Mears Reviews | Glassdoor

Mears Reviews

Updated October 23, 2017
63 reviews

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3.0
StarStarStarStarStar
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Mears CEO David Miles
David Miles
24 Ratings

63 Employee Reviews

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Pros
  • Good team work and good work environment (in 3 reviews)

  • good working hours,friendly serviceusers and staff (in 3 reviews)

Cons
  • same staff going sick when don't get hols or time off they want- dont care about colleagues who have to cover for them or service users who get upset (in 5 reviews)

  • blaming office staff for rotas- its constantly covering for same wasters that causes problems (in 4 reviews)

More Pros and Cons

  1. "it was a very friendly place with friendly co-workers and managers. i really loved the environment and helping others"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mears full-time

    Pros

    i am a people person, i get along with everyone, energetic, friendly, dependable, intelligent, clean cut, problem solver, and looking for a great place to work

    Cons

    sometimes i can be to friendly


  2. "scientist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    flexible work hour, flexible project, nothing else to say

    Cons

    salary and benefit went down a lot over years

    Advice to Management

    Need to hire goo

  3. "I'm not entirely unhappy here but I'm not happy either."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a good company for starting out and you can make a little money when you need it.

    Cons

    There is no consideration for the employees.

    Advice to Management

    Having a revolving door company does not breed quality.


  4. Helpful (1)

    "Worst place ever!"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mears full-time

    Pros

    Guaranteed $550 every 2 weeks.

    Cons

    Everything from management to CEO.


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Repair in Stockport, England (UK)
    Former Employee - Repair in Stockport, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mears full-time (More than a year)

    Pros

    Supportive company, good work-life balance and fair

    Cons

    Mid-low pay, difficult to progress

    Advice to Management

    None


  6. "support worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Residential Support Worker in Norbury, London, England (UK)
    Current Employee - Residential Support Worker in Norbury, London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mears part-time

    Pros

    career progress. courses are offered to employees every year

    Cons

    zero hour contract. not enough hours for carers


  7. "Mr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Mears full-time

    Pros

    Brilliant Job. clients are brilliant colleagues great fun

    Cons

    Management are useless they have no people skills. All they are interested in is filling there rota,
    They will work you into the ground if you let them

    Advice to Management

    No Comment

  8. "Care coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Coordinator in Chiswick, England (UK)
    Former Employee - Care Coordinator in Chiswick, England (UK)
    Doesn't Recommend

    I worked at Mears full-time (Less than a year)

    Pros

    I have nothing positive to mention personally

    Cons

    No over time paid. expect you to work for free. do not follow legal regulations but expects you to bend the rules. completely terrible, I was let off because I refused to stay and do overtime when I had to go pick up my child.

    Advice to Management

    sort it all out mate. mears care is falling to pieces.


  9. "Application Support Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Support Analyst in Colchester, England (UK)
    Current Employee - Applications Support Analyst in Colchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mears full-time (More than 3 years)

    Pros

    Good team work and good work environment

    Cons

    communication is lacking to the pit face

    Advice to Management

    Work on better communication of strategy


  10. "Don't recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Planner in London, England (UK)
    Former Employee - Planner in London, England (UK)
    Doesn't Recommend
    No opinion of CEO

    I worked at Mears full-time (Less than a year)

    Pros

    A good team, some really hard working people who often went unrecognized.

    Cons

    unrealistic work load, the manager employed her relatives to work in the office who would take exceptionally high amount of cigarette breaks and extended lunch breaks. The manager considered answering the phones first thing on a Monday morning not as important as the framed accolades on the wall praising Mears staff with various achievements. These had to be re-printed and clouds cut out in the shape of clouds. If the "clouds" had points in them, you were yelled at from across the office and told to do it again. Unbelievable but it happened. Planners were instructed to deceive the client on a daily basis by hiding figures of overdue jobs. These hidden jobs would be suspended on a Friday and released on a Monday once the client had run the report. Jobs were sent through to an operative on a pda and the works carried out would be sent back by the pda. However Mears wanted the planners to do what could only be described as "dot to dot." This meant the planner would be doubling up on work, by drawing a series of dots across graph paper green to signify a new job, red which meant the resident wasn't home and the property was carded etc. This took considerable time and added to the planners day. Basically taking the information off the computer screen, adding to paper then re-adding to the screen. Mears had also removed the interface, this was to prevent the client from being able to see what Mears had on their own database. This also meant that Mears planners would have to separately add information to 3 different databases. Jobs which had been suspended and then released would get lost in the system and would often end up being out of date before the job had even been booked out.

    Advice to Management

    Some of the senior managers need to learn how to communicate with their staff and some of the carry out spot checks on certain branches which appear to be performing but are not.


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