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MedScope Installer Reviews

Updated Jan 28, 2023

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Found 13 of over 33 reviews
3.1
64% Recommend to a Friend
0% Approve of CEO

Found 13 of over 33 reviews

3.1
64%
Recommend to a Friend
0%
Approve of CEO

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  1. 5.0
    Current Employee, more than 3 years

    Rewarding Job

    Oct 27, 2021 - Installer in Auburn, AL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Meeting elderly people Setting my own schedule Getting paid for mileage

    Cons

    Not enough work Wear and tear on my vehicle Sending device back when customer cancels

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  2. 1.0
    Current Contractor, more than 1 year

    LOTS of unpaid work. No Appreciation

    Jan 28, 2023 - Installer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule - deliver when you can but they ride you to do it ASAP

    Cons

    Has not raised pay since before pandemic ($25 <25 mi, $40 > 25 mi 01/28/2023) so barely worth it now that gas price has doubled along w everything else. TON of unpaid work as about a third of devices don't work after you charge it, test it, then call in for tech support, it's a good twenty minutes of work w/ no compensation to you. Plus, all these poor, sick, isolated clients always need your help for something. I don't mind helping clients but in the two years I've worked, I've received absolutely NOTHING from Medscope for the holidays. I mean even an emailed 'thank you for all you do'. Do any other gig job before this one.

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  4. 5.0
    Current Employee, less than 1 year

    The perfect side job if you love helping less fortunate people.

    Aug 20, 2021 - Installer in Valdosta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great management. Fulfilling work. Decent pay.

    Cons

    Limited jobs, and 1099 so no benefits.

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  5. 1.0
    Current Employee

    Na

    Dec 22, 2021 - Installer in Montgomery, AL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good part time gig when work is available

    Cons

    None at this time. A work in progress

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  6. 5.0
    Former Employee, more than 1 year

    Great Company

    Feb 10, 2021 - Installation Technician in Albuquerque, NM
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strong communication and good pay

    Cons

    Inconsistant with the amount of work

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  7. 5.0
    Former Contractor, more than 1 year

    Great job

    Jan 25, 2021 - Installer in New Castle, DE
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay, flexible scheduling, great management

    Cons

    None to share very enjoyable

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  8. 4.0
    Current Contractor, more than 1 year

    Good part time work for the time and effort required.

    Jun 29, 2020 - Installation Technician in Covington, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Have been installer about 2.5 years. Easy work. Flexible schedule. Can be pretty lucrative if you're set up right geographically and have a vehicle that gets really good gas mileage.

    Cons

    Work occasionally gets a little scarce. Not really a con unless you depend on the job to make ends meet. (I appreciate the break every now & then.)

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    1 person found this review helpful
  9. 4.0
    Former Contractor, more than 1 year

    no

    Jul 28, 2020 - Technician/Installer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Job for Part Time

    Cons

    The following difficulties are very often when making an appointmet the custommer is not notified by the company about the installation

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  10. 5.0
    Current Contractor, less than 1 year

    Have empathy

    Sep 26, 2019 - Installation Technician in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Make your own schedule, flexibility, pay, conversations with customers. For a job like this, you MUST have patience and empathy. The individuals we are working with are usually elderly and/or disabled. Keep in contact with your customers. Validate appointments prior to arrival to make sure they are home, if you think they may forget. You are an Independent Contractor, which means YOU have to do all of the work. If you are in it just for money, and have no empathy for the groups we are working with, pass on this job! You get money for going to an appointment when they are not home. Reschedule. The reviews on here are so shocking! I do not understand! I love this!! I get to chat with the customers, who may not have anyone else to talk to, are lonely and just want to have a conversation, whose family does not visit, how have no friends, are 70+ year olds who have nobody. If I could, I would have this job full time. My customer list is building but not at a full time job yet. I still do not count that as a negative because MedScope is growing, and it takes time to grow. I am proud to be here.

    Cons

    I cannot see any cons..

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    2 people found this review helpful
  11. 1.0
    Former Contractor, less than 1 year

    Management does not support the contractors

    Jun 15, 2018 - Installer in Hoquiam, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good part time job, flexible schedule

    Cons

    If you have an issue with the portal, management doesn't listen to your issue. If you try to talk to them about it, they quote back a script. If you want to speak to a live body, they have some kind of answering service after hours that is supposed to send your messages to the appropriate people but it does not happen. I was frustrated because there isn't any help after hours.

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    5 people found this review helpful

    MedScope Response

    Director of Human Resources

    Thank you for taking the time to write an honest review of your experience as a contractor. We are sorry for the issues you ran into, and understand your feelings of frustration. We take comments like this seriously, and have spent the last few months making some major improvements for our contractors. This includes retraining for our current staff on how to best manage installation or appointment issues our contractors face, as well as fully trained after hours technical support on nights and weekends, staffed by MedScope employees, with calls answered live, not returned. We hope these are positive steps to ensure a better contracting experience. We are always working to better ourselves, and we thank you for the constructive criticism.

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