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MedExpress Urgent Care Reviews
317 reviews
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Full-timePart-timeApprove of CEO
Jonathan Walker
2 Ratings
Pros
"You are able to work 12 hour shifts so you only have to work 3 days a week" (in 30 reviews)
"3 day work week - thats the best I can say" (in 24 reviews)
Cons
"Long hours (12 hour shifts), extra responsibilities not in contract due to lazy management (center manager), little pay increase, too much focus on NPS" (in 23 reviews)
"12 hour shifts are not bad however days stay open till 8 so if a patient walks in at 7:58-7:59 we have to see them" (in 8 reviews)
- Featured Review
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"travel APRN"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at MedExpress Urgent Care full-time (Less than a year)
Pros
I love it! Everything is auto with benefits and training. Everybody is so nice!
Cons
The online everything takes awhile to get used to but everybody is helping me do I think it’s good.
Advice to Management
No major concerns. A great company.
MedExpress Urgent Care 2018-02-21 08:45 PST ![MedExpress Urgent Care Logo]()
"FOA"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at MedExpress Urgent Care full-time (More than a year)
Pros
Schedule, career growth, working for a company that wants to develop the employees, atmosphere within the Centers
Cons
None that I can think of!
Advice to Management
I know there was some fluidity within upper management that caused confusion within the Centers as well as not having dedicated Center Managers for each Center. In some locations, this causes tension both between employees and if patients need to speak to a manager it can be a problem.
MedExpress Urgent Care 2018-08-16 06:39 PDT![MedExpress Urgent Care Logo]()
"RN"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at MedExpress Urgent Care full-time (Less than a year)
Pros
Wonderful company structure. Very caring and genuine staff all the way around. Absolutely wonderful! Best place I have worked in my nursing career.
Cons
The only negative I have come across is the slow accumulation of PTO hours.
Advice to Management
Keep up the good work. Amazing place to work!
MedExpress Urgent Care 2018-08-15 12:51 PDT![MedExpress Urgent Care Logo]()
"FOA"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNegative OutlookNo opinion of CEOI have been working at MedExpress Urgent Care part-time (Less than a year)
Pros
The on boarding pay was fantastic
Cons
They don’t care if you have things to do outside of work and you have covered for other in the past, people do not cover for you and management doesn’t care.
Advice to Management
Higher people with open availability
MedExpress Urgent Care 2018-08-05 09:19 PDT![MedExpress Urgent Care Logo]()
"Not bad, could be better"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at MedExpress Urgent Care full-time (More than a year)
Pros
12 hour shifts, so working 3 days a week is nice.
Cons
Insurance premiums are expensive.
Advice to Management
Hold each employee to the same standards.
MedExpress Urgent Care 2018-08-03 18:50 PDT![MedExpress Urgent Care Logo]()
"Great Atmosphere"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at MedExpress Urgent Care part-time (More than 3 years)
Pros
Working at Med Express is a great opportunity to spread your wings and become more independent as a mid-level provider. You always have access to a board-certified physician to help with any questions or concerns. It is a great atmosphere and the you work with qualified nurses and radiology techs as well as professional front office assistants.
Cons
There are times that two providers are needed to meet the census demands i.e. flu season and there aren't always two providers scheduled. This makes the wait times longer and patients more impatient which ends up dropping your personal evaluation scores; patients associate whoever they are seeing that day as the one who can control how the clinic is staffed. This, of course, is a decision made by higher-ups.
Advice to Management
Staff the clinics with at least 2 providers for the flu season just to ensure patients are quickly cared for and the providers are not burned out so quickly.
MedExpress Urgent Care 2018-07-15 18:27 PDTHelpful (1)
![MedExpress Urgent Care Logo]()
"FOA"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at MedExpress Urgent Care full-time
Pros
Learned medical front office skills so I can find a better job with better pay. Honestly no pros lots of pressure with very low pay and raises so small there really is no opportunity to make decent money.
Cons
Poor center management, huge turnover with the remaining staff working overtime and short staffed with no management support. Low pay for the responsibility and hours. Horrible schedule because the manager doesn’t care. Working 13 hr days with a half hour lunch early with no other breaks. Forced to make patients put credit cards on file even when the elderly don’t understand. Absolutely worse job I have ever had and looking to leave as soon as I have another job.
MedExpress Urgent Care 2018-07-21 03:23 PDT![MedExpress Urgent Care Logo]()
"Radiologic Technologist"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI worked at MedExpress Urgent Care full-time (More than 5 years)
Pros
12 hour shifts, wonderful staff, friendly clients, clean clinic
Cons
dislike management. policy handbook leaves much to be desired
Advice to Management
know your staff and keep them employed based on their work ethic and how well that person does their job, not on heresay.
MedExpress Urgent Care 2018-06-10 01:04 PDT![MedExpress Urgent Care Logo]()
"Great"
StarStarStarStarStarPros
Nice people and nice management
Cons
Too much work and lots of patients
MedExpress Urgent Care 2018-06-08 09:39 PDT![MedExpress Urgent Care Logo]()
"Best RN job out there"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at MedExpress Urgent Care part-time (More than a year)
Pros
Very structured and low stress environment
Cons
Nothing really besides triple documentation
Advice to Management
None
MedExpress Urgent Care 2018-06-04 07:02 PDT
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MedExpress Urgent Care Response
Feb 21, 2018 – Recruitment Marketing Specialist
We’re so happy to hear that and couldn’t agree more! When you join MedExpress, you join a passionate group of healthcare and administrative professionals who are dedicated to transforming the delivery of health care in the communities we serve. We’re glad to have you as part of the team.... MoreLess