MedQuist Reviews | Glassdoor

MedQuist Reviews

43 reviews

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2.0
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Peter L. Masanotti
22 Ratings

43 Employee Reviews

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  1. "Career Path Dead End"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist
    Former Employee - Medical Transcriptionist
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Company is substantial with history and some relative security - or at least it was several years back. Originally I was treated well, but everything changed due to changes in technological and the industry. Perhaps there are management positions that are still worthwhile.

    Cons

    Company mainly offers work for medical records transcriptionists. Ten years ago this work was considered a skilled specialty considered fairly valuable in the medical industry. I made a good living from it before that time. Technology and the medical industry changed, now it is like sweat shop piece work. Look for another line of work.

    Advice to Management

    I do not think that management, or even this company as a whole, is in a position to make a real difference in this line of work.


  2. Helpful (1)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist/Editor in Atlanta, GA
    Former Employee - Medical Transcriptionist/Editor in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working at home and being able to set a somewhat flexible schedule. The particular assigned "coach" I had was very helpful

    Cons

    Very low pay for work done. Editing cents per line lower than straight transcription and takes as long, or longer, than typing.

    Advice to Management

    Raise pay for editing voice recognition because it takes longer than straight transcription

  3. Helpful (1)

    "Medical Transcriptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist in Los Angeles, CA
    Former Employee - Medical Transcriptionist in Los Angeles, CA
    Doesn't Recommend

    I worked at MedQuist (Less than a year)

    Pros

    Pay on time, great IT support, ability to work from home, and the hours were pretty flexible.

    Cons

    There was not enough work. There was a constant change in personnel. Pay was very low. They expect a lot for very low wages.

    Advice to Management

    Take better care and have more compassion for your employees.


  4. "information consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fast Paced work environment, good people to work with

    Cons

    Constantly reorganizing, laying people off. At least 5 CEO changes while I worked there.

    Advice to Management

    None


  5. Helpful (2)

    "No compassion for the American worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay structure, good equipment, good IT support.

    Cons

    Lack, lack, lack of work mainly due to off shoring. No compassion for employees.

    Advice to Management

    Take lessons in restructuring and HR.


  6. Helpful (4)

    "I worked for Medquist for 17 years and was laid off at in the morning with no warning due to their outsourcing jobs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist in Clementon, NJ
    Former Employee - Medical Transcriptionist in Clementon, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Able to work at home.

    Cons

    No opportunity for advancement, low pay barely minimum wage and poor management.

    Advice to Management

    Do everything differently.


  7. Helpful (4)

    "A long-term disappointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SHDA in Franklin, TN
    Current Employee - SHDA in Franklin, TN
    Doesn't Recommend
    Neutral Outlook

    I have been working at MedQuist full-time (More than 10 years)

    Pros

    Working from home, benefits not prohibitively expensive. My managers have been basically decent, but they don't control promotion or pay.

    Cons

    Have been with them approximately 15 years, no promotion. Have watched all my original coworkers either be promoted or resign. Am making the same salary as I did 20 years ago and I must continually educate myself. Constantly getting new accounts which slows down my production.

    Advice to Management

    Stop looking for ways to cut our pay, reward us for excellence and watch morale grow along with your profits and customer satisfaction. Otherwise, don't be surprised at what happens when the next revolution comes around.

  8. Helpful (2)

    "Challenging, fast-paced work environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist/Editor III in El Paso, TX
    Former Employee - Medical Transcriptionist/Editor III in El Paso, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MedQuist full-time (More than 10 years)

    Pros

    Ability to work from home, created my own hours at first when I was a "statutory employee", which helped with Alzheimer's mother.

    Cons

    No promotions. Work load was very heavy at times. Outsourced some work overseas, then short of work. No "office" friends.

    Advice to Management

    Line count bar continued to be raised. No promotions. When transferred to 21 different states and various acute-care hospitals, time taken away from actual productivity because of reading each hospital's profiles and the way they wanted certain things done. Could we get the majority on the same page?


  9. Helpful (2)

    "Job helped me paid my bills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Support Level II in Franklin, TN
    Former Employee - Operations Support Level II in Franklin, TN

    I worked at MedQuist full-time (More than 8 years)

    Pros

    Predictable routine daily work which becomes easier to accomplish over time.

    Cons

    Too many changes, ex. Acquisitions, merging, layoffs. Expecting us to do more but still getting paid the same.


  10. Helpful (3)

    "Bought out my previous company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist in Free Home, GA
    Former Employee - Medical Transcriptionist in Free Home, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MedQuist full-time (Less than a year)

    Pros

    Nice to work from home. Like doing transcription. Benefits are good.

    Cons

    They laid off management people. Pay is low. Expectations for quality and production are too high.

    Advice to Management

    Care more about your employees.


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