MedStar EMS Reviews | Glassdoor

MedStar EMS Reviews

Updated Aug 13, 2019

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Found 17 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
100%
Approve of CEO
Douglas R. Hooten
5 Ratings
  1. Helpful (1)

    "Great company and great atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Advanced/FTO 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MedStar EMS full-time for more than 3 years

    Pros

    A very good place to work. Primary 911 for City of Ft Worth and other cities. Company atmosphere is very good. Culture within the management team is very welcoming, much better than other services in the area especially of the orange/blue variety. Pay is very good and multiple shifts/rotations.

    Cons

    Gossip and drama, but what company does not have that

    MedStar EMS2019-04-22
  2. "Great starting point for the career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - EMT-B in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MedStar EMS full-time for more than a year

    Pros

    Even if it’s your first job in EMS, they help you through the training so you become proficient on your own. The pay is better than most private companies, plus, you work the 911 system.

    Cons

    Common work gossip and if you’re left without a partner, you make work with some grumpy people sometimes. Most everyone has those day, but some just are constantly like that and it can be a minefield trying to figure out how to work with them if you are not open minded and don’t listen.

    Advice to Management

    Some FTO’s don’t let you leave if you aren’t exactly like them or don’t work as if you’ve been in EMS before. My FTO was great, but I’ve heard some that could probably use some help.

    MedStar EMS2019-08-13
  3. "Pretty good place to get your career started"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - 911 Dispatcher in Fort Worth, TX
    Recommends
    Positive Outlook

    I have been working at MedStar EMS full-time for more than a year

    Pros

    Staff cares about your career

    Cons

    Politics No advancement Lots of negativity

    Advice to Management

    Get to know your employees

    MedStar EMS2019-08-11
  4. Helpful (1)

    "Great Place for Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Emergency Medical Technician in Fort Worth, TX
    Recommends
    Positive Outlook

    I worked at MedStar EMS full-time for more than 5 years

    Pros

    They care about their employees, there are always educational classes to attend that are free to all employees, there are plenty of opportunities to ladder climb

    Cons

    Drama. Management, admin, and supervisors sometimes find it difficult to get on the same page.

    MedStar EMS2019-04-13
  5. "EMT-B"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MedStar EMS full-time for more than 3 years

    Pros

    Very busy system with a wide variety of calls.

    Cons

    Operations and clinical are always at the opposite end of the spectrum. You will sometimes get action on complaints or issues. Sometimes that action is just jaw flapping. There is limited things to get involved in besides running 911 calls.

    Advice to Management

    Listen to your people, don’t be concerned about the dollar amount of something. Sometimes the cheap stuff doesn’t last. Higher level management needs to hold people accountable.

    MedStar EMS2018-09-26
  6. Helpful (2)

    "Overall great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Paramedic 
    Recommends
    Negative Outlook

    I worked at MedStar EMS for more than 3 years

    Pros

    - great coworkers - progressive - advancement opportunities - get all kinds of experience fast

    Cons

    - Office of Medical Director is full of incompetent people who are more concerned about power than they are the public or the field. - management is untrained in being leaders - not enough trucks/staff, makes for long days

    MedStar EMS2017-07-14
  7. Helpful (2)

    "Family Like Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MedStar EMS full-time

    Pros

    The company offers a number of employee appreciation gifts and events. Great company to work for, if you do what is expected of you and above you will have no problems working here. Management does their best to listen to employees complaints and concerns and find ways to work with them when realistic and possible.

    Cons

    Some departments have more accountability than others, which can pit departments against one another or seem "unfair". Medical benefits aren't the greatest but they are sufficient. Eye and dental are great!

    MedStar EMS2017-05-16
  8. Helpful (4)

    "Medstar EMT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - EMT-B in Fort Worth, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MedStar EMS full-time for more than a year

    Pros

    -Tarrant county offers an extremely diverse populous that will provide training and experience that could take years to achieve in many other service areas. -you can almost literally work as much as you would like. This is both a pro and con. - there are some great people who are very good at what they do. For a young medic wanting some experience you will most defiantly get what your looking for in this system. ...

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    Cons

    - field employees are grunts. There is very little respect company wide for the field. Partly because there are some less than professionals out there but that falls on the lack of integrity in the hiring process. - micro management is common place. The supervisors have little accountability and can pretty much do what they want without questioning. This is no big deal if they were taught to be "for the people". Instead...

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    Advice to Management

    - Change the process of hiring to aid in trusting your team more. - take care of your people and they will always take care of you, it takes time. - more accountability across the board bit just for the field. - lead from the front, we really wanna see you work. Teach us what you know. - positive re enforcement before the negative almost always warrants a desired response. - for the good ones out there, keep...

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    MedStar EMS2016-11-11
  9. Helpful (2)

    "911 Dispatcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Texas in Fort Worth, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MedStar EMS full-time for more than 5 years

    Pros

    Medtars does treat employees good. Especially when it Telecommunication & EMS week. We get a treat or some kind of an event everyday.

    Cons

    Days are long 12-16 hours a day. People do get irritated with each other. However at the end of the day, week or month depending on the situation everything gets worked out.

    Advice to Management

    I think if someone is sick or something comes up with family and a person has to go home and they find coverage for them for the rest of their shift the person going home should not be penalized. And it shouldn't count as An Occurrence as long as your shift is being covered then I think it should be okay if you can't get coverage then it should count as An Occurrence. Especially when it comes to some kind of medical condition...

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    MedStar EMS2016-05-17
  10. Helpful (5)

    "Protocols are good but they fire many people for bogus reasons that would let most others go."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Paramedic in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at MedStar EMS full-time for more than 3 years

    Pros

    You get a small raise every year and benefits are decent. If you get a good, trustworthy partner it's great! If you do not get along with your partner and the relationship is unreconcilable, you easily get penalized.

    Cons

    They are more concerned with getting people on the streets than with making sure they're prepared for any situation. Those in management who you believe you can trust will very easily stab you in the back. It is very easy to become the supervisors "target" which seems to change weekly.

    MedStar EMS2016-05-26
Found 17 reviews