MedPharm Reviews | Glassdoor

MedPharm Reviews

Updated August 22, 2017
20 reviews

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2.9
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Andrew Muddle
2 Ratings

20 Employee Reviews

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  1. Helpful (3)

    "Improving, but not recommended as it is."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scientist
    Former Employee - Scientist
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at MedPharm full-time

    Pros

    Ideal for a new starter, it is extremely difficult to get on any career ladder as a fresh graduate, but MedPharm readily take on inexperienced people and train them up in a multitude of techniques. This could be a factor of the high employee turnover - a fair proportion of people don't get on with the company or the type of work, and are either let go or leave very quickly.

    Due to the nature of the research and development work, every day is busy, and provides challenges and reasons to engage your brain. It's rarely boring and will help you develop as a scientist. You won't be clock watching all day.

    They're market leaders. If you want to be a leading scientific expert in a field, or have a genuine interest in topical formulations, MedPharm is ideal.

    There is usually decent scope for career progression, in part due to the high turnover rate.

    Cons

    The pay/benefits are low. This is perfectly acceptable for new starters who need to trade off such perks for the chance to kick start a career, but people with experience can find better jobs elsewhere, and it generally puts a time limit on how long employees want to stay.

    There has historically been a culture of grossly excessive hours (typically >9, occasionally 12 or more) and the use of fear and threats to ensure a high workload, without overtime pay, contrary to the official statement that overtime is always mutually agreed and never enforced, and the basis of most of the 1 star reviews here. As stated above the company has gradually improved on this point over time. However, some departments have it worse than others, and there still exists the occasional requirement to work long hours for no extra reward.

    Advice to Management

    Conflicts and issues such as pay and working hours can all be improved. Some people find senior staff very difficult to approach especially with bad news. The lab staff are often frustrated that there is inequality in the way people are treated (pay, promotions, opportunities, job allocations etc), when no obvious differences in performance exist.


  2. Helpful (1)

    "medical technologist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Medical Technologist in Diendoar (Federated States of Micronesia)
    Current Employee - Medical Technologist in Diendoar (Federated States of Micronesia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MedPharm full-time (More than a year)

    Pros

    work and social life is balance

    Cons

    uncompensated salary in professional level

    Advice to Management

    more focus on leadership

  3. "Senior Scientist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MedPharm full-time (More than a year)

    Pros

    Very good job security, so no fair of losing your job

    Cons

    You are worked to the bone. The managers can sometimes be unfair

    Advice to Management

    Treat staff better


  4. Helpful (1)

    "Great co-workers and supportive environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MedPharm full-time

    Pros

    Starting working at MedPharm has been a great decision; I had the opportunity to work on different type of projects and to be part of the team that develop several products that are now in the market. This is a great opportunity and you will rarely find something similar in another company.
    I will be honest the job has been challenging at times, but it has been one of the most rewarding experiences of my career (and this continues now); if you are willing to work hard and make a difference, this won’t go unnoticed and you will go quite far in the company.
    MedPharm rapidly grown in the past few years; despite that, there is still a family environment, where everyone knows each other. The recent restructure of HR has also great impact in terms of recruitment, internal communication and for personal support.

    Cons

    Sometimes the work can be stressful, and it's not the environment for someone accustomed to a slow, rarely shifting organization. Change is constant here. It is fast paced, and you need to be able to adapt and feel comfortable with that type of speed. With that said, I feel that I am adequately trained to adjust to these changes and I cannot imagine working in another company now.

    Advice to Management

    Continue to invest in your employees.


  5. Helpful (4)

    "Good place to start career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Scientist in Guildford, England (UK)
    Former Employee - Senior Scientist in Guildford, England (UK)
    Recommends
    Neutral Outlook

    I worked at MedPharm full-time (More than 5 years)

    Pros

    Very good place to start career for graduates. Young and friendly team in the lab. Fast track to develop career.

    Cons

    Working under constant pressure. Long working hours. Low salary for new starters. Not friendly management. Organizing work by management and short timelines.

    Advice to Management

    Management needs to improve organizing work and approach to employees. People are more effective when they are not under constant pressure!


  6. "Good opportunity for hard workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at MedPharm full-time (More than a year)

    Pros

    I chose to post this review because I don't agree with all the negativity on here. It is not my experience at MedPharm. I have been working there for 2 years. Its hard work and a fast moving environment. Lots of projects on the go simultaneously with many competing priorities. That is the key 'prioritisation'. I have often felt senior management are also juggling priorities and are more than willing to help out and make priority calls. No-one goes to work at MedPharm to intentionally do a poor job. I think the key is to have good communication with my boss and he is willing to sit down and go through my work with me whenever I need - no problem. The people are fantastic and I work with lots of great colleagues that I call friends. They are helpful, dedicated and hard working.

    Cons

    Lots of young people working there, in some cases straight from university. This is OK but the company could do with employing more middle managers and experienced scientists so that the learning curve is not so steep. Some of my junior colleagues don't seem happy unless they are whinging about something. But I think that comes form inexperience in the working world.

    Also benefits package is not great and not in keeping with industry standards in terms of healthcare, pension and perks.

    Advice to Management

    More information on the products we develop. Miss the email updates on client projects and products that leave the facility. Project Manager previously sent these out to everyone.


  7. "Finally found a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Guildford, England (UK)
    Current Employee - Anonymous Employee in Guildford, England (UK)
    Recommends
    Neutral Outlook

    I have been working at MedPharm (Less than a year)

    Pros

    Great atmosphere in the workplace and everyone super friendly. High level of health and safety and quality control for staff and products which is reassuring and clear routes of progression in the company. Diversity in work tasks keep things interesting.

    Cons

    Having to walk from one building unit to another to sign out at the end of the day.

    Advice to Management

    Keep doing what you're doing it's working great.

  8. "Just Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at MedPharm full-time

    Pros

    At MedPharm you get to work with world class scientists on some of the most sophisticated and fascinating projects in topical pharmaceutical development. A global leader in their field, MedPharm exposes its staff to the highest calibre of scientific endeavour. If you seek innovation, challenge and opportunity, you'll love it.
    Our services are in high demand so there is always plenty to do and in this respect, MedPharm is not for the faint-hearted. However principled, bright and committed staff who are prepared to work hard with a positive can-do attitude are recognised, valued, nurtured and rewarded well.
    Being familiar with job roles and working conditions across a wide range of different organisations, including some of the biggest and smallest pharmaceutical companies in the world, I can honestly say that MedPharm stacks up superbly as an employer and delivers job satisfaction which is second to none.

    Cons

    There is an expectation that staff will work hard and make a real contribution to the success of the organisation. Which an average MedPharmer would actually see as a plus!

    Advice to Management

    Keep doing what you're doing. It won't suit everyone but those who choose to join and stick with it will be loyal and supportive and fully deserve the recognition (monetary and other) which you clearly enjoy bestowing, far in excess of the average employer.


  9. Helpful (4)

    "CRO R&D at its best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nottingham, England (UK)
    Former Employee - Anonymous Employee in Nottingham, England (UK)
    Recommends
    Positive Outlook

    Pros

    Having worked at MedPharm for a few years and having got to know the majority of the staff, a lot of whom remain friends with me to this day, I think the majority of comments on this site are biased, untrue and warped versions of events from people who are clearly put out or trying to justify their reasons why they left or were asked to leave, which is why I feel strongly that I’d like to try and balance that out. None of these derogatory comments make any sense to me, and considering I think I had a well-rounded view of the company, I simply cannot relate to them. Yes the company are busy; however, in my opinion that is a reflection of success and dedication of its staff. No one was ever forced to work long hours; however, people were sometimes asked if they could to help out, it was optional (and overtime was paid at a good rate at weekends if you chose to do it). Unfortunately with research and development the results are not always predicable; likewise the time taken to do things can take longer than expected as a consequence of the unpredictability of R&D. Thus is it really a surprise that with a CRO, that people need to be flexible? Flexibility within the organisation was made crystal clear to me during my interview and in all the time I was there, and start and end times for work were also up to the individual providing they worked key hours. MedPharm is a fantastic place to work, if you are willing to learn. I even remember one of the senior team saying to me on my first week that MedPharm should be called MedPharm University due to the experience and knowledge you will get during your time there, and I completely agree with that. That said I don’t believe the CRO lifestyle is for everyone, it is not a sausage factory, it is not doing the same thing day in day out (allowing familiarity), it is not always predicable and it is not Disneyland (unfortunately there aren’t big fluffy rabbits running around everywhere giving people cuddles, despite some people on this site having the expectations that there should be, or at least implying this). It’s research and development for the leading pharmaceutical companies in the world, with a strong emphasis on quality, scientific knowledge and a desire to give the clients the absolute best and to do that right first time. It’s unpredictable, in that one week you can be working on nasal delivery and the next week, on skin or vaginal treatments. So far, it’s the best place I have ever worked, and I’m only the person I am today due to the experiences of working there.

    Cons

    MedPharm are a relatively young company with a lot of ambition who have grown on their success. There probably aren't as many benefits that can be had in comparison to a larger Pharma and it is busy. In addition as it’s a relatively small company, promotion opportunities were limited; however, as I saw the company grow during my time there, these opportunities were growing and becoming more frequent, I’m told now they even have a facility up and running in the US. But there is so much to gain from the company in terms of knowledge and experience and as the company grew whilst I was there so did the benefits, so it was getting better and better each year. I only left for personal reasons and needed to relocate outside of commuting distance and I do miss the people there.

    Advice to Management

    Keep doing what you are doing; in my opinion you have built a fantastic company with a great reputation (people I work with now talk about you all the time).


  10. Helpful (4)

    "A Diverse and Continuous Learning Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    I gave up a perfectly respectable job in Big Pharma for MedPharm. Why? because it was dulI, restrictive and I wasn't learning anything. I joined MedPharm just over a year ago and it's turned out to be an excellent decision.

    Firstly I have learned more in a year here than 5 years at my previous job. It's a multifaceted, dynamic and fast paced environment. You learn so much (even the bitterest reviews here acknowledge that). In my role I get to work with Scientific Project Leaders, Formulation & Analytical development, QC, QA & Production and clients. There are also many process improvement opportunities that span departments and the entire company.

    As other reviews have noted, there is a great spirit within and between teams. Sometimes it's all hands to the pump-this comes with the territory for a CR/CMO carrying out world class research and developing and manufacturing novel formulations -things don't always go to plan. I count myself lucky being able to work with highly talented people who really care-it's a big comfort when you're working together to overcome the numerous challenges that get thrown at you.

    I have found senior management and the owners to be open, positive, decent human beings and certainly nothing like the sociopaths described in other reviews. I've received advice, support and constructive criticism from nearly all of them . They are willing to listen to other ideas and opinions. You can even have a laugh with them (imagine that). The CSO has had meetings to speak to new employees and recently hosted a mentoring session which I attended. The idea that management don't care about their people is utter nonsense.

    If you are proactive and come up with solutions to problems , you will be given your chance. I've seen this a lot recently in many of my colleagues . You can really influence at MedPharm and get noticed.

    Cons

    If you want to learn, stretch yourself and work independently and with others to overcome challenges then you'll thrive. If you're looking for comfort and a steady predictable job, forget it. MedPharm isn't the place for you.

    Formal career paths and progression are still being defined-maybe not such a surprise given the rate of growth at MedPharm-but they are getting there and there's so much going on that there are plenty of opportunities to shine.

    There is a nice blend of energetic youth and experience but occasionally some of the younger employees display naivety and on the odd occasion a sense of entitlement. Not surprising but something to be aware of.

    There are fewer perks here than at other companies.

    My commute is long but absolutely worth it.

    Advice to Management

    I know its in the pipeline but I would share your plan for MedPharm with the whole company asap-people are genuinely interested and will better understand how they fit in.

    Keep on encouraging more ownership-it will have a big effect on behaviours and productivity.


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