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MedExpress Urgent Care Reviews
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    MedExpress Urgent Care Reviews

    Updated June 25, 2017
    227 reviews

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    Full-time Part-time
    3.3
    Star Star Star Star Star
    Rating Trends Rating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Frank W. Alderman
    94 Ratings

    227 Employee Reviews

    Sort: Popular Rating Date
    Pros

    • Three 12 hour shifts cover a full time benefitted position which is great if you want to work more than one job (in 23 reviews)

    • 3 day work week, great providers (in 17 reviews)

    Cons

    • Center manager lets items run out before ordering more (in 17 reviews)

    • 12 hour shifts so days are long (in 6 reviews)

    More Pros and Cons

    1. "Secure credit card if there are charges"

      Star Star Star Star Star
      Current Employee - Anonymous Employee in Lexington Park, MD
      Current Employee - Anonymous Employee in Lexington Park, MD

      Pros

      Great care great people the doctor nurses and front desk. Clean spaces and up to date equipment

      Cons

      See advice on fore below of my situation.

      Advice to Management

      When insurance was check it took care of co payment and to see doctor military. So did not appreciate giving my credit card for any or if additional fees. There are too many hacker out here and been hacked and am very careful. I don't think that is needed if you have great insurance sound fishie to me

    2. "FOA"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Front Office Assistant in Minneapolis, MN
      Current Employee - Front Office Assistant in Minneapolis, MN
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at MedExpress Urgent Care full-time (Less than a year)

      Pros

      Working less days a week.

      Cons

      Low pay, lack of support for new trainees.

      Advice to Management

      Come up with a better training program, and update training. Make pay more competitive to retain the best help.

      3. Join the MedExpress Urgent Care team
      See Our Latest Jobs

    3. Helpful (1)

      "Ok; they need to make some major changes if they want to retain employees."

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Registered Nurse in Eden Prairie, MN
      Current Employee - Registered Nurse in Eden Prairie, MN
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at MedExpress Urgent Care (More than a year)

      Pros

      Day shifts; Manager is very kind.

      Cons

      Poor pay; next to no PTO; more concerned with times than patient care; little value in their staff.

    4. Helpful (5)

      "A good focus on the importance of training"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Training in Canonsburg, PA
      Former Employee - Training in Canonsburg, PA
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      A great place to work with a friendly culture. It's nice to see an organization that considers training so valuable. I would have loved to have stayed longer but another opportunity came along I couldn't afford to turn down.

      Cons

      The organization is growing rapidly and they are still finding their footing for rapid expansion. Overall, I didn't find any serious flaws or cons.

      Advice to Management

      Great policies for onboarding and getting to know each other. Overall, a great place to work.

    5. Helpful (1)

      "MedExpress Intern"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Canonsburg, PA
      Former Employee - Anonymous Employee in Canonsburg, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at MedExpress Urgent Care full-time (Less than a year)

      Pros

      Great educational experience
      Amazing Staff
      Solid Intern Pay
      Great corporate culture reflective of the employees

      Cons

      I do not have any negative statements to share about this work experience.

    6. Helpful (2)

      "Front Office Staff"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Front Office Assistant in Fort Myers, FL
      Current Employee - Front Office Assistant in Fort Myers, FL
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at MedExpress Urgent Care full-time (More than a year)

      Pros

      Co-Workers are amazing, atmosphere is second to none

      Cons

      Favoritism and politics runs rampant especially at just about entry. Managers are more interested in keeping 1 person happy

      Advice to Management

      Treat ALL employees with the same expectations. Stop the politics and favoritism in promotions. Choose promotions by objective fields. Teamwork, metrics, and overall attitude should be a good few

    7. Helpful (1)

      "Physician Assistant"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Physician Assistant in Harrisonburg, VA
      Current Employee - Physician Assistant in Harrisonburg, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at MedExpress Urgent Care full-time (Less than a year)

      Pros

      Scheduling is great! Good support from Mangement

      Cons

      Turnover of employees is difficult

    8. Helpful (3)

      "Definitely one of the worst experiences in my professional career"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Information Technology in Pittsburgh, PA
      Former Employee - Information Technology in Pittsburgh, PA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at MedExpress Urgent Care full-time (More than a year)

      Pros

      Flexible hours and free coffee

      Cons

      Toxic environment. HR is out of touch with base business and current issues. Novice leaders and weak management. The weak are promoted and the strong leave. Horrible turn-over.

      Advice to Management

      Listen to the hard workers. Just listen!

    9. Helpful (1)

      "Poor management"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Operations Manager in Canonsburg, PA
      Former Employee - Operations Manager in Canonsburg, PA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at MedExpress Urgent Care full-time (More than 3 years)

      Pros

      Great team in some departments. Great feet on the ground, and great support bi-laterally. Great peer support, and some lower management are good.

      Cons

      Very poor management. Worst VP structure I've even seen. Hard work goes Unacknowledged. Department heads assigned by default, with or without knowledge of the department.

      Advice to Management

      Listen to the folks that help ME be a success

    10. "Provider"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Indianapolis, IN
      Current Employee - Anonymous Employee in Indianapolis, IN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at MedExpress Urgent Care full-time

      Pros

      Flexible shift scheduling, very clear cut company goals that are patient focused, good benefits, competitive payscale for an urgent care center.

      Cons

      Recruiting difficulties have left staffing currently very thin. Somehow need to focus on bringing more quality full time providers.

      Advice to Management

      Rapid expansion is occurring, but attention to detail and manpower needs to also be a strong focus for their existing centers.

    Showing 227 of 229 reviews
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