MedStar Health Reviews | Glassdoor

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MedStar Health Reviews

Updated February 21, 2018
432 reviews

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3.6
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MedStar Health President & CEO Kenneth A. Samet
Kenneth A. Samet
129 Ratings

432 Employee Reviews

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Pros
  • Great benefits, and work environemnt (in 43 reviews)

  • Good benefits and salary package (in 27 reviews)

Cons
  • Expensive health plans, not much room for advancement (in 9 reviews)

  • Work/life balance is beyond abysmal (in 9 reviews)

More Pros and Cons

  1. "patient service coordinator"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MedStar Health full-time (Less than a year)

    Pros

    Everyone is sociable, everyone helps one another out

    Cons

    Communication could be better in some areas


  2. "cura personalis"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MedStar Health full-time

    Pros

    Excellent patient oriented place to work

    Cons

    relatively low salaries compared to non academic centers

    MedStar Health Response

    Feb 22, 2018 – Reputation Management Specialist

    Thanks for sharing feedback about your experience working at MedStar Union Memorial. We’re glad to hear that it has been a positive one. As you mentioned, we strive to deliver the best care for our... More

  3. "Education"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellence in education and training with a high level of support for research and opportunities for learning within the system.

    Cons

    Corporate practices on the rare occasion can interfere with optimal learning environment.

    MedStar Health Response

    Feb 19, 2018 – Reputation Management Specialist

    Thank you for taking the time to provide us with feedback about your experience working at MedStar Union Memorial. We’re glad to learn that you’re satisfied with the opportunities for training and... More


  4. "Medical assistant/ patient service coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at MedStar Health full-time (More than a year)

    Pros

    Easy to transfer to other departments, competitive pay

    Cons

    Employees are expected to do far more than what they are paid to do, and it does not seem appreciated. Never asked what can be done to make employment with the company better. Management had minimal knowledge on what to do during an employee exposure, but was more concerned with patient satisfaction than employee safety and well being. I understand that patient satisfaction is important, but employee safety should be more important. Management is most concerned about "picker scores" and making everyone else happy, except the employees. When asked about our opinions, we can give them but we are never heard.

    Advice to Management

    Stop micromanaging, be more familiar with the policies and actually have employees follow them. It should be management's job to discipline employees, not the coworkers. Communicate and act on employee's concerns.

    MedStar Health Response

    Feb 22, 2018 – Reputation Management Specialist

    We truly appreciate that you’ve taken the time to share your honest feedback with us about working at MedStar Union Memorial. While the patient experience, competitive pay and the flexibility to grow... More


  5. "Expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at MedStar Health part-time

    Pros

    Flexible hours, only 8 hour shifts

    Cons

    You do more than most transporters would in the Baltimore area

    MedStar Health Response

    Jan 30, 2018 – Reputation Management Specialist

    Thank you for taking the time to leave us feedback. We are pleased to learn that you enjoy your overall experience working at MedStar Union Memorial Hospital. Since Glassdoor reviews are anonymous... More


  6. "Friendly staff who care about their patients, but low pay and very busy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physician Assistant, Internal Medicine in Baltimore, MD
    Current Employee - Physician Assistant, Internal Medicine in Baltimore, MD
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at MedStar Health full-time (More than a year)

    Pros

    Friendly Staff, flexible hours, I like working 3, 12 hours shifts per week as a physician assistant

    Cons

    Very low pay, understaffed, expected to take on a lot of extra responsibilities without pay incentives, high turnover of new staff that leave for higher paying jobs

    Advice to Management

    If you want the staff to do more, you need to compensate them for extra responsibilities, and raise salaries in general to compete with other nearby hospitals.


  7. Helpful (1)

    "Things are getting better and the Hospital's star is rising!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Clinton, MD
    Former Employee - Anonymous Employee in Clinton, MD
    Recommends
    Positive Outlook

    I worked at MedStar Health full-time (More than a year)

    Pros

    Awesome MedStar Southern Maryland Hospital President & CEO, Chris Wray really cares and has done a lot in a short period of time to make a huge difference. It's takes time to undo years of an old mindset and challenged culture - but she and other employees, providers, and leaders who care and want to be great - are doing it. Communication, pay, leadership, policy, procedures, cleanliness, patient care, food, its all better and gets better every day.

    Cons

    A few hangover leaders still need to go including CNO. They like the old way , hence pockets of challenges still exist that could be better. The more new talented, professional leaders AND employees come it will dilute the old ways of favoritism and paying the squeaky wheel more money. The new salary guidelines implemented in 2017 is helping A LOT!

    Advice to Management

    VPs need to continue communicating directly with employees. Some leaders tell VPs what they want to hear and that is all is well when it isn't. VPs do not be so ready to trust everything your director tells you.

    MedStar Health Response

    Jan 17, 2018 – Reputation Management Specialist

    Thank you for taking the time to leave us your honest feedback. We're glad that you had a positive experience overall, but also take your concerns seriously. Since Glassdoor reviews are anonymous, we... More

  8. "Good place tonwork"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MedStar Health full-time

    Pros

    Good benefits and salary package

    Cons

    Long hours and paternalistic leave policy

    MedStar Health Response

    Feb 1, 2018 – Reputation Management Specialist

    Thank you for taking the time to provide us with honest feedback about your employment experience at MedStar Health. We strive to treat each individual, those we serve and those with whom we work... More


  9. "Wow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at MedStar Health full-time (More than a year)

    Pros

    What a place. Lots of work to be done

    Cons

    Lack of supervision. No accountability.

    MedStar Health Response

    Feb 1, 2018 – Reputation Management Specialist

    Thank you for taking the time to leave us feedback. MedStar Health strives to treat each individual, those we serve and those with whom we work, with the highest professionalism and dignity. We take... More


  10. "Medical Assistant Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Assistant
    Current Employee - Medical Assistant
    No opinion of CEO

    I have been working at MedStar Health full-time (More than a year)

    Pros

    Lots of training classes available

    Cons

    Management, Only MA at site- hard to get off work

    Advice to Management

    Need more experience to help their employees

    MedStar Health Response

    Jan 17, 2018 – Reputation Management Specialist

    Thank you for taking the time to leave us feedback. We're glad that you're pleased with your experience and understand your concerns regarding management. Since Glassdoor reviews are anonymous, we... More


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