Mccamish Systems Reviews | Glassdoor

Mccamish Systems Reviews

Updated July 31, 2017
11 reviews

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1.9
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J. Gordon Beckham, Jr.
5 Ratings

11 Employee Reviews

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  1. "Value"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mccamish Systems (More than 5 years)

    Pros

    Always felt like I was providing value
    My opinions were respected
    Recognized as an SME
    Great salary and benefits!

    Cons

    No room to grow. Size of organization prevented upward mobility.


  2. "Horrible company"

    StarStarStarStarStar
    Current Employee - Human Resources Manager
    Current Employee - Human Resources Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mccamish Systems full-time (More than 5 years)

    Pros

    There are other businesses in the same building that don't mind if you use their microwaves. That is the only positive.

    Cons

    The representatives are not given the proper training, no raises or promotions (the company pays nothing close to other comparitive call centers, the systems never work and are never improved, the management lies to the carriers they administer for and expect that their employees partake in the lies, the customers are constantly put last and provided incorrect information. The turn over rate is astronomical, and people in management are very quick to micromanage and criticize the employees.

  3. "Everything they asked me to do since training me on what I was originally trained for somehow was hardly possible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Des Moines, IA
    Former Employee - Anonymous Employee in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mccamish Systems full-time

    Pros

    Seems relaxed and team oriented

    Cons

    Very Inconsistent
    Poor communication
    Lacks structure

    Advice to Management

    Get organized and don't hire people if you don't need them. Very unorganized and training is horrible, almost nonexistent. Everything seemed inconsistent. Requesting for work to do because you're bored and somehow can't train during your training period was a daily struggle and taking a month to train on even one client wasn't doable either but somehow reflects on the new, untrained employee. Very unfair and un-promisimg if you're looking to strive in your job and do well with the job you're hired to do because you can't get properly trained. Very disappointed. Don't look for employment here if you're wanting to succeed in your career.


  4. "Think twice before joining this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Lead in Atlanta, GA
    Former Employee - Technology Lead in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mccamish Systems full-time

    Pros

    Some learning opportunity is the only positive side of this company.
    Though Mostly old technology oriented company.
    HR never responds after you leave the company.

    Cons

    Treatment to employee by senior management should improve a lot. Please treat with respect.
    Poor salary and bonus structure w.r.t. other companies.
    Hidden rules that is never clearly clarified to its employee.
    Worst health insurance. Until you reach deductible amount, keep paying full doctor's bill for standard plan. Costly enhanced plan.
    No 401K match.

    Advice to Management

    Treat your employee with respect even though you pay less salary.
    While recruiting an employee offer a position as per their experience and knowledge instead of deceiving them.
    Do not negotiate too much on salary because they will not stick to your company for a long.
    Focus on work-life balance of your employees.


  5. Helpful (2)

    "Infosys McCamish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mccamish Systems full-time (More than a year)

    Pros

    Need to find one for the company.

    Cons

    No work life balance. There is a demand to work on Weekends, 24 hours and no interest in listening to Employee personal life balance.
    Not attractive compensation or benefits wise. Always manipulates money management.


  6. "Management lacks leadership, communication and no upward mobility."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sandy Springs, Fulton, GA
    Current Employee - Anonymous Employee in Sandy Springs, Fulton, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mccamish Systems full-time

    Pros

    Fast-paced work environment with a built in support structure designed to fix system issues related to job functions. Knowledgeable senior management with many years of industry experience.

    Cons

    Continuous wide range system capability issues related to client service management. Constant organizational changes and unclear objectives lead to mismanagement of staff and reduces productivity. No coaching and almost no development of staff. Most employees experience lack of personal career growth and low overall morale.

    Advice to Management

    Set clear and concise career development paths. Communicate organizational changes and updates.


  7. Helpful (1)

    "Poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Specialist in Des Moines, IA
    Former Employee - Call Center Specialist in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mccamish Systems full-time (More than 3 years)

    Pros

    Small atmosphere, close to downtown Des moines

    Cons

    No confidence in management, constant restructuring, no clear career path and lastly the pay and benefits

    Advice to Management

    Treat your employees like you should be treating customers since they are N actual customer, and get with the time

  8. "Slowly Growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Processor in Atlanta, GA
    Former Employee - Processor in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mccamish Systems full-time (More than a year)

    Pros

    Good Coworkers and Great environment.

    Cons

    Bad Management still figuring things out.


  9. "Working at Mccamish"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    Pros

    Good Benefits. Variety of clients to work with. System development opportunities.

    Cons

    There is inadequet project management

    Advice to Management

    need stronger communication from upper management about what is happening concerning clients and the company in general


  10. "Great company compensation-wise prior to acquisition. Now, the technology is decent, but mgmt is ??? Merging cultures"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Analyst
    Former Employee - QA Analyst
    Recommends

    Pros

    Wealth of knowledge and learning. Some great people there.

    Cons

    Dueling cultural philosophies and principals are changing.


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