MedQuist Reviews | Glassdoor

MedQuist Reviews

Updated Nov 14, 2018

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Found 45 reviews

2.0
StarStarStarStarStar
Rating TrendsRating Trends
11%
Recommend to a Friend
13%
Approve of CEO
Peter L. Masanotti
22 Ratings
  1. Helpful (1)

    "Very political, difficult to advance."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in
    Doesn't Recommend
    No opinion of CEO

    I have been working at MedQuist

    Pros

    Work from home. Flexible environment.

    Cons

    No opportunity to advance. No growth. Horrible employee relations.

    Advice to Management

    Learn how to recognize and keep talent.

    MedQuist2011-10-22
  2. Helpful (1)

    "Lots of work for very little pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Master Medical Editor in
    Doesn't Recommend
    Disapproves of CEO

    I have been working at MedQuist

    Pros

    The biggest advantage this job offers is working from home. This company also provides a decent PC with fairly reliable support/help desk.

    Cons

    No raises - ever. If you want to make more money, just work harder and faster. Quality is compromised (dismal) due to offshore employees butchering reports. Benefits are pitiful. Scheduling is not flexible. Once you get proficient on a particular account, i.e., making money, you get switched to an unfamiliar and/or very difficult account so that you can't make money. No consistency. Rare positive feedback.

    Advice to Management

    Try treating your transcriptionists with a little dignity and respect. Focus is too client-centered. MedQuist has lost sight of the face that transcriptionists make the company tick. Give bonuses and/or raises for a job well done.

    MedQuist2011-06-11
  3. "Intriguing"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in
    Recommends
    No opinion of CEO

    I have been working at MedQuist

    Pros

    Work from home, flexible hours, multiple resources provided for accurate workmanship, quality assurance a high asset to the company, feedback between management and personnel.

    Cons

    Speech recognition is on most of the accounts and greatly reduces your pay and speed. Speed is affected most at the beginning of your work.

    MedQuist2011-03-10
  4. "Changes in management style following Spheris purchase in 2010, make this a job I hope to have for years to come!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - MT Level III in
    Recommends
    Approves of CEO

    I have been working at MedQuist

    Pros

    Working independently from home. Quality equipment provided. Excellent 24/7 tech support. Great technology that stays abreast with changes in industry. Excellent training provided and tutorials are always available at the click of a mouse. Flexible work schedule within reasonable limits. With changes in management following purchase of Spheris, communication with direct supervisor is now superior --...

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    Cons

    Not for the undisciplined or inexperienced. Whiners are not going to like the work. You can only get out of this sort of job what you put into it.

    Advice to Management

    Keep moving in direction of last 7 months. The immense course correction in how MT's are "quality controlled" is amazing. Better the carrot than the stick which was routinely used under prior adversarial feedback structure. You seem to be listening to the worker bees. Astonishing!

    MedQuist2011-02-07
  5. "inflexible, poor pay per line even for an experienced MT"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Editor/Transcriptionist in
    Doesn't Recommend
    No opinion of CEO

    I have been working at MedQuist

    Pros

    There is a very small amount of flexibility in your schedule, give or take a few minutes. Saves money on wardrobe and gas. Equipment provided and reliable, available tech support. Relatively low stress.

    Cons

    Required to commit to a schedule, minimum 24 hours a week, which makes it difficult to synchronize your schedule with your spouse's so you don't have to use day care (which you can't afford anyway with what they pay). No raises, just an occasional opportunity to work longer hours to get an incentive. Long hours of sitting in one place. No notice of change in accounts so proficiency is difficult to attain. Dictators...

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    Advice to Management

    Appreciate and respect your work force by showing them the money once in a while. How difficult would it be to do quality reviews and give raises in accordance with consistent performance? The opportunities to work extra to earn incentives are not motivating for those of us who have a family to take care of and need time to be with them.

    MedQuist2011-01-30
  6. Helpful (2)

    "They pile on the work until you collapse, then shove you out the door."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support in
    Doesn't Recommend
    Disapproves of CEO

    I worked at MedQuist

    Pros

    Telecommuting options. Company pays for equipment. Education reimbursement (under certain conditions). Working for them provides good resume fodder, as they are currently the largest company in their industry.

    Cons

    No raises. Poor benefits, including no employer matching on 401K. No screening for competency on upper management and director level positions. Outsources to an excessive degree - this is not a company that supports the American worker. Downsizes during the holiday season. Board members get bonuses regardless of company performance. Does not consult product experts within the company when making technology purchases,...

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    Advice to Management

    Staffing levels in IT support are at about a tenth of what is needed. You will continue to experience issues with customer retention until this is correct. Given that you cannot adequately compete in the transcription industry on price, you MUST offer better service to stay viable. Morale also needs to be a much bigger priority as almost all of your employees are so miserable that they will leave the moment the job...

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    MedQuist2011-02-18
  7. "Decent starting position"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in
    No opinion of CEO

    I worked at MedQuist

    Pros

    Employee status, benefits offered but not necessary, ability to work from home, good quality equipment provided and great tech support.

    Cons

    Usually have to work less than desirable hours, penalized in pay per line for sending more than 10% of work for quality assurance instead of directly to client, which makes for low, low pay. Rare feedback, unless negative.

    Advice to Management

    Throwing out an occasional, unexpected "good job" comment to the unsuspecting but deserving worker can really go a long way for morale.

    MedQuist2010-12-26
  8. Helpful (1)

    "Run, do not walk, from this employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist in
    Doesn't Recommend
    Disapproves of CEO

    I worked at MedQuist

    Pros

    Getting to work at home is about the only good thing about this job. They do pay on time and offer reasonable benefits.

    Cons

    The pay is awful. In six years, I never once got a raise and in fact when I left, was making less than when I started. Most of the work is going to India, but yet we were expected to cover their overload when there were Indian holidays. Management does not care the least bit about its employees, who are just robots who earn money for the big bosses who I'm sure get salary increases and bonuses every year. I hope this...

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    Advice to Management

    Pay your employees a decent salary and stop padding your own pockets. Stop sending work to India.

    MedQuist2010-11-03
  9. "Better to work somewhere else."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in
    Doesn't Recommend
    Disapproves of CEO

    I have been working at MedQuist

    Pros

    Seems to be able to help for CMT.

    Cons

    Not much work, need to use PTO to make up the difference in hours. Have to work every day of the week to even get close to the full time hours needed then still short. Pay is less and seems to be dropping. Less PTO than previous company. Even though told that there will be work, never seem to have any work available.

    Advice to Management

    Leave the work in the US everyone needs work.

    MedQuist2010-08-20
  10. "pay stinks"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist in
    Doesn't Recommend
    No opinion of CEO

    I worked at MedQuist

    Pros

    Ability to choose your own hours, work at home

    Cons

    Pay stinks with voice recognition

    Advice to Management

    Increase rate per line, quit sending work overseas

    MedQuist2010-09-23
Found 45 reviews