full-time

    Pros

    Compensation
    Work-Life Balance
    Strong Employee Work Ethic
    Capable and Competent Coworkers
    Private company with no Quarterly Mindset

    Cons

    You will be a cog in their well-oiled machine
    No room for managing or operating differently than what the status quo dictates
    Strong Leadership Oversight prevents innovation
    Status Quo Culture
    Since you have no room to really differentiate yourself through your work and talents, you end of differentiating yourself through sucking up to management

    Advice to Management

    The company makes a ton of money and that wealth is certainly generously shared with employees. The positions and roles are designed so you can't truly "succeed" or "fail." You are really just a cog and replaceable. The compensation allows them to retain brilliant employees, but that brilliance is not allowed to shine at work.

    I honestly believe McM should not change anything except perhaps be more transparent in the hiring process to indicate that this is a SLOW moving company that has found a winning formula and simply executes on that. I wonder what will happen when Amazon and other disruptors find out the high gross margins that exist in MRO. McMaster-Carr is a great creator of wealth and a generous employer, but be prepared to get satisfaction from your life outside of work.

    If you want a job that you can have for the rest of your life as long as your perform well, sign up.

    If you want a job where you can bring your whole-self to work, and feel inspired through your work, this is not the place for you. The best employees were those that understood this and kept their nose down on monotonous tasks for 8 hours/day while having an extremely fulfilling life outside of work through church, family, side-projects, or hobbies.

  3. Helpful (1)

    "Business Operations Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Operations Specialist in Atlanta, GA
    Current Employee - Business Operations Specialist in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at McMaster-Carr full-time (Less than a year)

    Pros

    Great pay, great benefits, and the company overall is a pleasure to work for. Could ask for a better work/life balance. Company doesn't allow you to take work home with you, so you have no choice to disconnect.

    Cons

    Supervisors are great with numbers and analyzing data, but horrible with people. Things change constantly and very little communication is given about those changes. I feel like I'm constantly going to get fired.


  4. Helpful (1)

    "Competitive pay/bonus/benefits but not much else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Positive Outlook

    I worked at McMaster-Carr (More than a year)

    Pros

    Great competitive pay
    Fabulous bonus
    Unbeatable benefits

    Cons

    Terrible culture. Dog eat dog. Worked there for 2 years and would NEVER refer a friend to work there while I was there, or after. Turnover is extremely high. Which sucks because they hire really smart and thoughtful folks.


  5. Helpful (2)

    "Eh, it's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bin Filler in Aurora, OH
    Current Employee - Bin Filler in Aurora, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at McMaster-Carr part-time (More than 3 years)

    Pros

    Pay, raises and bonuses are great. Benefits are fantastic and completely covered by the company. The people are really nice and management does everything it can to help you out in personal issues situations.

    Cons

    Communication is horrible, especially with part timers. The motto is "do more with less faster" at least in the departments in the warehouse. I was injured on the job and was treated like dirt by the floor HR person upon returning. Management as a whole, takes forever to make decisions on something as simple as choosing a permanent lunch time for each department even though they've been doing the same one for 3 months. Interdepartment policies for the same concept are different and should be uniform. Cross-training or at least shadowing should be done so there isn't so much animosity between departments. Managers and supervisors are in a rotation so every 6-12 months you get new ones which means they have to learn a whole new department in a short amount of time and there are definitely growing pains that directly affect the people in the department for a while. It causes resentment, morale to drop, bitterness and A LOT of bad attitudes.

    Advice to Management

    Communicate with your team members more. Listen to your workers, we're all for the most part intelligent, well educated people. Cross-train/shadow your hourly people also so they see/understand the processes upstream and downstream from their department and how they directly affect it. Learn not only your position, but also the positions within your department so you have a better understanding of how changes to a process or implementation of something new will affect everyone below you in the department.


  6. "Good company benefits - culture needs work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at McMaster-Carr full-time

    Pros

    Amazing benefits, the employees are paid well and are very well taken care of. Health care, bonuses, etc are all pluses.

    Cons

    Management culture is very elitist. Very hard to move into management if you are hired in as a regular employee. Recent college grads are often placed in the management program that are paid much more than other new hires.

    Advice to Management

    Try to level the playing field between new and old employees, and employees with the same backgrounds.


  7. Helpful (3)

    "Get a degree and get out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Robbinsville, NJ
    Current Employee - Operations Specialist in Robbinsville, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at McMaster-Carr full-time (More than 3 years)

    Pros

    Pay. Free Health insurance for entire family. Work-life balance. Paid for grad school.

    Cons

    Management. No career advancement. While you work with a lot of smart people, there are also a lot of unmotivated people who do the bare minimum to meet expectations since they can't/won't move up.

  8. "Bin Filler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at McMaster-Carr full-time

    Pros

    Great money
    Great benefits
    Tuition program

    Cons

    High turnover rate
    No management communication


  9. "Management Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McMaster-Carr full-time (More than 3 years)

    Pros

    - Great company where you get to lead smart people
    - You are set up for success and cared for. People want you to succeed and put a lot of effort into your development
    - You just worry about your job, compensation is great.
    - Expectations are very reasonable. You are expected to make incremental improvement, but nothing that will change the world

    Cons

    - You aren't expected to change the world, so sometimes your projects can feel a little menial
    - There is not a lot of career advancement for staff (non-management) positions, so you are dealing with a workforce that can be fairly frustrated. This is a leadership challenge.
    - mature company, so you don't get the chance to drive revenue growth

    Advice to Management

    None. It's a well run company. There are some drawbacks about innovation, but I wouldn't change anything.


  10. "Good company to work for with some considerations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hazards in Elmhurst, IL
    Current Employee - Hazards in Elmhurst, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McMaster-Carr full-time (More than 3 years)

    Pros

    Good compensation, benefits, work environment, bonuses

    Cons

    Work is repetitive. Strict management for the nature of the work. Technology is outdated.

    Advice to Management

    Put some of that money into updating the technology.


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