MedRisk Reviews | Glassdoor

MedRisk Reviews

Updated March 23, 2019
167 reviews

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MedRisk Founder and Chief Executive Officer Shelley Boyce
Shelley Boyce
94 Ratings

Employee Reviews

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Pros
  • "People are nice and the hours aren't bad" (in 8 reviews)

  • "You can work from home on Friday if you're caught up with your report" (in 7 reviews)

Cons
  • "Told us it was not a call center and it was" (in 10 reviews)

  • "I do feel bad for the Team Leads, who have no say in company matters, they are just the puppets for upper management" (in 10 reviews)

More Pros and Cons

  1. "Excellent company !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Advocate
    Current Employee - Patient Advocate
    Recommends
    Approves of CEO

    I have been working at MedRisk full-time (Less than a year)

    Pros

    I love the holidays, pot lucks and all of the incentives that are offered here.

    Cons

    Have to work on Christmas Eve

    Advice to Management

    Continue coming up with ways to incentivize employees


  2. Helpful (3)

    "Good Thing Turned Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in King of Prussia, PA
    Former Employee - Anonymous Employee in King of Prussia, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at MedRisk full-time (More than 3 years)

    Pros

    Some Cool People
    Weekends off
    PTO
    Free coffee

    Cons

    Stress
    Management will get petty at times
    The computers go down multiple times for me and other coworkers
    High Turnover Rate
    Work Here At Your Own Risk!

    Advice to Management

    From the top to the bottom do a full inspection of your departments and how they are run. There are some serious problems on the ground level. If you look at things from a bird's eye view that's all you will see. But if you actually get into the trenches with the people you will be able to see a whole lot more. Please get to know what's really going on below. Remember all of the good people that got pushed out and pulled out of this company for various reasons. Remember how great the culture used to be. Get back to that. Get back to taking care of your people instead of focusing on the numbers. People would stay and work better if they had leaders who helped them to grow instead of finding all of the negatives. You can change this company for the better. I recommend that you ask for all of management to take professional development classes. Soft skills should be mandatory. Get a better system so your employees can hit the numbers.

  3. "horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Inquiry
    Current Employee - Claims Inquiry
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MedRisk full-time

    Pros

    nothing but a pay check

    Cons

    you will be overworked, underpaid, and never appreciated unless you know who's butt to kiss

    Advice to Management

    do your job instead of playing office politics and gossiping


  4. Helpful (1)

    "Potential to be a really great company..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provider Relations
    Former Employee - Provider Relations
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at MedRisk full-time (More than 3 years)

    Pros

    love my co-workers and it was a decent learning experience

    Cons

    lack of leadership.. better trying needs to made available


  5. "Bagel Mondays"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advocate
    Current Employee - Customer Advocate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MedRisk full-time

    Pros

    flex hours
    *sometimes* work from home opportunity
    free coffee

    Cons

    micromanagement
    appraisal of arbitrary number stating one's productivity
    quality is not praised

    Advice to Management

    team leads are not a big help but are the glaciers causing the decrease in moral and productivity in the work place. The rules and regulations installed in the work environment increase stress and self-motivation towards the companies goal: quality


  6. Helpful (4)

    "Great for a short period of time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound in Philadelphia, PA
    Current Employee - Inbound in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MedRisk full-time (More than 3 years)

    Pros

    Acceptable intro pay, casual wear, a bunch of events to get people together

    Cons

    Little room for advancement, pay does not increase to scale with responsibilities (and only incremental growth over time), very very very very cliquey, supervisors in inbound are very unreliable, complaints to HR are largely disregarded and are *NEVER* anonymous

    Advice to Management

    Really need to prioritize what is important to you: the people or the money. Because it seems painfully obvious no one cares about the employees.


  7. Helpful (2)

    "Billing Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rev Analyst
    Current Employee - Rev Analyst
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MedRisk full-time (More than a year)

    Pros

    Team members are fun, opportunities for social gatherings

    Cons

    Sketchy supervisors and management. No growth within

    Advice to Management

    Managers are very cliquey and promote friends. Not much room for advancement and you are treated like a high schooler.

  8. Helpful (5)

    "High expectations, not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advocate
    Former Employee - Customer Advocate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MedRisk (More than a year)

    Pros

    Pay was okay, flex time was the best thing about the job.

    Cons

    People are promoted based off popularity not ability. The quotas are constantly being raised and are unrealistic if you actually do the work the correct way, but as long as the management likes you it doesnt matter you can still be promoted if you half do the job.


  9. Helpful (4)

    "Believe the reviews and stay away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MedRisk full-time

    Pros

    Flex time
    Work from home

    Cons

    During my interview I did not mention the negative reviews I found on Glassdoor and wow what a huge mistake that was because I have found all of these postings to be completely accurate.
    Quality doesn’t matter to Upper management. Numbers do. But they’re in turn making more work for themselves and their employees as they hire anyone with a pulse and provide little to no training before throwing them a pile of work to complete.
    I have never in my entire career worked for such a dysfunctional Upper management and it’s laughable. The team leaders (who are paid more) will HIDE from their employees so they don’t have answer questions from their team members. No seriously. They rent out meeting rooms and sit in them to avoid being an actual manager. I could go on but why bother! Everyone else has said it best. If you are seeking to work in an environment with ambitious or career minded folks then look far far away.

    Advice to Management

    Throw it all away


  10. Helpful (2)

    "CSP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at MedRisk full-time (More than 3 years)

    Pros

    Well recognized company and top of the arts offices.

    Cons

    Management, favoritisms, lack of recognition, no room for growth, underpay

    Advice to Management

    Learn to value your employees, specially those that have been there a long time. Give anniversary recognition. Make salaries equal for all three states.