McMillan Reviews | Glassdoor

McMillan Reviews

Updated July 24, 2017
42 reviews

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4.5
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McMillan CEO and Chief Creative Officer Gordon McMillan
Gordon McMillan
32 Ratings

42 Employee Reviews

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  1. Featured Review

    "Unique, supportive and well-balanced culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Manager
    Former Employee - Client Services Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McMillan full-time (More than 10 years)

    Pros

    The agency was founded in 1996. So it is young enough to be fresh, exciting and open to new ideas. But it is established enough to have a solid HR function, well-trained and supportive managers, and an excellent work-life balance. As an agency, the clients' needs can often tip that balance during busy times but the agency is very accommodating to balance things out appropriately. It is a very fun, laid-back yet professional environment. And with clients across the US and Europe, there are opportunities for more global exposure--and from time to time, travel.

    Cons

    The only cons I can think of are actually consistent with any creative agency of that size (80 people, +/-). Internal communication can be challenging and the inherent 'tension' that can exist between clients and creative pops up now and again.

    Advice to Management

    Continue to nurture the amazing culture that exists. Develop talent from within the ranks.


  2. "3 Month Feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McMillan full-time

    Pros

    Great working environment. Spoil everyone.

    Cons

    Really can't think of any at this time. Seriously.

    Advice to Management

    Great job at forming a culture of hard working atmosphere with an easy going way of life. Extremely impressive.

  3. "High Class"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Very professional personnel, some of them so friendly and collaborative.

    Cons

    In the mean time, there is a lot of politics.


  4. "A place that invests in making mid-management into emotionally-intelligent leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Art Director
    Current Employee - Art Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McMillan full-time (More than a year)

    Pros

    - Provides intensive leader training and small-group workshops for mid-management
    - Offers plenty of outlets for creative thinking if you are proactive
    - Is attentive and very responsive if you are get "burn out"
    - Brilliant, stylish, and fun teams to work with
    - Senior executives have a open door policy, and frequently seem to have mid-management drop by for informal advice and boosts.
    - Industry standard salary, but with good benefit package (and you get your birthday and a volunteer day off)
    - Offers annual personal improvement for conferences or training

    Cons

    - Some people are usually or always busy, while others seem to have quite a lot of free time
    - Interesting and highly-creative projects are often treated as extra-curricular, and little or no time is allotted on your schedule for them.


  5. "Surprisingly edgy agency in such a sleepy city"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ottawa, ON (Canada)
    Current Employee - Anonymous Employee in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McMillan full-time (More than a year)

    Pros

    The culture is inviting, friendly and family-like. No-one has an ego or bad attitude. New hires seem to be vetted at the door for cultural mesh.

    Cons

    Some teams need to work MUCH harder than others (due to client demands or resource shortages, or both), which for sure is draining. Its ok once in a while, but if it becomes the new norm it will take its toll and may be contributing to departures.

    Advice to Management

    Keep up the wonderful incentives and internal team empowerment you're doing. I'm extremely grateful to be part of the McMillan family.


  6. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Recommends
    Neutral Outlook

    I have been working at McMillan full-time (More than 3 years)

    Pros

    I've loved working at McMillan. The people are great - hardworking, fun and caring. I have always felt supported by the management team. My direct manager has my back and has coached me through many situations. She's always available to listen and offer advice. We do work overtime every now and then, but McMillan definitely strives for a good work-life balance. I know that if someone raises the flag that they're overwhelmed, support will be provided and people will work together to find a solution. We work hard but are compensated in many ways - end of year bonuses, offsite trips, free drink cart/lunches, fun events. The office is closed between Christmas/New Years and on holidays. McMillan also invests in their employees' growth through counselling and conferences.

    Cons

    Some of the managers do not follow process. It's difficult to keep things moving along while some of the key decision makers in the campaign process are doing their own thing. Also, of the Creative Directors can be very difficult to get ahold of for direction or answers.

    Advice to Management

    Enforcing process among managers and creative directors. This will also cut back on people working additional overtime, as the account team/studio team can work to balance workload.


  7. "Goods"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at McMillan full-time

    Pros

    Friendly colleagues and good environment

    Cons

    Need to overtime to finish the job

  8. "Great place to work!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McMillan full-time

    Pros

    McMillan has created a culture that is hard to find elsewhere. They foster collaboration and entrepreneurship while providing challenging work opportunities. The work environment fosters teamwork and creativity and is flexible and laid back.

    Cons

    Work life balance can be challenging at times.

    Advice to Management

    Working on B2B has shifted the culture. It’s imperative that management acknowledge and address this. The culture is so embedded in all that McMillan does and it’s what makes it such a special place to work. Keeping the culture alive is critical.


  9. "A good place to be and grow"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McMillan full-time (More than 10 years)

    Pros

    A very comfortable place to be/work. Good spread of young and old bringing fresh ideas and a wealth of experience on all fronts. The will and need to improve is ever present and acted on.

    Cons

    It can be busy (really busy) at times but that's the way it goes sometimes. Hard work is recognized and appreciated. <--- Con becomes a Pro.


  10. "Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at McMillan full-time

    Pros

    -Fun location
    -dogs allowed
    - can work from home sometimes
    -alot of cool, talented people
    -chill & social atmosphere
    -off at Xmas - if there isn't a big job happening

    Cons

    - some people are really busy, some seem to have not much to do
    -Process isn't often followed especially when it gets really busy
    -can be lots of overtime and no warning about it
    -making the same pay as a job I had 10yrs ago
    - repetitive and not very creative work
    -favoritism toward some employees
    -salaries and bouses are random
    - high turnover
    -feedback doesn't always seem welcome
    - not much for training or development to help moving up
    -stressful at times
    -emails at all hours

    Advice to Management

    -treat everyone as equal
    -balance the work better
    -make everyone use the proper processes
    -more opportunities to move up and get raises


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