MedExpress Urgent Care Reviews
Updated May 5, 2021
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Approve of CEO
Dean Hatcher
28 Ratings
Pros
"I worked 3-12 hour shifts a week" (in 50 reviews)
"Free snacks only 3 day work week" (in 32 reviews)
Cons
"Long hours (12 hour shifts), extra responsibilities not in contract due to lazy management (center manager), little pay increase, too much focus on NPS" (in 26 reviews)
"Low pay, long hours and no bonuses" (in 18 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee★★★★★
Pros
Staff is easy to get along with, no drama Learn so much from so many different cases! Center manager is very fair, easy going while making sure all aspects are followed according to guidelines! Th day flies by! Never a dull moment, loved it! Structure structure structure! If you have a question, there’s a protocol in place. You never have to wonder how to do details of your job!
Cons
Long shifts sometimes make it hard on moms with little ones. Being open till 8 and being required to still take the last patient at 7:59 can make you get out hours late if there are already people still finishing up. Makes it really hard on childcare providers never knowing when you will finish shift. *no part time day shifts, 12 hour shifts (which are usually 14) only
Continue reading - Current Employee, less than 1 year★★★★★
Pros
I always feel appreciated and rewarded by my manager. If you work hard it goes a long way! And lots of opportunity for growth. I learn something new everyday. Also I love my coworkers!
Cons
Shifts can be long but in turn you have four days off. Often short staffed but it’s usually out of the managers control.
- Current Employee, more than 1 year★★★★★
Pros
Love my coworkers and my manager is very supportive and accommodating to everyone’s schedules. Great flexibility.
Cons
Long hours. Open from 8-8 but depending on how many patients there are and what they are being seen for, you can be there until 9 or even 10 on a busy/understaffed day.
- Former Employee, more than 3 years★★★★★
Pros
Work less days a week, snacks provided, some great employees
Cons
Low pay with a very tiny raise once a year, poorly staffed, centers (even busy ones) are shutting down constantly so no job security, you perform tons of urine drug screens all day long, you rarely get a break because you’re so busy and too little staff but you get in trouble if you don’t get a break, if you do get a break, it’s one 30 min break for a 13+ hour shift. Constant changes from upper management that don’t actually work in clinics and have no medical experience. Don’t work here unless just wanting to do it casual hours
Continue reading - Current Employee★★★★★
Pros
great benefits, leaderships, and office environment
Cons
very awesome place to work at with amazing people
- Current Employee, more than 3 years★★★★★
Pros
Coworkers and center manager. The 12 hour shifts. Flexibility with scheduling. Great experience for the medical field.
Cons
Big company. Sometimes feels like you are just an employee ID to them. Not a lot of room for advancement.
Continue reading - Current Employee★★★★★
Pros
Snacks? 3 days a week unless you’re short staffed (LOL we’re always short staffed)
Cons
You’ll be overlooked for any other progressing position unless you’re a complete suck up. I get it that it’s normal, but this company is worse. Experience and knowledge of all positions should get you a better position, right? No. United healthcare owns the company and our insurance sucks. They don’t care about employees, just the bottom dollar. But what else is new? $0.10-0.20 raises a year. 20 cents…
Continue reading - Current Employee, more than 1 year★★★★★
Pros
They have good incentives for employees
Cons
Covid was a whirlwind, but that was to be expected
- Current Employee, more than 1 year★★★★★
Lots of potential hampered by recent integrations with parent company.
RecommendCEO ApprovalBusiness OutlookPros
Nice office, friendly coworkers, good compensation
Cons
Nothing is standard or easy when it comes to acquiring and pulling data on a regular basis in their systems.
Continue readingWe’re sorry to hear about your frustration. If you want to provide us with further details, please send us an email at HRfeedback@medexpress.com. We look forward to continuing the conversation at your convenience.
- Current Employee★★★★★
Pros
12 hour shifts. Nothing else.
Cons
Will hire anyone and everyone. Management sucks. No guidance.
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