Mears Transportation Group - Motor Coach Division Reviews

Updated Sep 8, 2020

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2.8
53%
Recommend to a Friend
46%
Approve of CEO
Mears Transportation Group - Motor Coach Division President Charles Carns (no image)
Charles Carns
25 Ratings
Pros
  • "The only pros are meeting people from around the world, being home every night, year round local work, & well maintained outdated equipment(in 4 reviews)

  • "Meet people from diverse cultural back grounds from all over the world(in 3 reviews)

Cons
  • "low pay, no room for advancement(in 7 reviews)

  • "Many drivers complain of being exhausted due to long hours just to afford to make ends meet, and it's not going to change(in 5 reviews)

More Pros and Cons
  1. "Overall review, not just Motorcoach. Great Company. CEO Cares about the employees."

    5.0
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mears Transportation Group - Motor Coach Division full-time for more than 5 years

    Pros

    First the CEO is John Castle and no longer Charles Carns. So my CEO rating below is for the current CEO, John Castle. The President of the company has done a good job of keeping the company competitive as well as treating their employees respectable during the furlough processes. The employees were really great and easy to get along with and supporting them was a great part of my day. In dealing with management, it was awesome. They were always cooperative and helpful when I needed to assist them and their attitude was always to support me. Never got a nasty attitude.

    Cons

    Too many managers in some departments.

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  2. COVID-19

    "Laid off due to COVID.."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Motorcoach Operator in Orlando, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Mears Transportation Group - Motor Coach Division full-time for more than a year

    Pros

    Honestly, this job is a great way to get your foot in the door in regard to their CDL program, and they recently upped the pay scale. Most of the drivers are very friendly, and if you can manage to be a decent human being than the driver managers are just as relatable and easy-to-talk-to. They work with you pretty well on your schedule as long as you get them to like you, but that's the same with any company really.

    Cons

    Severely lacking in opportunity, poor management, a lot of "politics", still pays fairly low compared to the rest of the transportation industry, and care more about their contracts than their employees. Motorcoaches have many roaches and the older ones are in very bad shape, and there are constant road accidents within the company which they use to justify the low pay.

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  3. "A great starter job."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service 
    Recommends
    Negative Outlook

    I worked at Mears Transportation Group - Motor Coach Division full-time for more than 3 years

    Pros

    Easy work, friendly atmosphere, responsive management.

    Cons

    Needs higher pay to stay competitive, extremely adverse to change, doesn't seem to be moving forward with technology.

  4. "Should be used as a stepping stone but not a career"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Taxi Dispatcher in Orlando, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Mears Transportation Group - Motor Coach Division full-time for more than 10 years

    Pros

    Management flexible and usually helpful. Meet people from diverse cultural back grounds from all over the world. Enjoying helping people is a must for this job. Not a difficult job but you have to like working with people. Job security usually good unless you are caught doing things you shouldn't be doing to begin with like selling fares or smoking on the job. Then you deserve to get the boot anyway.

    Cons

    Starting pay is low , no real advancement opportunity, new hires make almost as much as people that have been their a long time 10+ years. Sometimes whiney cab drivers can be a challenge but it helps if your firm, fair, and patient and have a since of humor. Not enough vacation time given after being employed with the company for a long time, or benefits, or perks. It would be nice to feel valued. Sometimes you feel invisible. Tenure means nothing. You have nothing to look for ward to or obtain. Can be stressful at times if you have a convention and have a long line and have to multitask by yourself and you need assistance and don't have any. Since you work outside you're outside in the elements which can be uncomfortable especially in the summer when its hot and muggy.

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  5. "Ok company but can be better"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent 
    Doesn't Recommend
    Negative Outlook

    I have been working at Mears Transportation Group - Motor Coach Division full-time for less than a year

    Pros

    Flexible schedules, Strong team work

    Cons

    Pay not good, health benefits are sub par

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  6. "Underpaid Toxic and Discriminatory Work Place -- DON'T apply."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Receptionist in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mears Transportation Group - Motor Coach Division full-time for more than a year

    Pros

    Coworkers make it bearable.

    Cons

    I never write reviews, but I would be upset if I did not at least save someone this stress by taking the time to write this… That being said, I would not suggest working here if you want to have a life and a good work environment with no stress. You will be over worked and underpaid (10.50/hr., experience? 13-15/hr.) and don’t bother asking for more as they will not care. Management is unsupportive unless you are a ‘favorite’, then they can bend some rules for you. Want a day off? You’ll have to call out and take a write up because you’re not getting it. Sorry not sorry! You work when and where they say until you get some seniority, and even then, you are still scheduled what they give you. They do not appreciate their employees, and do not care who they bring in (unless you are a POC… might have to deny you based on how you look. Sorry, they discriminate there!). Quantity over quality as it’s all about the numbers, and everyone is replaceable (which they will constantly remind you when threatening your job for minor things). Benefits are terrible, and you’ll say goodbye to basically half your check so prepare for that. If you have your CDL license already, DO NOT APPLY! You are wasting your time, and there are better companies that treat their employees so much better out there. There’s a reason any department will hire almost anyone who walks in… I can understand if you are desperate, and even then, please don’t do it. Look in retail or go to the parks! Save yourself from this toxic environment.

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  7. "Long hours, low pay. And don't be fooled by the promise of tips."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bus Driver in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mears Transportation Group - Motor Coach Division full-time for more than 3 years

    Pros

    Decent health benefits, you may get to drive a well-maintained highway coach (if you're lucky!) If you go 2,000 hours without wrecking a bus (or even scratching it) in a city with some of the worst automobile drivers and traffic in the country, congratulations! Here's $200! Or ten cents for every hour you worked without even the SLIGHTEST incident. Mears used to frequently offer "incentives" of several hundred dollars for working your off-day four, six or even eight weeks in a row. But since the pay is so low, they found that we were working our off-days anyway, so they've pretty much cut that out. Why pay us extra for something we're going to do anyway? Company health insurance for a driver with spouse is over $400 per CHECK! (every two weeks). Got a family? You don't want to know.

    Cons

    On the other hand, you may get to drive a 25-year-old retired city bus that has no business being on the road, the pay stinks, the hours are long, the rest time can be as short as the 8-hour minimum, work 60 or 70 hours a week, six or even seven days a week, with no overtime. And when you are in training, enjoy collecting your tips on Disney Magical Express. Because you won't see that work for YEARS, except on off-day or charter board. So you'll be making $12 - $14 per hour. And that's it. And enjoy driving your 1995 NABI ex-Oakland city bus at Walt Disney World. Oh, and you'll just love those non-adjustable seats that have you sitting on the floor. And if you're REALLY lucky, your after-market air conditioning system will last the entire shift.

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  8. "Its a job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Motor Coach Operator in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mears Transportation Group - Motor Coach Division full-time for more than 8 years

    Pros

    Lots of hours if you want to work

    Cons

    No overtime pay. I dont know how they do that but that's what's it is

  9. Helpful (1)

    "This is a good place to start, but please pay more!"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Motor Coach Operator in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Mears Transportation Group - Motor Coach Division full-time for more than a year

    Pros

    You can work as many hours as you want up to the legal maximum. Co-workers are mostly very friendly. Scheduling can be flexible and work with you if you get on their good side. Volunteer programs which allow you to volunteer days off for bonuses (available during peak seasons.) Paid CDL training (you have to stay for 6 months due to the contract you sign.) A wide array of different routes to choose from (once you get the seniority.) The only reason I recommend this place is because of the CDL training. This is a good place to start.

    Cons

    Low pay! 10.50 an hour for charter drivers, 12.50 for route drivers. You can make tips on some charter routes, but that's all luck based. When you first start, your schedule will be extremely rough. Most likely your first "bid" will be charter board, which means you can literally be put on anything at any time. Good news is the turnover rate is so high, your seniority will rise fairly fast. I went up nearly 150 spots in one year. Also the buses aren't well maintained as far as roached go, and the shuttle vans used for transporting drivers to different route locations are extremely dirty with roaches. Buses have issues oftentimes, as the mechanics are understaffed for similar reasons. (They try their best though.) Oh yeah. You will NOT get paid overtime either. You can work up to 70 hours in a 8 day period, but it will all be base pay. Many drivers complain of being exhausted due to long hours just to afford to make ends meet, and it's not going to change.

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  10. Helpful (2)

    "Take the next bus!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Motor Coach Operator in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mears Transportation Group - Motor Coach Division full-time for more than 5 years

    Pros

    The only pros are meeting people from around the world, being home every night, year round local work, & well maintained outdated equipment.

    Cons

    The cons outweigh the pros significantly. Let's start with pay which they are the lowest in the area for this. The equipment doesn't compete with other larger motor coach companies in the area. You would think that the entire fleet was no less then 5-7 years old at the most but you would be wrong. They have the money to keep a very late model modern fleet, but seem to want to waste it on maintaining older equipment that have been repainted. You could put lipstick on a pig but it's still a pig. They only buy the cheapest low end motor coaches with the minimum amenities in them and on them. No Alcoa Durabright wheels, but they all have grey steel wheels, with at least a bathroom and DVD and radio in each coach. I will say it again there vehicles are junk compared with other larger area companies. If you don't have a CDL they will train you to get one, which you would think this is a pro. It's not as if you part ways with the company for any reason within six months they will charge you what they feel it costs for the training. What's crazy is there a third-party state certified testing facility and get a kick back from the state for each person trained for their CDL. The front door needs to be a revolving one.

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Found 61 reviews