MedSpring Urgent Care Reviews | Glassdoor

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MedSpring Urgent Care Reviews

Updated February 19, 2018
66 reviews

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3.4
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Astrid Stracke
11 Ratings

66 Employee Reviews

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Pros
  • 3 day work week, some friendly staff (in 4 reviews)

  • Low-moderate patient load for an urgent care (in 6 reviews)

Cons
  • The company is growing rapidly with high turnover so they struggle with keeping positions staffed (in 5 reviews)

  • Which is probably why we merged with another company and thier leadership team is the new (in 3 reviews)

More Pros and Cons

  1. "Physician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at MedSpring Urgent Care full-time (More than a year)

    Pros

    Medspring provides great opportunities to grow and learn. The work-life balance is great and management is very supportive. There is a lot of encouragement.

    Cons

    The company continues to grow by leaps and bounds and as such experiences some growing pains. Still it is adaptive and seeks to learn from those pains.

    Advice to Management

    Continue to work on communication, being supportive, and the human experience. It is working.


  2. "Steady flow, busy in bursts. Time really goes by fast. I like it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Radiologic Technologist in Austin, TX
    Current Employee - Radiologic Technologist in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MedSpring Urgent Care full-time (Less than a year)

    Pros

    3 day work week. Awesome co workers, plenty of available overtime, if you want it, the work isn’t difficult, at least once you can easily navigate the EMR system.

    Cons

    Can be difficult to find time to eat. Must travel to different cites at times. It’s also less hand on than I’m used to, not entirely sure this is a con, but I like more involvement in patient care. Feedback and discussion with providers. I miss providers who love to teach. Much less interaction here.

  3. "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at MedSpring Urgent Care full-time

    Pros

    Phenomenal leadership and pretty good benefits for a small company.

    Cons

    Things changed quite a bit under new management. There was much less of a sincere concern for employee's satisfaction.


  4. "Poor Leadership - Don't wast your time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MedSpring Urgent Care full-time

    Pros

    Some coworkers are great. Central Location.

    Cons

    Leadership has been making one bad call after another. Don't waste your time with this company.

    Advice to Management

    A great company starts with happy employees first.


  5. "company review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good company to work for

    Cons

    no PTO at this time


  6. Helpful (1)

    "Change was needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Austin, TX
    Current Employee - Director in Austin, TX

    I have been working at MedSpring Urgent Care full-time (More than a year)

    Pros

    I've been workign at Medspring for over 2 years now. The people are great and really care about the service we provide. In June we merged with another company and thier leadership has brought excitment and energy.

    Cons

    Historically we did very little to change the direction of the company. Which is probably why we merged with another company and thier leadership team is the new leadership team.

    Advice to Management

    Change was needed whether folks want to say it or not. Continue to keep us engaged, be transparent and communicate. I'm excited about the new direction this company will be going.


  7. Helpful (2)

    "anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MedSpring Urgent Care full-time (More than a year)

    Pros

    -Strong leaders at the top willing to help.
    -Flexible shifts
    -Friendly environment
    -competitive pay
    -Has the ability to be a powerhouse urgent care across the country.

    Cons

    -Lack of accountability when coworkers don't show up to work, the ramifications cause a domino effect that hurts the team.
    -Sometimes it's hard to find time to eat during rush hour but it's the norm if you've ever worked in an ER setting.

    Advice to Management

    Recruit positive candidates willing to work hard and come up with solutions rather than complain.

    -The only way to make sense out of change is to plunge into it, move with it, and join the dance. - Alan watts

  8. "Fast-Paced and Room for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MedSpring Urgent Care full-time (More than 3 years)

    Pros

    Great salary
    Room for growth
    Constant change means new opportunities
    Voice is heard
    Professional coworkers

    Cons

    Change is not for everyone
    A lot of work - need to manage time effectively
    Culture could be a little better

    Advice to Management

    I feel the culture needs to be a priority. With so much change and turnover, something needs to be done or else people will continue to leave MedSpring. The company should do a better job of showing appreciation to employees.


  9. Helpful (5)

    "Change is NOT always good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at MedSpring Urgent Care full-time (More than 3 years)

    Pros

    I've worked for the company for over 4 years and have and have loved it. The best part of it has been my co-workers and the always changing environment. I've been able to learn so much from strong, intelligent leaders along the way. It's been fun to be part of a growing company. We've all stood together through the good and bad.

    Cons

    We were recently merged by with another urgent care company. Most of us were initially excited. Unfortunately, it's no longer the place most of us once loved. The new leadership spends most of their time telling us how much we "suck" and how horrible our prior leadership was despite the fact that some actually still work for the company. The things they say are offensive. Many of the staff feel bullied by their tactics and are afraid to speak up for fear of retaliation. They don't seem to think about what they say or the long term repercussions of their behavior. It's clear to everyone but them they are in over their heads.

    Advice to Management

    Stop telling us how horrible we are. Yes, we know there is much room for improvement and the business was not performing as it should have been, but telling us how awful we are is NOT motivating. Threating to take away bonuses and increases because prior leadership has not made the right decisions is only punishing those still here. You want loyalty, but you've done nothing to deserve it. You are creating a toxic environment. Just reading the Choice One reviews makes it clear this behavior is nothing new.


  10. "Medical Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Assistant in Houston, TX
    Former Employee - Medical Assistant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MedSpring Urgent Care part-time (More than a year)

    Pros

    Good hours and flexible hours

    Cons

    Short staff during busy season


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